Network Working Group A. Amirante Internet-Draft T. Castaldi Expires: December 29, 2008 L. Miniero S P. Romano University of Napoli June 27, 2008 Media Control Channel Framework (CFW) Call Flow Examples draft-miniero-mediactrl-escs-02 Status of this Memo By submitting this Internet-Draft, each author represents that any applicable patent or other IPR claims of which he or she is aware have been or will be disclosed, and any of which he or she becomes aware will be disclosed, in accordance with Section 6 of BCP 79. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF), its areas, and its working groups. Note that other groups may also distribute working documents as Internet- Drafts. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress." The list of current Internet-Drafts can be accessed at http://www.ietf.org/ietf/1id-abstracts.txt. The list of Internet-Draft Shadow Directories can be accessed at http://www.ietf.org/shadow.html. This Internet-Draft will expire on December 29, 2008. Abstract This document provides with a list of more or less detailed Media Control Channel Framework [I-D.ietf-mediactrl-sip-control-framework] call flows. It aims at being a simple guide throughout the use of the interface between Application Servers and MEDIACTRL-based Media Servers, as well as a hopefully helpful base reference documentation for both implementors and protocol researchers. Amirante, et al. Expires December 29, 2008 [Page 1] Internet-Draft CFW Call Flow Examples June 2008 Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. Conventions . . . . . . . . . . . . . . . . . . . . . . . . . 3 3. Terminology . . . . . . . . . . . . . . . . . . . . . . . . . 3 4. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4.1. A Practical Approach . . . . . . . . . . . . . . . . . . . 4 4.1.1. State Diagrams . . . . . . . . . . . . . . . . . . . . 4 4.1.2. Implementation . . . . . . . . . . . . . . . . . . . . 6 5. Control Channel Establishment . . . . . . . . . . . . . . . . 6 5.1. COMEDIA Negotiation . . . . . . . . . . . . . . . . . . . 7 5.2. SYNC . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 6. Use-case scenarios and examples . . . . . . . . . . . . . . . 12 6.1. Echo Test . . . . . . . . . . . . . . . . . . . . . . . . 15 6.1.1. Direct Echo Test . . . . . . . . . . . . . . . . . . . 16 6.1.2. Echo Test based on Recording . . . . . . . . . . . . . 17 6.2. Phone Call . . . . . . . . . . . . . . . . . . . . . . . . 24 6.2.1. Direct Connection . . . . . . . . . . . . . . . . . . 27 6.2.2. Conference-based Approach . . . . . . . . . . . . . . 29 6.3. Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . 32 6.4. Conferencing . . . . . . . . . . . . . . . . . . . . . . . 38 6.4.1. Simple Bridging . . . . . . . . . . . . . . . . . . . 42 6.4.2. Rich Conference Scenario . . . . . . . . . . . . . . . 47 6.4.3. Conferencing with Floor Control . . . . . . . . . . . 56 6.4.4. Coaching Scenario . . . . . . . . . . . . . . . . . . 57 6.4.5. Sidebars . . . . . . . . . . . . . . . . . . . . . . . 59 7. Security Considerations . . . . . . . . . . . . . . . . . . . 60 8. Change Summary . . . . . . . . . . . . . . . . . . . . . . . . 60 9. Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . 61 10. References . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Authors' Addresses . . . . . . . . . . . . . . . . . . . . . . . . 62 Intellectual Property and Copyright Statements . . . . . . . . . . 64 Amirante, et al. Expires December 29, 2008 [Page 2] Internet-Draft CFW Call Flow Examples June 2008 1. Introduction TBD. Discussion upon SIP/MEDIACTRL and separation of responsibilities between Application Servers (application logic) and Media Servers (media management and manipulation). Requirements -> Architecture -> Framework (Control Packages) 2. Conventions In this document, the key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and "OPTIONAL" are to be interpreted as described in BCP 14, RFC 2119 [RFC2119] and indicate requirement levels for compliant implementations. Besides, note that due to RFC formatting conventions, this document often splits SIP/SDP and CFW across lines whose content would exceed 72 characters. A backslash character marks where this line folding has taken place. This backslash and its trailing CRLF and whitespace would not appear in the actual protocol contents. 3. Terminology This document pretty much makes use of the same terminology as the one that can be found in the referenced documents. The following terms are only a summarization of the most commonly used ones in this context, mostly derived from the terminology used in the related documents: Application Server: an entity that requests media processing and manipulation from a Media Server; typical examples are Back to Back User Agents (B2BUA) and endpoints requesting manipulation of a third-party's media stream. Media Server: an entity that performs a service, such as media processing, on behalf of an Application Server; typical provided functionality are mixing, announcement, tone detection and generation, and play and record services. Control Channel: a reliable connection between an Application Server and a Media Server that is used to exchange Framework messages. Amirante, et al. Expires December 29, 2008 [Page 3] Internet-Draft CFW Call Flow Examples June 2008 4. Overview This document provides with a list of more or less detailed MEDIACTRL Media Control Channel Framework [I-D.ietf-mediactrl-sip-control-framework] call flows. The motivation for this comes from our implementation experience with the framework and its protocol. This drove us to writing what could be both a simple guide throughout the use of the several interfaces between Application Servers and MEDIACTRL-based Media Servers (and the related correlations between them) and a hopefully helpful base reference documentation for other implementors and protocol researchers. Following this spirit, this document covers several aspects of the interaction between Application Servers and Media Servers. However, in the context of this document, the call flows almost always depict the interaction between a single Application Server (which, for the sake of conciseness, is called AS from now on) and a single Media Server (MS). To ease up the understanding of all the flows (for what concerns both SIP dialogs and CFW transactions), the domains hosting the AS and the MS in all the scenarios are called, respectively, 'cicciopernacchio.com' and 'pippozzoserver.org'. In the next paragraphs a small overview of our implementation approaches and choices is described, with particular focus upon the protocol-related aspects. This involves state diagrams for what concerns both the client side (the AS) and the server side (the MS). Of course, this section is not at all to be considered a mandatory approach to the implementation of the framework. It is only meant to ease up the understanding of how the framework works from a practical point of view, and of the following examples. Once done with this preliminary considerations, in the subsequent sections real-life scenarios are faced. In this context, first of all, the establishment of the Control Channel is dealt with: after that, some typical use case scenarios, involving the most typical multimedia applications, are depicted and described. 4.1. A Practical Approach TBD. 4.1.1. State Diagrams TBD. (talk about both diagrams; update both diagrams reflecting the use of the new MS-generated CONTROL event for notifications) NOTE WELL: The provided state diagrams are currently outdated with Amirante, et al. Expires December 29, 2008 [Page 4] Internet-Draft CFW Call Flow Examples June 2008 respect to the latest specifications, e.g. for what concerns the recent addition of asynchronous event notifications through MS- generated CONTROL framework messages. They will be updated in the following versions of the draft. +------------------+ CONTROL/- +------------------+ API 202/202 | Idle/'terminate' |------------>| CONTROL received |------------+ +------------------+ +------------------+ | ^ ^ ^ API 200/200 | | | | | | | | v | | +------------------+ | +-----------------+ | 200/- | API Error/Error | | CONTROL pending | | +----------------------------+ +-----------------+ | | | | | API pending/ | +-------------+ REPORT pending | | Waiting for | v | last 200 |<------------------------+ +----------------+ +-------------+ | | 'pending' sent | ^ | +----------------+ | | | | | | | API terminate/ | API terminate/ | | REPORT terminate | REPORT termnate | 200/- | | v +--------------------+ | +---------------------+ | 'update' confirmed |------+ +--------| 'pending' confirmed | +--------------------+ | +---------------------+ ^ | API update/ | | | REPORT update | | v | | 200/- +---------------+ | API update/ +--------------| 'update' sent |<----------+ REPORT update +---------------+ Figure 1: Media Server CFW State Diagram Amirante, et al. Expires December 29, 2008 [Page 5] Internet-Draft CFW Call Flow Examples June 2008 +--------------+ 202/- +--------------+ +-->| CONTROL sent |---------->| 202 received | | +--------------+ +--------------+ | | | | | | | | API CONTROL/ | | 200/- | | REPORT 'pending'/ send CONTROL | | | v send 200 | | | Error/ +-----------+ +------------------+ | | Error | 'pending' | | Idle/'terminate' |<-+ | +-----------+ +------------------+<---------+ | | ^ ^ | | | | REPORT 'terminate'/ | | | | send 200 | | | +--------------------------------+ | REPORT 'update'/ | | send 200 | REPORT 'terminate'/ | | send 200 | | +-----------+ | +---------------------| 'update ' |<--------------+ +-----------+ ^ | | | REPORT 'update'/ +------+ send 200 Figure 2: Application Server CFW State Diagram 4.1.2. Implementation TBD. (media- and macro-connections, conferences, plugins) 5. Control Channel Establishment As specified in [I-D.ietf-mediactrl-sip-control-framework], the preliminary step to any interaction between an AS and a MS is the establishment of a control channel between the two. As explained in the next subsection, this is accomplished by means of a so-called COMEDIA [RFC4145] negotiation. This negotiation allows for a TCP connection to be created between the AS and the MS: once they have connected, a SYNC message sent by the AS to the MS consolidates the control channel. Amirante, et al. Expires December 29, 2008 [Page 6] Internet-Draft CFW Call Flow Examples June 2008 AS MS | | | INVITE (COMEDIA) | |------------------------------>| | 100 (Trying) | |<------------------------------| | 200 OK (COMEDIA) | |<------------------------------| | ACK | |------------------------------>| | | |==============================>| | TCP CONNECT (CTRL CHANNEL) | |==============================>| | | | SYNC (Dialog-ID, etc.)v | |+++++++++++++++++++++++++++++>>| | |--+ | | | Check SYNC | |<-+ | 200 OK | |<<+++++++++++++++++++++++++++++| | | . . . . Figure 3: Control Channel Establishment 5.1. COMEDIA Negotiation As a first step, the AS and the MS establish a Control SIP dialog. This is usually originated by the AS itself. The AS generates a SIP INVITE message containing in its SDP body information about the TCP connection it wants to establish with the MS. In the provided example (see Figure 4 and the attached call flow), the AS wants to actively open a new TCP connection, which on his side will be bound to port 5757. If the request is fine, the MS answers with its own offer, by communicating to the AS the transport address to connect to in order to establish the TCP connection. In the provided example, the MS will listen on the port 7575. Once this negotiation is over, the AS can effectively connect to the MS. The negotiation includes additional attributes, the most important being the 'cfw-id' attribute, since it specifies the Dialog-ID which will be subsequently referred to by both the AS and the MS, as specified in the core framework draft. Amirante, et al. Expires December 29, 2008 [Page 7] Internet-Draft CFW Call Flow Examples June 2008 Note that the provided example also includes the indication, from both the AS and the MS, of the supported control packages. This is achieved by means of a series of 'ctrl-package' attributes as specified in [I-D.boulton-mmusic-sdp-control-package-attribute]. In the example, the AS supports (or is only interested to) two packages: IVR and the Audio Conferencing. The MS replies with the list of packages it supports, by adding the VoiceXML IVR package to the list provided by the AS. It is worth noting that this exchange of information is not meant as a strictly containing negotiation of packages: in case the AS gets to know that one or more packages it needs are not supported according to the indications sent by the MS, it MAY choose not to open a control channel with the MS at all, if its application logic leads to such a decision. The actual negotiation of control packages is done subsequenty through the use of the framework SYNC transaction. AS MS | | | 1. INVITE (COMEDIA) | |------------------------------>| | 2. 100 (Trying) | |<------------------------------| | 3. 200 OK (COMEDIA) | |<------------------------------| | 4. ACK | |------------------------------>| | | |==============================>| | TCP CONNECT (CTRL CHANNEL) | |==============================>| | | . . . . Figure 4: COMEDIA Negotiation: Sequence Diagram 1. AS -> MS (SIP INVITE) ------------------------ INVITE sip:MediaServer@pippozzoserver.org:5060 SIP/2.0 Via: SIP/2.0/UDP cicciopernacchio.com:5060;branch=z9hG4bK-3724-1-0 From: ApplicationServer \ ;tag=3724Pp001 To: MediaServer Amirante, et al. Expires December 29, 2008 [Page 8] Internet-Draft CFW Call Flow Examples June 2008 Call-ID: 1-3724@cicciopernacchio.com Cseq: 1 INVITE Contact: sip:appServer@cicciopernacchio.com:5060 Max-Forwards: 70 Content-Type: application/sdp Content-Length: 237 v=0 o=- 53655765 2353687637 IN IP4 cicciopernacchio.com s=- c=IN IP4 cicciopernacchio.com t=0 0 m=application 5757 TCP/CFW a=setup:active a=connection:new a=cfw-id:3410849f534a a=ctrl-package:msc-ivr/1.0 a=ctrl-package:msc-conf-audio/1.0 2. AS <- MS (SIP 100 Trying) ---------------------------- SIP/2.0 100 Trying Via: SIP/2.0/UDP cicciopernacchio.com:5060;branch=z9hG4bK-3724-1-0 To: "MediaServer";tag=07fa6e5b From: "ApplicationServer" \ ;tag=3724Pp001 Call-ID: 1-3724@cicciopernacchio.com CSeq: 1 INVITE Content-Length: 0 3. AS <- MS (SIP 200 OK) ------------------------ SIP/2.0 200 OK Via: SIP/2.0/UDP cicciopernacchio.com:5060;branch=z9hG4bK-3724-1-0 Contact: To: "MediaServer";tag=07fa6e5b From: "ApplicationServer" \ ;tag=3724Pp001 Call-ID: 1-3724@cicciopernacchio.com CSeq: 1 INVITE Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INVITE Content-Type: application/sdp Content-Length: 280 v=0 Amirante, et al. Expires December 29, 2008 [Page 9] Internet-Draft CFW Call Flow Examples June 2008 o=- 53655765 2353687638 IN IP4 pippozzoserver.org s=MediaCtrl c=IN IP4 pippozzoserver.org t=0 0 m=application 7575 TCP/CFW * a=connection:new a=setup:passive a=cfw-id:3410849f534a a=ctrl-package:msc-ivr/1.0 a=ctrl-package:msc-conf-audio/1.0 a=ctrl-package:msc-ivr-vxml/1.0 4. AS -> MS (SIP ACK) --------------------- ACK sip:mediaServer@pippozzoserver.org:5060 SIP/2.0 Via: SIP/2.0/UDP cicciopernacchio.com:5060;branch=z9hG4bK-3724-1-6 From: ApplicationServer \ ;tag=3724Pp001 To: MediaServer ;tag=07fa6e5b Call-ID: 1-3724@cicciopernacchio.com Cseq: 1 ACK Contact: sip:appServer@cicciopernacchio.com:5060 Max-Forwards: 70 Content-Length: 0 5.2. SYNC Once the AS and the MS have successfully established a TCP connection, an additional step is needed before the control channel can be used. In fact, as seen in the previous subsection, the first interaction between the AS and the MS happens by means of a SIP dialog, which in turns allows for the creation of the TCP connection. This introduces the need for a proper correlation between the above mentioned SIP dialog and TCP connection, so that the MS can be sure the connection came from the AS which requested it. This is accomplished by means of a dedicated framework message called SYNC. This SYNC message makes use of a unique identifier called Dialog-ID to validate the control channel. This identifier, as introduced in the previous paragrah, is randomly generated by the caller (the AS in the call flow), and added as an SDP media attribute (cfw-id) to the COMEDIA negotiation in order to make both the entities aware of its value. Besides, it offers an additional negotiation mechanism. In fact, the AS uses the SYNC not only to properly correlate as explained before, but also to negotiate with the MS the control packages it is interested to, as well as to agree on a Keep-Alive timer needed by both the AS and the MS to understand if problems on Amirante, et al. Expires December 29, 2008 [Page 10] Internet-Draft CFW Call Flow Examples June 2008 the connection occur. In the provided example (see Figure 4 and the related call flow), the AS sends a SYNC with a Dialog-ID constructed as needed (check the 'cfw-id' attribute from the SIP dialog) and requests access to two control packages, specifically the IVR and the Audio Conferencing package (These are the same packages the AS previously indicated in its SDP as specified in [I-D.boulton-mmusic-sdp-control-package-attribute], with the difference that this time they are reported in the context of a binding negotiation). Besides, it instructs the MS that a 100 seconds timeout is to be used for Keep-Alive. The MS validates the request by matching the received Dialog-ID with the SIP dialog values and, assuming it supports the control packages the AS requested access to (and for the sake of this document we assume it does), it answers with a 200 message. Additionally, the MS provides the AS with a list of other unrequested packages it supports (in this case the VoiceXML IVR package). AS MS . . . . | | | 1. SYNC (Dialog-ID, etc.) | |+++++++++++++++++++++++++++++>>| | |--+ | | | Check SYNC | |<-+ | 2. 200 OK | |<<+++++++++++++++++++++++++++++| | | . . . . Figure 5: SYNC: Sequence Diagram Amirante, et al. Expires December 29, 2008 [Page 11] Internet-Draft CFW Call Flow Examples June 2008 1. AS -> MS (CFW SYNC) ---------------------- CFW 6b8b4567327b SYNC Dialog-ID: 3410849f534a K-alive: 100 Packages: msc-ivr/1.0,msc-conf-audio/1.0 2. AS <- MS (CFW 200) --------------------- CFW 6b8b4567327b 200 K-alive: 100 Packages: msc-ivr/1.0,msc-conf-audio/1.0 Supported: msc-ivr-vxml/1.0 At this step, the control channel is finally established, and can be used by the AS to request services from the MS. 6. Use-case scenarios and examples The following scenarios have been chosen for their common presence in many rich real-time multimedia applications. Each scenario is depicted as a set of call flows, involving both the SIP/SDP signaling (UACs<->AS<->MS) and the Control Channel communication (AS<->MS). All the examples assume that a Control Channel has already been correctly established and SYNCed between the reference AS and MS. Besides, unless stated otherwise, the same UAC session is referenced in all the above mentioned examples. The UAC session is considered to have been created as the Figure 6 describes: Amirante, et al. Expires December 29, 2008 [Page 12] Internet-Draft CFW Call Flow Examples June 2008 UAC AS MS | | | | INVITE (X) | | |------------------>| | | 180 (Ringing) | | |<------------------| | | |--+ | | | | Handle app(X) | | |<-+ | | | INVITE (X) as 3PCC | | |-------------------------->| | | 100 (Trying) | | |<--------------------------| | | |--+ Negotiate media | | | | with UAC and map | | |<-+ tags and labels | | 200 OK | | |<--------------------------| | 200 OK | | |<------------------| | | ACK | | |------------------>| | | | ACK | | |-------------------------->| | | | |<<###########################################>>| | RTP Media Stream(s) flowing | |<<###########################################>>| | | | . . . . . . Figure 6: 3PCC Sequence Diagram The UAC first places a call to a SIP URI the AS is responsible of. The specific URI is not relevant to the examples, since the application logic behind the mapping between a URI and the service it provides is a matter that is important only to the AS: so, a generic 'sip:example@cicciopernacchio.com' is used in all the examples, whereas the service this URI is associated with in the AS logic is mapped scenario by scenario to the case under exam. The UAC INVITE is treated as envisaged in [I-D.ietf-mediactrl-architecture]: the INVITE is forwarded by the AS to the MS in a 3PCC fashion, without the SDP provided by the UAC being touched, thus to have the session fully negotiated by the MS for what concerns its description. The MS matches the UAC's offer with its own capabilities and provides its answer in a 200 OK. This answer is then forwarded, again without the Amirante, et al. Expires December 29, 2008 [Page 13] Internet-Draft CFW Call Flow Examples June 2008 SDP contents being touched, by the AS to the UAC it is intended for. This way, while the SIP signaling from the UAC is terminated to the AS, all the media would start directly flowing between the UAC and the MS. As a consequence of this negotiation, one or more media connections are created between the MS and the UAC. They are then addressed, when needed, by the AS and the MS by means of the tags concatenation as specified in [I-D.ietf-mediactrl-sip-control-framework]. TBD. SIP negotiation -> tags and labels. (Figure not available yet). Figure 7: 3PCC SIP Signaling As a result of the 3PCC negotiation, the following relevant information is retrieved: 1. The 'From' and 'To' tags (1536067209 and 913cd14c respectively); 2. the labels associated with the negotiated media connections, in this case an audio media stream (25547c8) and a video media stream (23hfu34r). These three identifiers allow the AS and MS to univocally and unambiguously address to each other the connections associated with the related UAC, specifically: 1. 1536067209~913cd14c, the concatenation of the 'From' and 'To' tags, addresses all the media connections between the MS and the UAC; 2. 1536067209~913cd14c~25547c8, the concatenation of the previous value with the label attribute, addresses only one of the media connections of the UAC session (in this case, the audio media stream). The mapping the AS makes between the UACs<->AS and the AS<->MS SIP dialogs is instead out of scope for this document: we just assume that the AS knows how to address the right connection according to the related session it has with a UAC (e.g. to play an announcement to a specific UAC). Amirante, et al. Expires December 29, 2008 [Page 14] Internet-Draft CFW Call Flow Examples June 2008 6.1. Echo Test The echo test is the simpliest example scenario that can be achieved by means of a Media Server. It basically consists of a UAC directly or indirectly "talking" to itself. A media perspective of such a scenario is depicted in Figure 8. +-------+ A (RTP) +--------+ | UAC |=========================>| Media | | A |<=========================| Server | +-------+ A (RTP) +--------+ Figure 8: Echo Test: Media Perspective From the framework point of view, when the UAC's leg is not attached to anything yet, what appears is described in Figure 9: since there's no connection involving the UAC yet, the frames it might be sending are discarded, and nothing is sent to it (except for silence, if it is requested to be transmitted). MS +------+ UAC | | o----->>-------x | o.....<<.......x | | | +------+ Figure 9: Echo Test: UAC Media Leg not attached Starting from these considerations, two different approaches to the Echo Test scenario are explored in this document in the following paragraphes: 1. a Direct Echo Test approach, where the UAC directly talks to itself; 2. a Recording-based Echo Test approach, where the UAC indirectly talks to itself. Amirante, et al. Expires December 29, 2008 [Page 15] Internet-Draft CFW Call Flow Examples June 2008 6.1.1. Direct Echo Test In the Direct Echo Test approach, the UAC is directly connected to itself. This means that, as depicted in Figure 10, each frame the MS receives from the UAC is sent back to it in real-time. MS +------+ UAC | | o----->>-------@ | o-----<<-------@ | | | +------+ Figure 10: Echo Test: Direct Echo (self connection) In the framework this can be achieved by means of the conference control package, which is in charge of the task of joining connections and conferences. A sequence diagram of a potential transaction is depicted in Figure 11: UAC AS MS | | | | | 1. CONTROL (join UAC to itself) | | |++++++++++++++++++++++++++++++++>>| | | |--+ self | | | | join | | 2. 200 OK |<-+ UAC | |<<++++++++++++++++++++++++++++++++| | | | |<<######################################################>>| | Now the UAC is echoed back everything | |<<######################################################>>| | | | . . . . . . Figure 11: Self Connection: Framework Transaction All the transaction steps have been numbered to ease up the Amirante, et al. Expires December 29, 2008 [Page 16] Internet-Draft CFW Call Flow Examples June 2008 understanding and the following of the subsequent explaination lines: o The AS requests the joining of the connection to itself by sending a CONTROL request (1), specifically meant for the conferencing control package (msc-conf-audio/1.0), to the MS: since the connection must be attached to itself, the id1 and id2 attributes are set to the same value, i.e. the connectionid; o The MS, having checked the validity of the request, enforces the joining of the connection to itself; this means that all the frames sent by the UAC are sent back to it; to report the success of the operation, the MS sends a 200 OK (2) in reply to the MS, thus ending the transaction. The complete transaction, that is the full bodies of the exchanged messages, is provided in the following lines: 1. AS -> MS (CFW CONTROL) ------------------------- CFW 74b0dc511949 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 87 2. AS <- MS (CFW 200 OK) ------------------------ CFW 74b0dc511949 200 Content-Type: text/xml Content-Length: 70 6.1.2. Echo Test based on Recording In the Recording-based Echo Test approach, instead, the UAC is NOT directly connected to itself, but indirectly. This means that, as depicted in Figure 12, each frame the MS receives from the UAC is first recorded: then, when the recording process is ended, the whole recorded frames are played back to the UAC as an announcement. Amirante, et al. Expires December 29, 2008 [Page 17] Internet-Draft CFW Call Flow Examples June 2008 MS +------+ UAC | | o----->>-------+~~~~~> (recording.wav) ~~+ o-----<<-------+ | | | ^ | v +--|---+ | +~~~~~~~~~~~<<~~~~~~~~~~~~+ Figure 12: Echo Test: Recording involved In the framework this can be achieved by means of the IVR control package, which is in charge of the task of recording and playout. However, the whole scenario cannot be accomplished in a single transaction; at least two steps, in fact, need to be followed: 1. first, a recording (preceded by an announcement, if requested) must take place; 2. then, a playout of the previously recorded media must occur. This means that two separate transactions need to be invoked. A sequence diagram of a potential multiple transaction is depicted in Figure 13: UAC AS MS | | | | | A1. CONTROL (record for 10s) | | |++++++++++++++++++++++++++++++++>>| | | A2. 202 | | |<<++++++++++++++++++++++++++++++++| | | A3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| prepare & | | A4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | A5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | A6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | "This is an echo test: tell something" | |<<########################################################| | | | |########################################################>>| | 10s of audio from the UAC is recorded |--+ save Amirante, et al. Expires December 29, 2008 [Page 18] Internet-Draft CFW Call Flow Examples June 2008 |########################################################>>| | in a | | |<-+ file | | B1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | Use recorded +--| B2. 200 OK | | file to play | |++++++++++++++++++++++++++++++++>>| | announcement +->| | | | C1. CONTROL (play recorded) | | |++++++++++++++++++++++++++++++++>>| | | C2. 202 | | |<<++++++++++++++++++++++++++++++++| | | C3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| prepare & | | C4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | C5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | C6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | "Can you hear me? It's me, UAC, talking" | |<<########################################################| | | | | | D1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | | D2. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | . . . . . . Figure 13: Recording-based Echo: Two Framework Transactions Notice how the AS-originated CONTROL transactions are terminated as soon as the requested dialogs start: as specified in [I-D.ietf-mediactrl-ivr-control-package], the MS makes use of a framework CONTROL message to report the result of the dialog and how it has proceeded. The two transactions (the AS-generated CONTROL request and the MS-generated CONTROL event) are correlated by means of the associated dialog identifier, as it will be clearer from the following lines. As before, all the transaction steps have been numbered to ease up the understanding and the following of the subsequent explaination lines. Besides, the two transactions are distinguished by the preceding letter (A,B=recording, C,D=playout). Amirante, et al. Expires December 29, 2008 [Page 19] Internet-Draft CFW Call Flow Examples June 2008 o The AS, as a first transaction, invokes a recording on the UAC connection by means of a CONTROL request (A1); the body is for the IVR package (msc-ivr/1.0), and requests the start (dialogstart) of a new recording context (); the recording must be preceded by an announcement (), must not last longer than 10s (maxtime), and cannot be interrupted by a DTMF tone (dtmfterm=false); this has only to be done once (repeatCount), which means that if the recording does not succeed the first time, the transaction must fail; a video recording is requested (type), which is to be feeded by both the negotiated media streams; a beep has to be played (beep) right before the recording starts to notify the UAC; o As seen before, the first responses to the request start flowing: the provisional 202 (A2), the subsequent REPORT update (A3), and its ack (A4) from the AS; o In the meanwhile, the MS prepares the dialog (e.g. by retrieving the announcement file, for which a HTTP URL is provided, and by checking that the request is well formed) and if all is fine it starts it, notifying the AS about it with a new REPORT (A5) with a terminated status: the connection is then passed to the IVR package, which first plays the announcement on the connection, followed by a beep, and then records all the incoming frames to a buffer; o The AS acks the latest REPORT (A6), thus terminating this transaction, waiting for the result to come; o Once the recording is over, the MS prepares a notification CONTROL (B1) which contains in its body () the path to the recorded file (in this case, a HTTP URL) which can be used by the AS for whatever it needs to; the payload also information about the prompt (); the file to be played is the one recorded before (prompts), and has only to be played once (iterations); o Again, the usual provisional 202 (C2), the subsequent REPORT update (C3), and its ack (C4) from the AS take place; Amirante, et al. Expires December 29, 2008 [Page 20] Internet-Draft CFW Call Flow Examples June 2008 o In the meanwhile, the MS prepares the new dialog and starts it, notifying the AS about it with a new REPORT (C5) with a terminated status: the connection is then passed to the IVR package, which plays the file on it; o The AS acks the terminating REPORT (C6), now waiting for the announcement to end; o Once the playout is over, the MS sends a CONTROL event (D1) which contains in its body () information about the just concluded announcement; o The AS concludes this second and last transaction by acking the CONTROL event (D2). As in the previous paragraph, the whole CFW interaction is provided for a more in depth evaluation of the protocol interaction. A1. AS -> MS (CFW CONTROL, record) ---------------------------------- CFW 74b0dc511949 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 354 A2. AS <- MS (CFW 202) ---------------------- CFW 74b0dc511949 202 A3. AS <- MS (CFW REPORT update) --------------------------------- CFW 74b0dc511949 REPORT Seq: 1 Status: update Amirante, et al. Expires December 29, 2008 [Page 21] Internet-Draft CFW Call Flow Examples June 2008 Timeout: 10 A4. AS -> MS (CFW 200, ACK to 'REPORT update') ----------------------------------------------- CFW 74b0dc511949 200 Seq: 1 A5. AS <- MS (CFW REPORT terminate) ----------------------------------- CFW 74b0dc511949 REPORT Seq: 2 Status: terminate Timeout: 10 Content-Type: text/xml Content-Length: 88 A6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW 74b0dc511949 200 Seq: 2 B1. AS <- MS (CFW CONTROL event) -------------------------------- CFW 4rgth45632d1 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 197 Amirante, et al. Expires December 29, 2008 [Page 22] Internet-Draft CFW Call Flow Examples June 2008 B2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW 4rgth45632d1 200 C1. AS -> MS (CFW CONTROL, play) -------------------------------- CFW 238e1f2946e8 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 319 C2. AS <- MS (CFW 202) ---------------------- CFW 238e1f2946e8 202 C3. AS <- MS (CFW REPORT update) -------------------------------- CFW 238e1f2946e8 REPORT Seq: 1 Status: update Timeout: 10 C4. AS -> MS (CFW 200, ACK to 'REPORT update') ---------------------------------------------- CFW 238e1f2946e8 200 Seq: 1 C5. AS <- MS (CFW REPORT terminate) Amirante, et al. Expires December 29, 2008 [Page 23] Internet-Draft CFW Call Flow Examples June 2008 ---------------------------------- CFW 238e1f2946e8 REPORT Seq: 2 Status: terminate Timeout: 10 Content-Type: text/xml Content-Length: 88 C6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW 238e1f2946e8 200 Seq: 2 D1. AS <- MS (CFW CONTROL event) -------------------------------- CFW g56dhg73g8r5 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 165 D2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW g56dhg73g8r5 200 6.2. Phone Call Another scenario that might involve the interaction between an AS and a MS is the classic phone call between two UACs. In fact, even though the most straightforward way to achieve this would be to let Amirante, et al. Expires December 29, 2008 [Page 24] Internet-Draft CFW Call Flow Examples June 2008 the UACs negotiate the session and the media to make use of between themselves, there are cases when the services provided by a MS might come in handy for phone calls as well. One of these cases is when the two UACs have no common supported codecs: having the two UACs directly negotiate the session would result in a session with no available media. Involving the MS as a transcoder would instead allow the two UACs to communicate anyway. Another interesting case is when the AS (or any other entity the AS is working in behalf of) is interested in manipulating or monitoring the media session between the UACs, e.g. to record the conversation: a similar scenario will be dealt with in Section 6.2.2. Before proceeding in looking at how such a scenario might be accomplished by means of the Media Control Channel Framework, it is worth spending a couple of words upon how the SIP signaling involving all the interested parties might look like. In fact in such a scenario a 3PCC approach is absolutely needed. An example is provided in Figure 14, and takes into account the recommendations provided in [RFC3725]. Only an explainatory sequence diagram is provided, without delving into the details of the exchanged SIP messages. Amirante, et al. Expires December 29, 2008 [Page 25] Internet-Draft CFW Call Flow Examples June 2008 UAC(1) UAC(2) AS MS | | | | | INVITE (offer A) | | |---------------------------------->| | | | 100 Trying | | |<----------------------------------| | | | INVITE (no offer) | | | |<--------------------| | | | 180 Ringing | | | |-------------------->| | | | 180 Ringing | | |<----------------------------------| INVITE (offer A) | | | |-------------------------->| | | | 200 OK (offer A') | | | |<--------------------------| | | | ACK | | | |-------------------------->| | | 200 OK (offer B) | | | |-------------------->| INVITE (offer B) | | | |-------------------------->| | | | 200 OK (offer B') | | | |<--------------------------| | | | ACK | | | ACK (offer B') |-------------------------->| | |<--------------------| | | | 200 OK (offer A') | | |<----------------------------------| | | ACK | | | |---------------------------------->| | | | | | . . . . . . . . Figure 14: Phone Call: Example of 3PCC In the example, the UAC1 wants to place a phone call to UAC2. To do so, it sends an INVITE to the AS with its offer A. The AS sends an offerless INVITE to UAC2. When the UAC2 responds with a 180, the same message is forwarded by the AS to the UAC1 to notify it the callee is ringing. In the meanwhile, the AS also adds a leg to the MS for UAC1, as explained in the previous sections: to do so it of course makes use of the offer A the UAC1 made. Once the UAC2 accepts the call, by providing its own offer B in the 200, the AS adds a leg for it too to the MS. At this point, the negotiation can be completed by providing the two UACs with the SDP answer negotiated by the MS with them (A' and B' respectively). Amirante, et al. Expires December 29, 2008 [Page 26] Internet-Draft CFW Call Flow Examples June 2008 This is only one way to deal with the signaling, and shall not absolutely be considered as a mandatory approach of course. Once the negotiation is over, the two UACs are not in communication yet. In fact, it's up to the AS now to actively trigger the MS into attaching their media streams to each other someway, by referring to the connection identifiers associated with the UACs as explained previously. This document presents two different approaches that might be followed, according to what needs to be accomplished. A generic media perspective of the phone call scenario is depicted in Figure 15: the MS is basically in the media path between the two UACs. +-------+ A (RTP) +--------+ A (RTP) +-------+ | UAC |===================>| Media |===================>| UAC | | A |<===================| Server |<===================| B | +-------+ B (RTP) +--------+ B (RTP) +-------+ Figure 15: Phone Call: Media Perspective From the framework point of view, when the UACs' leg are not attached to anything yet, what appears is described in Figure 16: since there are no connections involving the UACs yet, the frames they might be sending are discarded, and nothing is sent to them (except for silence, if it is requested to be transmitted). MS +--------------+ UAC A | | UAC B o----->>-------x x.......>>.....o o.....<<.......x x-------<<-----o | | +--------------+ Figure 16: Phone Call: UAC Media Leg not attached 6.2.1. Direct Connection The Direct Connection is the easiest and more straightforward approach to get the phone call between the two UACs to work. The idea is basically the same as the one in the Direct Echo approach: a directive is used to directly attach one UAC to the other, by Amirante, et al. Expires December 29, 2008 [Page 27] Internet-Draft CFW Call Flow Examples June 2008 leaving the MS to only deal with the transcoding/adaption of the flowing frames, if needed. This approach is depicted in Figure 17. MS +--------------+ UAC A | | UAC B o----->>-------+~~~>>~~~+------->>-----o o-----<<-------+~~~<<~~~+-------<<-----o | | +--------------+ Figure 17: Phone Call: Direct Connection UAC1 UAC2 AS MS | | | | | | | 1. CONTROL (join UAC1 to UAC2) | | | |++++++++++++++++++++++++++++++++++>>| | | | |--+ join | | | | | UAC1 | | | 2. 200 OK |<-+ UAC2 | | |<<++++++++++++++++++++++++++++++++++| | | | | |<<#######################################################>>| | UAC1 can hear UAC2 talking | |<<#######################################################>>| | | | | | |<<###########################################>>| | | UAC2 can hear UAC1 talking | | |<<###########################################>>| | | | | |<*talking*>| | | . . . . . . . . Figure 18: Direct Connection: Framework Transactions TBD. Describe the framework transaction steps. Amirante, et al. Expires December 29, 2008 [Page 28] Internet-Draft CFW Call Flow Examples June 2008 1. AS -> MS (CFW CONTROL) ------------------------- CFW 3fg58dd12s49 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 89 2. AS <- MS (CFW 200 OK) ------------------------ CFW 3fg58dd12s49 200 Content-Type: text/xml Content-Length: 70 6.2.2. Conference-based Approach The approach described in Section 6.2.1 surely works for a basic phone call, but has drawbacks when some more advanced features are needed. For intance, you can't record the whole conversation, only the single connections, since no mixing is involved. In more advanced cases a different approach might be taken, like the conference-based approach described in this section. The idea is to make use of a mixing entity in the MS that acts as a bridge between the two UACs: the presence of this entity allows for more customization on what needs to be done on the conversation, like the recording of the conversation that has been provided as example. The approach is depicted in Figure 19. The mixing functionality in the MS will be described in more detail in the following section (which deals with many conference-related scenarios), so only some hints will be provided here for a basic comprehension of the approach. Amirante, et al. Expires December 29, 2008 [Page 29] Internet-Draft CFW Call Flow Examples June 2008 MS +---------------+ UAC A | | UAC B o----->>-------+~~>{#}::>+:::::::>>:::::o o:::::<<:::::::+<::{#}<~~+-------<<-----o | : | | : | +-------:-------+ : +::::> (conversation.wav) Figure 19: Phone Call: Conference-based Approach To identify a single sample scenario, let's consider a phone call the AS wants to be recorded. Figure 20 shows how this could be accomplished in the Media Control Channel Framework: the example, as usual, hides the previous interaction between the UACs and the AS, and instead focuses on the control channel operations and what follows. Amirante, et al. Expires December 29, 2008 [Page 30] Internet-Draft CFW Call Flow Examples June 2008 UAC1 UAC2 AS MS | | | | | | | A1. CONTROL (create conference) | | | |++++++++++++++++++++++++++++++++>>| | | | |--+ create | | | | | conf and | | | A2. 200 OK (conferenceid=Y) |<-+ its ID | | |<<++++++++++++++++++++++++++++++++| | | | | | | | B1. CONTROL (record for 10s) | | | |++++++++++++++++++++++++++++++++>>| | | | B2. 202 | | | |<<++++++++++++++++++++++++++++++++| | | | B3. REPORT (update) | | | |<<++++++++++++++++++++++++++++++++| | | | B4. 200 OK |--+ start | | |++++++++++++++++++++++++++++++++>>| | the | | | B5. REPORT (terminate) |<-+ dialog | | |<<++++++++++++++++++++++++++++++++| | Recording +--| B6. 200 OK | | of the mix | |++++++++++++++++++++++++++++++++>>| | has started +->| | | | | C1. CONTROL (join UAC1<->confY) | | | |++++++++++++++++++++++++++++++++>>| | | | |--+ join | | | | | UAC1 & | | | C2. 200 OK |<-+ conf Y | | |<<++++++++++++++++++++++++++++++++| | | | | |<<####################################################>>| | Now the UAC1 is mixed in the conference | |<<####################################################>>| | | | | | | | D1. CONTROL (join UAC2<->confY) | | | |++++++++++++++++++++++++++++++++>>| | | | |--+ join | | | | | UAC2 & | | | D2. 200 OK |<-+ conf Y | | |<<++++++++++++++++++++++++++++++++| | | | | | |<<########################################>>| | | Now the UAC2 is mixed too | | |<#########################################>>| | | | | |<*talking*>| | | | | | | . . . . . . . . Amirante, et al. Expires December 29, 2008 [Page 31] Internet-Draft CFW Call Flow Examples June 2008 Figure 20: Conference-based Approach: Framework Transactions TBD. Describe the framework transaction steps. (Framework transactions not available yet). 6.3. Voice Mail Another application that typically makes use of the services a MS can provide is Voice Mail. In fact, while it is clear that many of its features are part of the application logic (e.g. the mapping of a URI with a specific user's voice mailbox, the list of messages and their properties, and so on), the actual media work is accomplished through the MS. Features needed by a VoiceMail application include the ability to record a stream and play it back anytime later, give verbose announcements regarding the status of the application, controlling the playout of recorded messages by means of VCR controls and so on, all features which are supported by the MS through the IVR package. Without delving into the details of a full VoiceMail application and all its possible use cases, this section will cover a specific scenario, trying to deal with as many as possible interactions that may happen between the AS and the MS in such a context. The covered scenario, depicted as a sequence diagram in Figure 21, will be the following: 1. The UAC INVITEs a URI associated with his mailbox, and the AS follows the already explained procedure to have the UAC negotiate a new media session with the MS; 2. The UAC is first prompted an announcement giving him a count of the available new messages in the mailbox, and the date and time the last message has been received; 3. The UAC is then presented with a VCR controlled announcement, in which the latest received mail is played back to him; VCR controls allow him to navigate through the prompt. This is a quite oversimplified scenario, considering it doesn't even allow the UAC to choose which received message to play. Nevertheless, it gives us the chance to deal with variable announcements and VCR controls, two typical features a Voice Mail application would almost always take advantage of. Besides, other features a Voice Mail application would rely upon (e.g. recording streams, event driven IVR menus and so on) have aready been introduced in previous sections, and so representing them would be Amirante, et al. Expires December 29, 2008 [Page 32] Internet-Draft CFW Call Flow Examples June 2008 redundant. UAC AS MS | | | | | A1. CONTROL (play variables) | | |++++++++++++++++++++++++++++++++>>| | | A2. 202 | | |<<++++++++++++++++++++++++++++++++| | | A3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| prepare & | | A4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | A5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | A6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | "5 mails, latest received on ..." | |<<########################################################| | | | | | B1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | | B2. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | | | C1. CONTROL (play and VCR) | | |++++++++++++++++++++++++++++++++>>| | | C2. 202 | | |<<++++++++++++++++++++++++++++++++| | | C3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| prepare & | | C4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | C5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | C6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | "Hi there, I tried to call you but..." |--+ |<<########################################################| | handle | | | | VCR |########################################################>>| | driven | The UAC controls the playout using DTMF | | (DTMF) |########################################################>>| | playout Amirante, et al. Expires December 29, 2008 [Page 33] Internet-Draft CFW Call Flow Examples June 2008 | | |<-+ | | D1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | | D2. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | . . . . (other events are received in the meanwhile) | . . . | | E1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | | E2. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | . . . . . . Figure 21: Voice Mail: Framework Transactions TBD. Describe the framework transaction steps. A1. AS -> MS (CFW CONTROL, play) -------------------------------- CFW 1gffh68hydx0 CONTROL Control-Package: msc-ivr Content-Type: text/xml Content-Length: 271 Amirante, et al. Expires December 29, 2008 [Page 34] Internet-Draft CFW Call Flow Examples June 2008 A2. AS <- MS (CFW 202) ---------------------- CFW 1gffh68hydx0 202 A3. AS <- MS (CFW REPORT update) -------------------------------- CFW 1gffh68hydx0 REPORT Seq: 1 Status: update Timeout: 10 A4. AS -> MS (CFW 200, ACK to 'REPORT update') ---------------------------------------------- CFW 1gffh68hydx0 200 Seq: 1 A5. AS <- MS (CFW REPORT terminate) ----------------------------------- CFW 1gffh68hydx0 REPORT Seq: 2 Status: terminate Timeout: 15 Content-Type: text/xml Content-Length: 88 A6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW 1gffh68hydx0 200 Seq: 2 B1. AS <- MS (CFW CONTROL event) -------------------------------- CFW hf47fg474fge CONTROL Control-Package: msc-ivr/1.0 Amirante, et al. Expires December 29, 2008 [Page 35] Internet-Draft CFW Call Flow Examples June 2008 Content-Type: text/xml Content-Length: 126 B2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW hf47fg474fge 200 C1. AS -> MS (CFW CONTROL, VCR) ------------------------------- CFW p0ofgh35vzx1 CONTROL Control-Package: msc-ivr Content-Type: text/xml Content-Length: 271 C2. AS <- MS (CFW 202) ---------------------- CFW p0ofgh35vzx1 202 C3. AS <- MS (CFW REPORT update) -------------------------------- CFW p0ofgh35vzx1 REPORT Seq: 1 Amirante, et al. Expires December 29, 2008 [Page 36] Internet-Draft CFW Call Flow Examples June 2008 Status: update Timeout: 10 C4. AS -> MS (CFW 200, ACK to 'REPORT update') ---------------------------------------------- CFW p0ofgh35vzx1 200 Seq: 1 C5. AS <- MS (CFW REPORT terminate) ----------------------------------- CFW p0ofgh35vzx1 REPORT Seq: 2 Status: terminate Timeout: 15 Content-Type: text/xml Content-Length: 88 C6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW p0ofgh35vzx1 200 Seq: 2 D1. AS <- MS (CFW CONTROL event, dtmfnotify) -------------------------------------------- CFW 4rfg34fg21ge CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 161 D2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW 4rfg34fg21ge 200 Amirante, et al. Expires December 29, 2008 [Page 37] Internet-Draft CFW Call Flow Examples June 2008 [..] The other VCR DTMF notifications are skipped for brevity [..] E1. AS <- MS (CFW CONTROL event, dialogexit) -------------------------------------------- CFW 4rfg34fg21ge CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 126 E2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW 4rfg34fg21ge 200 6.4. Conferencing One of the most important services the MS must be able to provide is mixing. This involves mixing media streams from different sources, and delivering the resulting mix(es) to each interested party, often according to per-user policies, settings and encoding. A typical scenario involving mixing is of course media conferencing. In such a scenario, the media sent by each participant is mixed, and each participant typically receives the overall mix excluding its own contribtion and encoded in the format it negotiated. This example points out in a quite clear way how mixing must take care of the profile of each involved entity. A media perspective of such a scenario is depicted in Figure 22. Amirante, et al. Expires December 29, 2008 [Page 38] Internet-Draft CFW Call Flow Examples June 2008 +-------+ | UAC | | C | +-------+ " ^ C (RTP) " " " " " " A+B (RTP) v " +-------+ A (RTP) +--------+ A+C (RTP) +-------+ | UAC |===================>| Media |===================>| UAC | | A |<===================| Server |<===================| B | +-------+ B+C (RTP) +--------+ B (RTP) +-------+ Figure 22: Conference: Media Perspective From the framework point of view, when the UACs' legs are not attached to anything yet, what appears is described in Figure 23: since there are no connections involving the UACs yet, the frames they might be sending are discarded, and nothing is sent back to them either (except for silence, if it is requested to be transmitted). MS +----------------+ UAC A | | UAC B o----->>-------x x.......>>.....o o.....<<.......x x-------<<-----o | | | | | xx | | |. | +-------|.-------+ |. ^v ^v |. oo UAC C Figure 23: Conference: UAC Legs not attached The next subsections will cover several typical scenarios involving mixing and conferencing as a whole, specifically: Amirante, et al. Expires December 29, 2008 [Page 39] Internet-Draft CFW Call Flow Examples June 2008 1. Simple Bridging, where the scenario will be a very basic (i.e. no "special effects", just mixing involved) conference between two and more participants; 2. Rich Conference Scenario, which enriches the Simple Bridging scenario by adding additional features typically found in conferencing systems (e.g. DTMF collection for PIN-based conference access, private and global announcements, recordings and so on); 3. Coaching Scenario, a more complex scenario which involves per- user mixing (cusomers, agents and coaches don't get all the same mixes); 4. Sidebars Scenario, which adds more complexity to the previous conferencing scenarios by involving sidebars (i.e. separate conference instances that only exist within the context of a parent conference instance) and the custom media delivery that follows. All the above mentioned scenarios depend on the availability of a mixing entity. Such an entity is provided in the Media Control Channel Framework by the conferencing package. This package in fact, besides allowing for the joining of media sources between each other as seen in the Direct Echo Test section, enables the creation of abstract connections that can be joined to multiple connections: these abstract connections, called conferences, mix the contribution of each attached connection and feed them accordingly (e.g. a connection with 'sendrecv' property would be able to contribute to the mix and to listen to it, while a connection with a 'recvonly' property would only be able to listen to the overall mix but not to actively contribute to it). That said, each of the above mentioned scenarios will start more or less in the same way: by the creation of a conference connection (or more than one, as needed in some cases) to be subsequently referred to when it comes to mixing. A typical framework transaction to crete a new conference instance in the Media Control Channel Framework is depicted in Figure 24: Amirante, et al. Expires December 29, 2008 [Page 40] Internet-Draft CFW Call Flow Examples June 2008 AS MS | | | 1. CONTROL (create conference) | |++++++++++++++++++++++++++++++++>>| | |--+ create | | | conf and | 2. 200 OK (conferenceid=Y) |<-+ its ID |<<++++++++++++++++++++++++++++++++| map URI +--| | X with | | | conf Y +->| | | | . . . . Figure 24: Conference: Framework Transactions The call flow is quite straightforward, and can typically be summarized in the following steps: o The AS invokes the creation of a new conference instance by means of a CONTROL request (1); this request is addressed to the conferencing package (msc-conf-audio/1.0) and contains in the body the directive (createconference) with all the desired settings for it; in the example, the mixing policy is to mix the five (reserved-talkers) loudest speakers (nbest), while ten listeners at max are allowed; finally, the AS also subscribes to the "active-talkers" event, which means it wants to be informed (at a rate of 3 seconds) whenever an active participant is speaking; o The MS creates the conference instance assigning a unique identifier to it (1cc1a27), and completes the transaction with a 200 response (2); o At this point, the requested conference instance is active and ready to be used by the AS; it is then up to the AS to integrate the use of this identifier in its application logic. Amirante, et al. Expires December 29, 2008 [Page 41] Internet-Draft CFW Call Flow Examples June 2008 1. AS -> MS (CFW CONTROL) ------------------------- CFW 238e1f2946e8 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 311 5 10 2. AS <- MS (CFW 200) --------------------- CFW 238e1f2946e8 200 Content-Type: text/xml Content-Length: 91 6.4.1. Simple Bridging As already introduced before, the simplest use an AS can make of a conference instance is simple bridging. In this scenario, the conference instance just acts as a bridge for all the participants that are attached to it. The bridge takes care of transcoding, if needed (in general, different participants may make use of different codecs for their streams), echo cancellation (each participant will receive the overall mix excluding their own contribution) and per- participant mixing (each participant may receive different mixed streams, according to what it needs/is allowed to send/receive). This assumes of course that each interested participant must be joined somehow to the bridge in order to indirectly communicate with the other paricipants. From the media perspective, the scenario can be seen as depicted in Figure 25. Amirante, et al. Expires December 29, 2008 [Page 42] Internet-Draft CFW Call Flow Examples June 2008 MS +-----------------+ UAC A | | UAC B o----->>-------+~~~>{##}:::>+:::::::>>:::::o o:::::<<:::::::+<:::{##}<~~~+-------<<-----o | ^: | | |v | | ++ | | |: | +--------|:-------+ |: ^v ^v |: oo UAC C Figure 25: Conference: Simple Bridging In the framework, the first step is obviously to create a new conference instance as seen in the introductory section (Figure 24). Assuming a conference instance has already been created, bridging participants to it is quite straightforward, and can be accomplished as already seen in the Direct Echo Test Scenario: the only difference here is that each participant is not directly connected to itself (Direct Echo) or another UAC (Direct Connection) but to the bridge instead. Figure 26 shows the example of two different UACs joining the same conference: the example, as usual, hides the previous interaction between each of the two UACs and the AS, and instead focuses on what the AS does to actually join the participants to the bridge so that they can interact in a conference. Amirante, et al. Expires December 29, 2008 [Page 43] Internet-Draft CFW Call Flow Examples June 2008 UAC1 UAC2 AS MS | | | | | | | A1. CONTROL (join UAC1 and confY) | | | |++++++++++++++++++++++++++++++++++>>| | | | |--+ join | | | | | UAC1 & | | | A2. 200 OK |<-+ conf Y | | |<<++++++++++++++++++++++++++++++++++| | | | | |<<######################################################>>| | Now the UAC1 is mixed in the conference | |<<######################################################>>| | | | | | | | B1. CONTROL (join UAC2 and confY) | | | |++++++++++++++++++++++++++++++++++>>| | | | |--+ join | | | | | UAC2 & | | | B2. 200 OK |<-+ conf Y | | |<<++++++++++++++++++++++++++++++++++| | | | | | |<<###########################################>>| | | Now the UAC2 too is mixed in the conference | | |<<###########################################>>| | | | | . . . . . . . . Figure 26: Simple Bridging: Framework Transactions (1) TBD. Describe the framework transaction steps. Amirante, et al. Expires December 29, 2008 [Page 44] Internet-Draft CFW Call Flow Examples June 2008 A1. AS -> MS (CFW CONTROL) -------------------------- CFW 3fg58dd12s49 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 75 A2. AS <- MS (CFW 200 OK) ------------------------- CFW 3fg58dd12s49 200 Content-Type: text/xml Content-Length: 70 B1. AS -> MS (CFW CONTROL) -------------------------- CFW 6fg25gds2451 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 77 B2. AS <- MS (CFW 200 OK) ------------------------- CFW 6fg25gds2451 200 Content-Type: text/xml Content-Length: 70 Once one or more participants have been attached to the bridge, their connections and how their media are handled by the bridge can be dynamically manipulated by means of another directive, called : a typical use case for this directive is the change of Amirante, et al. Expires December 29, 2008 [Page 45] Internet-Draft CFW Call Flow Examples June 2008 direction of an existing media (e.g. a previously speaking participant is muted, which means its media direction changes from 'sendrecv' to 'recvonly'). Figure 27 shows how a framework transaction requesting such a directive might appear. UAC1 UAC2 AS MS | | | | | | | 1. CONTROL (modifyjoin UAC1) | | | |++++++++++++++++++++++++++++++++>>| | | | |--+ modify | | | | | join | | | 2. 200 OK |<-+ settings | | |<<++++++++++++++++++++++++++++++++| | | | | |<<######################################################| | Now the UAC1 can receive but not send (recvonly) | |<<######################################################| | | | | . . . . . . . . Figure 27: Simple Bridging: Framework Transactions (2) TBD. Describe the framework transaction steps. Amirante, et al. Expires December 29, 2008 [Page 46] Internet-Draft CFW Call Flow Examples June 2008 1. AS -> MS (CFW CONTROL) ------------------------- CFW 2fdgrt46az11 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 133 2. AS <- MS (CFW 200 OK) ------------------------ CFW 2fdgrt46az11 200 Content-Type: text/xml Content-Length: 76 6.4.2. Rich Conference Scenario The previous scenario can be enriched with additional features often found in existing conferencing systems. Typical examples include IVR-based menus (e.g. the DTMF collection for PIN-based conference access), partial and complete recordings in the conference (e.g. for the "state your name" functionality and recording of the whole conference), private and global announcements and so on. All of this can be achieved by means of the functionality provided by the MS. In fact, even if the conferencing and IVR features come from different packages, the AS can interact with both of them and achieve complex results by correlating the results of different transactions in its application logic. From the media and framework perspective, a typical rich conferencing scenario can be seen as it is depicted in Figure 28. Amirante, et al. Expires December 29, 2008 [Page 47] Internet-Draft CFW Call Flow Examples June 2008 MS +-------- (announcement.wav) (conference_recording.wav) <:::::+| :| +--------:|--------+ UAC A | :v | UAC B o----->>-------+~~~>{##}:::>+:::::::>>:::::o o:::::<<:::::::+<:::{##}<~~~+-------<<-----o | ^: | | | |v v | | ++ * (collect DTMF, get name) | |: | +--------|:--------+ |: ^v ^v |: oo UAC C Figure 28: Conference: Rich Conference Scenario To identify a single sample scenario, let's consider this sequence for a participant joining a conference (which again we assume has already been created): 1. The UAC as usual INVITEs a URI associated with a conference, and the AS follows the already explained procedure to have the UAC negotiate a new media session with the MS; 2. The UAC is presented with an IVR menu, in which it is requested to digit a PIN code to access the conference; 3. If the PIN is correct, the UAC is asked to state its name so that it can be recorded; 4. The UAC is attached to the conference, and the previously recorded name is announced globally to the conference to announce its arrival. Figure 29 shows a single UAC joining a conference: the example, as usual, hides the previous interaction between the UAC and the AS, and instead focuses on what the AS does to actually interact with the participant and join it to the conference bridge. UAC AS MS | | | | | A1. CONTROL (request DTMF PIN) | Amirante, et al. Expires December 29, 2008 [Page 48] Internet-Draft CFW Call Flow Examples June 2008 | |++++++++++++++++++++++++++++++++>>| | | A2. 202 | | |<<++++++++++++++++++++++++++++++++| | | A3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| | | A4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | A5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | A6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | "Please digit the PIN number to join the conference" | |<<########################################################| | | | |########################################################>>| | DTMF digits are collected |--+ get |########################################################>>| | DTMF | | |<-+ digits | | B1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | Compare DTMF +--| B2. 200 OK | | digits with | |++++++++++++++++++++++++++++++++>>| | the PIN number +->| | | | C1. CONTROL (record name) | | |++++++++++++++++++++++++++++++++>>| | | C2. 202 | | |<<++++++++++++++++++++++++++++++++| | | C3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| | | C4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | C5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | C6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | "Please state your name after the beep" | |<<########################################################| | | | |########################################################>>| | Audio from the UAC is recorded (until timeout or DTMF) |--+ save |########################################################>>| | in a | | |<-+ file | | D1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| Amirante, et al. Expires December 29, 2008 [Page 49] Internet-Draft CFW Call Flow Examples June 2008 | Store recorded +--| D2. 200 OK | | file to play | |++++++++++++++++++++++++++++++++>>| | announcement in +->| | | conference later | | | | E1. CONTROL (join UAC & confY) | | |++++++++++++++++++++++++++++++++>>| | | |--+ join | | | | UAC & | | E2. 200 OK |<-+ conf Y | |<+++++++++++++++++++++++++++++++++| | | | |<<######################################################>>| | UAC is now included in the mix of the conference | |<<######################################################>>| | | | | | F1. CONTROL (play name on confY) | | |++++++++++++++++++++++++++++++++>>| | | F2. 202 | | |<<++++++++++++++++++++++++++++++++| | | F3. REPORT (update) | | |<<++++++++++++++++++++++++++++++++| | | F4. 200 OK |--+ start | |++++++++++++++++++++++++++++++++>>| | the | | F5. REPORT (terminate) |<-+ dialog | |<<++++++++++++++++++++++++++++++++| | | F6. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | |<<########################################################| | Global announcement: "Simon has joined the conference" | |<<########################################################| | | | | | G1. CONTROL () | | |<<++++++++++++++++++++++++++++++++| | | G2. 200 OK | | |++++++++++++++++++++++++++++++++>>| | | | . . . . . . Figure 29: Rich Conference Scenario: Framework Transactions TBD. Describe the framework transaction steps. A1. AS -> MS (CFW CONTROL, collect) Amirante, et al. Expires December 29, 2008 [Page 50] Internet-Draft CFW Call Flow Examples June 2008 ----------------------------------- CFW 238e1f2946e8 CONTROL Control-Package: msc-ivr Content-Type: text/xml Content-Length: 260 A2. AS <- MS (CFW 202) ---------------------- CFW 238e1f2946e8 202 A3. AS <- MS (CFW REPORT update) -------------------------------- CFW 238e1f2946e8 REPORT Seq: 1 Status: update Timeout: 10 A4. AS -> MS (CFW 200, ACK to 'REPORT update') ---------------------------------------------- CFW 238e1f2946e8 200 Seq: 1 A5. AS <- MS (CFW REPORT terminate) ----------------------------------- CFW 238e1f2946e8 REPORT Seq: 2 Status: terminate Timeout: 15 Content-Type: text/xml Content-Length: 88 Amirante, et al. Expires December 29, 2008 [Page 51] Internet-Draft CFW Call Flow Examples June 2008 A6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW 238e1f2946e8 200 Seq: 2 B1. AS <- MS (CFW CONTROL event) -------------------------------- CFW 734227ed7ce9 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 126 B2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW 734227ed7ce9 200 C1. AS -> MS (CFW CONTROL, record) ---------------------------------- CFW 2eb141f241b7 CONTROL Control-Package: msc-ivr Content-Type: text/xml Content-Length: 257 C2. AS <- MS (CFW 202) ---------------------- CFW 2eb141f241b7 202 C3. AS <- MS (CFW REPORT update) -------------------------------- CFW 2eb141f241b7 REPORT Seq: 1 Status: update Timeout: 10 C4. AS -> MS (CFW 200, ACK to 'REPORT update') ---------------------------------------------- CFW 2eb141f241b7 200 Seq: 1 C5. AS <- MS (CFW REPORT terminate) ----------------------------------- CFW 2eb141f241b7 REPORT Seq: 2 Status: terminate Timeout: 15 Content-Type: text/xml Content-Length: 88 C6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW 2eb141f241b7 200 Seq: 2 Amirante, et al. Expires December 29, 2008 [Page 53] Internet-Draft CFW Call Flow Examples June 2008 D1. AS <- MS (CFW CONTROL event) -------------------------------- CFW 63300e4f3df1 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 231 D2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW 63300e4f3df1 200 E1. AS -> MS (CFW CONTROL, join) -------------------------------- CFW 3fg58dd12s49 CONTROL Control-Package: msc-conf-audio/1.0 Content-Type: text/xml Content-Length: 75 E2. AS <- MS (CFW 200 OK) ------------------------- CFW 3fg58dd12s49 200 Content-Type: text/xml Content-Length: 70 F1. AS -> MS (CFW CONTROL, play) Amirante, et al. Expires December 29, 2008 [Page 54] Internet-Draft CFW Call Flow Examples June 2008 -------------------------------- CFW 515f007c5bd0 CONTROL Control-Package: msc-ivr Content-Type: text/xml Content-Length: 271 F2. AS <- MS (CFW 202) ---------------------- CFW 515f007c5bd0 202 F3. AS <- MS (CFW REPORT update) -------------------------------- CFW 515f007c5bd0 REPORT Seq: 1 Status: update Timeout: 10 F4. AS -> MS (CFW 200, ACK to 'REPORT update') ---------------------------------------------- CFW 515f007c5bd0 200 Seq: 1 F5. AS <- MS (CFW REPORT terminate) ----------------------------------- CFW 515f007c5bd0 REPORT Seq: 2 Status: terminate Timeout: 15 Content-Type: text/xml Content-Length: 88 Amirante, et al. Expires December 29, 2008 [Page 55] Internet-Draft CFW Call Flow Examples June 2008 F6. AS -> MS (CFW 200, ACK to 'REPORT terminate') ------------------------------------------------- CFW 515f007c5bd0 200 Seq: 2 G1. AS <- MS (CFW CONTROL event) -------------------------------- CFW h345fgt264f9 CONTROL Control-Package: msc-ivr/1.0 Content-Type: text/xml Content-Length: 126 G2. AS -> MS (CFW 200, ACK to 'CONTROL event') ---------------------------------------------- CFW h345fgt264f9 200 6.4.3. Conferencing with Floor Control TBD. (Add sequence diagrams and signaling issues; reference draft [I-D.miniero-bfcp-control-package]) (Figure not available yet.) Figure 30: Floor Control: Media Perspective Amirante, et al. Expires December 29, 2008 [Page 56] Internet-Draft CFW Call Flow Examples June 2008 (Figure not available yet.) Figure 31: Floor Control: UAC Legs not attached (Figure not available yet.) Figure 32: Floor Control: UAC Legs mixed and attached (Figure not available yet.) Figure 33: Floor Control: Framework Transactions 6.4.4. Coaching Scenario TBD. (Reference RFC4579 [RFC4579] and conference control package, which both use this scenario as conferencing example; focus on per- user policies for media mixing and delivery, e.g. who can hear what; use of multiple conferences and connections to achieve the scenario, as suggested in JSR309 as well; etc...). ************** +-------+ * A=Customer * | UAC | * B=Agent * | C | * C=Coach * +-------+ ************** " ^ C (RTP) " " " " " " A+B (RTP) v " +-------+ A (RTP) +--------+ A+C (RTP) +-------+ | UAC |===================>| Media |===================>| UAC | | A |<===================| Server |<===================| B | +-------+ B (RTP) +--------+ B (RTP) +-------+ Figure 34: Coaching Scenario: Media Perspective Amirante, et al. Expires December 29, 2008 [Page 57] Internet-Draft CFW Call Flow Examples June 2008 MS +---------------------------+ | | UAC A | | UAC B o.....<<.......x x-------<<-----o o----->>-------x x.......>>.....o | | | | | | | | | xx | | .| + +------------v^-------------+ v^ .| .| oo UAC C Figure 35: Coaching Scenario: UAC Legs not attached MS +---------------------------+ | +~~~~~~~~~~+ | UAC A | v | | UAC B o-----<<-------+ +~+~~~~~<~~~~+-------<<-----o o----->>-------+~~>[#]<~+ +------->>-----o | | : ^ | | +~~~~:~~~>[#]:::::::::+ | | v ^ | | : | | | ::>::++ | | :| + +------------v^-------------+ v^ :| :| oo UAC C Figure 36: Coaching Scenario: UAC Legs mixed and attached Amirante, et al. Expires December 29, 2008 [Page 58] Internet-Draft CFW Call Flow Examples June 2008 (Figure not available yet). Figure 37: Coaching Scenario: Framework Transactions (Framework transactions not available yet). 6.4.5. Sidebars TBD. (Even more issues than in coaching scenario; of greater interest for conferencing, expecially XCON; as before, focus on per- user and per-conference settings; potential issues and how to deal with them; etc...). (Figure not available yet.) Figure 38: Sidebars: Media Perspective (Figure not available yet.) Figure 39: Sidebars: UAC Legs not attached (Figure not available yet.) Figure 40: Sidebars: UAC Legs mixed and attached (Figure not available yet). Figure 41: Sidebars: Framework Transactions Amirante, et al. Expires December 29, 2008 [Page 59] Internet-Draft CFW Call Flow Examples June 2008 7. Security Considerations TBD. (None, since this is informational?) 8. Change Summary The following are the major changes between the 01 and the 02 versions of the draft: o updated the flows according to the new core draft (COMEDIA, new dialogid, SYNCH->SYNC, etc.); o updated the flows involving the updated IVR draft; o changed the token (ESCS -> SCFW -> CFW); o references updated (RFC5167 [RFC5167], and IVR draft as WG item [I-D.ietf-mediactrl-ivr-control-package]. The following are the major changes between the 00 and the 01 versions of the draft: o changed the title of the draft to reflect the current specification of the framework; o added some definitions to the Terminology section; o added State Diagrams from both the AS and MS perspective; o added text to the Control Channel Establishment section; o added sequence diagrams and text to the Phone Call section; o added sequence diagrams and text to the Simple Bridging section; o added sequence diagrams and text to the Rich Conference Scenario section; o added documented section for Voice Mail; o added placeholder section for BFCP-moderated Conferencing; o references updated (RFC3264 [RFC3264], RFC4145 [RFC4145] and RFC4579 [RFC4579]). Amirante, et al. Expires December 29, 2008 [Page 60] Internet-Draft CFW Call Flow Examples June 2008 9. Acknowledgements TBD. 10. References [RFC2234] Crocker, D., Ed. and P. Overell, "Augmented BNF for Syntax Specifications: ABNF", RFC 2234, November 1997. [RFC2119] Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, March 1997. [RFC2434] Narten, T. and H. Alvestrand, "Guidelines for Writing an IANA Considerations Section in RFCs", BCP 26, RFC 2434, October 1998. [RFC3261] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A., Peterson, J., Sparks, R., Handley, M., and E. Schooler, "SIP: Session Initiation Protocol", RFC 3261, June 2002. [RFC3264] Rosenberg, J. and H. Schulzrinne, "An Offer/Answer Model with Session Description Protocol (SDP)", RFC 3264, June 2002. [RFC3725] Rosenberg, J., Peterson, J., Schulzrinne, H., and G. Camarillo, "Best Current Practices for Third Party Call Control (3pcc) in the Session Initiation Protocol (SIP)", BCP 85, RFC 3725, April 2004. [RFC3550] Schulzrinne, H., Casner, S., Frederick, R., and V. Jacobson, "RTP: A Transport Protocol for Real-Time Applications", STD 64, RFC 3550, July 2003. [RFC4574] Levin, O. and G. Camarillo, "The Session Description Protocol (SDP) Label Attribute", RFC 4574, August 2006. [RFC4145] Yon, D. and G. Camarillo, "TCP-Based Media Transport in the Session Description Protocol (SDP)", RFC 4145, September 2005. [RFC4579] Johnston, A. and O. Levin, "Session Initiation Protocol (SIP) Call Control - Conferencing for User Agents", BCP 119, RFC 4579, August 2006. [RFC5167] Dolly, M. and R. Even, "Media Server Control Protocol Requirements", RFC 5167, March 2008. Amirante, et al. Expires December 29, 2008 [Page 61] Internet-Draft CFW Call Flow Examples June 2008 [I-D.ietf-mediactrl-architecture] Melanchuk, T., "An Architectural Framework for Media Server Control", draft-ietf-mediactrl-architecture-03 (work in progress), April 2008. [I-D.ietf-mediactrl-sip-control-framework] Boulton, C., Melanchuk, T., and S. McGlashan, "Media Control Channel Framework", draft-ietf-mediactrl-sip-control-framework-02 (work in progress), April 2008. [I-D.boulton-mmusic-sdp-control-package-attribute] Boulton, C., "A Session Description Protocol (SDP) Control Package Attribute", draft-boulton-mmusic-sdp-control-package-attribute-02 (work in progress), February 2008. [I-D.ietf-mediactrl-ivr-control-package] McGlashan, S., Melanchuk, T., and C. Boulton, "An Interactive Voice Response (IVR) Control Package for the Media Control Channel Framework", draft-ietf-mediactrl-ivr-control-package-00 (work in progress), June 2008. [I-D.boulton-conference-control-package] Boulton, C., Melanchuk, T., McGlashan, S., and A. Shiratzky, "A Conference Control Package for the Media Control Channel Framework", draft-boulton-conference-control-package-04 (work in progress), February 2008. [I-D.boulton-ivr-vxml-control-package] Boulton, C., Melanchuk, T., and S. McGlashan, "A VoiceXML Control Package for the Media Control Channel Framework", draft-boulton-ivr-vxml-control-package-04 (work in progress), February 2008. [I-D.miniero-bfcp-control-package] Miniero, L., Amirante, A., Castaldi, T., and S. Romano, "A Binary Floor Control Protocol (BFCP) Control Package for the Session Initiation Protocol (SIP)", draft-miniero-bfcp-control-package-00 (work in progress), February 2008. Amirante, et al. Expires December 29, 2008 [Page 62] Internet-Draft CFW Call Flow Examples June 2008 Authors' Addresses Alessandro Amirante University of Napoli Via Claudio 21 Napoli 80125 Italy Email: alessandro.amirante@unina.it Tobia Castaldi University of Napoli Via Claudio 21 Napoli 80125 Italy Email: tobia.castaldi@unina.it Lorenzo Miniero University of Napoli Via Claudio 21 Napoli 80125 Italy Email: lorenzo.miniero@unina.it Simon Pietro Romano University of Napoli Via Claudio 21 Napoli 80125 Italy Email: spromano@unina.it Amirante, et al. Expires December 29, 2008 [Page 63] Internet-Draft CFW Call Flow Examples June 2008 Full Copyright Statement Copyright (C) The IETF Trust (2008). 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The IETF invites any interested party to bring to its attention any copyrights, patents or patent applications, or other proprietary rights that may cover technology that may be required to implement this standard. Please address the information to the IETF at ietf-ipr@ietf.org. Amirante, et al. Expires December 29, 2008 [Page 64]