NOTE: This charter is accurate as of the 29th IETF Meeting in Seattle. It may now be out-of-date. (Consider this a "snapshot" of the working group from that meeting.) Up-to-date charters for all active working groups can be found elsewhere in this Web server.

User Services (USWG) Charter

Chair(s)

Mailing List Information

Description of Working Group

The User Services Working Group provides a regular forum for people interested in user services to identify and initiate projects designed to improve the quality of information available to end-users of the Internet. (Note that the actual projects themselves will be handled by separate groups, such as IETF working groups created to perform certain projects, or outside organizations such as SIGUCCS.)

(1) Meet on a regular basis to consider projects designed to improve services to end-users. In general, projects should:

- Clearly address user assistance needs;

- Produce an end-result (e.g., a document, a program plan, etc.);

- Have a reasonably clear approach to achieving the end-result (with an estimated time for completion); and

- Not duplicate existing or previous efforts.

(2) Create working groups or other focus groups to carry out projects deemed worthy of pursuing.

(3) Provide a forum in which user services providers can discuss and identify common concerns.

Goals and Milestones

None specified.


NOTE: The Internet-Draft(s) listed below may have been deleted since they are only good for six months.

Request for Comments