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MLA/SLA/BLA Description: Service that allows two or more SIP address to be shared by multiple devices and allow each device to monitor the shared line status usage. Usage: The service is generally used by administrative assistants taking a calls for an executive. The administrative assistants with this service is able to pick up the call for the executive which they share the line with and monitor the busy status of the executive's device on the shared line. Issue: This service is implemented by various vendors and generally do not inter-work among devices developed by different vendors. |