First of all, I put it on the wrong email list, sorry about that.
Then, we have carefully arranged it so that there is no identity
coming from
the access network provider, and because the location is coming
from that
provider, we really don't want to. But even if we did, we would
need a
really good identifier, and there isn't one.
The problem we have with -direct is anonymous callers, and if they
have any
option, they would also be location-less. Until and unless we get
rid of
anonymity, we can't encourage service provider-less calls. The
draft does
not make any provision to provide any kind of identity. Many
networks
(think free wifi for example) would make providing good identity
difficult.
The fact is that there is a SERVICE provider in nearly all of the
communications systems. The SERVICE provider is in a position to
assist
the emergency calling system when it needs more information.
That's what a
good SERVICE provider does. Cutting them out is not a great
idea. Most of
the attempts to provide real time communications between people
have evolved
to using service providers, even when there were alternatives. File
transfer via something like Torrent is a counterexample (which
isn't real
time), but even there, you end up with service providers like The
Pirate Bay
(R.I.P) to provide introduction services. I don't think we're
going to see
changes that eliminate service providers, and in this case, they
provide
value to the emergency calling systems. All of the emergency
professionals
I know have issues with service providers, but they would react
with horror
if you suggested cutting them out. Ask them, please.
So, I claim you have a solution in search of a problem. We have
solved the
"calling network isn't the access network" problem already. Service
providers ARE in the path now, in nearly every case (in fact a
counter
example escapes me, although there probably are some). There is
no movement
I can detect which would change that any time soon; quite the
opposite. We
have a known killer problem without some kind of subscription to a
service
that provides a good identity, for which you provide no answers.
We have
experience with the killer problem: sim-less calling was supposed
to provide
a way to make an emergency call in exactly the kinds of
circumstances you
are describing. Our real world experience is that you create a
huge problem
that diverts resources from helping people to chasing scammers and
flea-market sellers.
Nothing is perfect: you can get a AIM screen name without a very
good
identity for example. However, the notion that we're going to
provide
direct access without a service provider deliberately, especially
without
really good identity from the access network is, in my opinion not
only a
no, it's a heck no. I'll line up as many emergency service
professionals as
you would like to tell you this is a harmful idea.
On 10/26/09 7:56 PM, "Dawson, Martin" <Martin.Dawson at andrew.com>
wrote:
I am glad this has come up. It's a debate that has to happen if
we are to
move
beyond a long standing legacy misconception.
In the circuit service world - whether it was POTS or mobile, the
access
network had full responsibility for delivering the emergency
call. In that
world, routing an emergency call meant getting a circuit
established to the
correct call center. In most parts of the world, this was done
using the
regional part of the PSTN to switch the circuit to a call center
on the
PSTN.
In some jurisdictions, such as the US, it was done directly from
the local
exchange carrier to the call center. Either way, there was no
third party
involved.
Now we have the Internet. We still have public access network
providers.
They
switch packets onto the Internet for their subscribers. They can
similarly
ensure that packets reach the local emergency call centers.
The fact is that there was no equivalent of a VSP in the
traditional
environment. VoIP is a presence service, and it had no common
equivalent in
the PSTN world. It could have, but the narrowband state of
technology and
the
common market use cases didn't support its development. By the
time ISDN
arrived, the PSTN had already slipped into its palliative stage
without
realizing it.
It's an entrenched misconception that because the circuit service
provided
by
exchange carriers was most commonly used for "voice" (but, it
should be
noted,
also for fax, telex, tty, security system monitoring and, even,
IP data)
that
VSPs are somehow equivalent to exchange carriers. They are not.
Indeed, involving VSPs in emergency calls is the Internet
equivalent of
involving long distance providers in POTS emergency calls. They
are neither
necessary nor particularly helpful; they can't be guaranteed to
be within
the
emergency jurisdiction; depending on them actually diminishes the
efficacy
of
emergency service access. It does not help the caller, the
emergency
service,
nor the third party to insist on the third party's involvement.
It can't be helped if you have over sold the benefits of VSP
involvement to
yourself and others Brian. It is time to have a reasoned debate.
From my
perspective, the argument that there is no "subscription"
involved is
patently
false. There has to be a subscription of some description in
order to get to
the Internet. Yes, there is free public Internet access (just as
there are
free courtesy phones on the PSTN and free access to emergency
services from
pay phones. All these services are still connected to the public
Internet
infrastructure and they all represent an "operator" with some
level of
information about the caller.
With the over-emphasis on VSPs, what is missing from the ECRIT
and i3 models
is the direct interface for querying the access network for
subscriber data
(should it prove necessary). These models need to take the long
view of how
emergency calling is done in the Internet age; they should not be
protracting
an unnecessary reliance on VSPs.
I have deleted the premature and prejudicial text from the
subject heading.
And I'll leave this on ECRIT as the most appropriate WG.
Cheers,
Martin
-----Original Message-----
From: ecrit-bounces at ietf.org [mailto:ecrit-bounces at ietf.org] On
Behalf Of
Hannes Tschofenig
Sent: Tuesday, 27 October 2009 8:23 AM
To: ecrit at ietf.org
Subject: [Ecrit] FW: [Geopriv] Winterbottom-ecrit-direct
considered harmful,
at least given our current experiences
FYI: feedback from Brian regarding a recent ECRIT contribution.
-----Original Message-----
From: geopriv-bounces at ietf.org
[mailto:geopriv-bounces at ietf.org] On Behalf Of Rosen, Brian
Sent: 26 October, 2009 23:10
To: geopriv at ietf.org
Subject: [Geopriv] Winterbottom-ecrit-direct considered
harmful, at least given our current experiences
The notion behind -direct is to not use a service provider to
place an emergency call. Instead, the device registers with
an Emergency Services Routing Proxy immediately before the
call and the call is routed directly from the device to the ESRP.
At least at the moment, this is an exceedingly bad idea.
Emergency calling authorities like service providers, a lot.
They like them because they can hold them accountable, and the
service providers don't like theft of service, which is
something the emergency call guys have an analog to.
The facts are that where unaccountable access to emergency
calling is allowed, huge numbers of false calls occur, with no
way to stop them, and no way to tell the good ones from the
bad ones. This has been seen multiple times where so called
"simless" or "unauthenticated" calls are allowed.
-direct precisely duplicates simless calling. The only
"registration" is an emergency registration, only emergency
calls are allowed, any device can make an emergency call if
all it has is a (radio) connection to any network.
We can predict, with a very high degree of certainty, that the
feature will be horribly abused: for example to test that a
phone without a service plan works.
There have been studies which show tens of thousands of bad
calls with zero good ones. Nearly every authority I know
where the regulator has insisted on simless calling wants it
repealed. There is one counter example I know where the fact
that they got a couple, literally, of good calls among the
tens of thousands of bad calls was considered enough reason to
put up with the problem.
Service providers give us information that may be useful: a
subscriber name and address for example, which is not
spoofable by the caller. They have ways to trace callers,
especially bad callers. They don't want their systems abused
any more than the emergency calling authorities do.
This is a bad idea. A very bad idea. Please stop it.
Someday, we may have better ways to prevent abuse. Until we
do, service providers are a good thing on an emergency call.
We don't want them cut out.
Brian
_______________________________________________
Geopriv mailing list
Geopriv at ietf.org
https://www.ietf.org/mailman/listinfo/geopriv
_______________________________________________
Ecrit mailing list
Ecrit at ietf.org
https://www.ietf.org/mailman/listinfo/ecrit
_______________________________________________
Ecrit mailing list
Ecrit at ietf.org
https://www.ietf.org/mailman/listinfo/ecrit
_______________________________________________
Ecrit mailing list
Ecrit at ietf.org
https://www.ietf.org/mailman/listinfo/ecrit