Internet-Draft YANG Modules for Service Assurance June 2022
Claise, et al. Expires 26 December 2022 [Page]
Workgroup:
OPSAWG
Internet-Draft:
draft-ietf-opsawg-service-assurance-yang-06
Published:
Intended Status:
Standards Track
Expires:
Authors:
B. Claise
Huawei
J. Quilbeuf
Huawei
P. Lucente
NTT
P. Fasano
TIM S.p.A
T. Arumugam
Cisco Systems, Inc.

YANG Modules for Service Assurance

Abstract

This document specifies YANG modules for representing assurance graphs. These graphs represent the assurance of a given service by decomposing it into atomic assurance elements called subservices. A companion document, Service Assurance for Intent-based Networking Architecture, presents an architecture for implementing the assurance of such services.

The YANG data models in this document conforms to the Network Management Datastore Architecture (NMDA) defined in RFC 8342.

Status of This Memo

This Internet-Draft is submitted in full conformance with the provisions of BCP 78 and BCP 79.

Internet-Drafts are working documents of the Internet Engineering Task Force (IETF). Note that other groups may also distribute working documents as Internet-Drafts. The list of current Internet-Drafts is at https://datatracker.ietf.org/drafts/current/.

Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress."

This Internet-Draft will expire on 26 December 2022.

Table of Contents

1. Introduction

[I-D.ietf-opsawg-service-assurance-architecture] specifies an architecture and a set of involved components for service assurance. This document complements the architecture by specifying a data model for the interfaces between components. More specifically, the document provides YANG modules for the purpose of service assurance in a format that is:

1.1. Terminology

The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in BCP 13 [RFC2119] [RFC8174] when, and only when, they appear in all capitals, as shown here.

The terms used in this document are defined in [I-D.ietf-opsawg-service-assurance-architecture].

The meanings of the symbols in the tree diagrams are defined in [RFC8340].

2. YANG Modules Overview

The main YANG module, "ietf-service-assurance" (Section 3), defines objects for assuring network services based on their decomposition into so-called subservices. The subservices are hierarchically organised by dependencies. The subservices, along with the dependencies, constitute an assurance graph. This module should be supported by an agent, able to interact with the devices in order to produce a health status and symptoms for each subservice in an assurance graph. This module is intended for the following use cases:

The modules presented in this document conform to the Network Management Datastore Architecture defined in [RFC8342].

The second YANG module, "ietf-service-assurance-device" (Section 4), augments the "ietf-service-assurance" module by adding support for the device subservice. Additional subservice types might be added following a similar approach.

The third YANG module, "ietf-service-assurance-interface" (Section 5), is another example that augments the "ietf-service-assurance" module, by adding support for the interface subservice.

We provide additional examples in the appendix. The module "example-service-assurance-device-acme" (Appendix A) augments the "ietf-service-assurance-device" module to customize it for devices of the fictional ACME Corporation. Additional vendor-specific parameters might be added following a similar approach. We also provide the modules "example-service-assurance-ip-connectivity" and "example-service-assurance-is-is" (Appendix B) to model the example in Figure 2 from Section 3.1 of [I-D.ietf-opsawg-service-assurance-architecture].

3. Base IETF Service Assurance YANG Module

3.1. Concepts

The "ietf-service-assurance" YANG module assumes a set of subservices, to be assured independently. A subservice is a feature or a subpart of the network system that a given service instance depends on. Examples of subservices include:

  • device: whether a device is healthy, and if not, what are the symptoms. Potential symptoms are "CPU overloaded", "Out of RAM", or "Out of TCAM".
  • ip-connectivity: given two IP addresses bound to two devices, what is the quality of the IP connectivity between them. Potential symptoms are "No route available" or "ECMP Imbalance".

The first example is a subservice representing a subpart of the network system, while the second is a subservice representing a feature of the network. In both cases, these subservices might depend on other subservices, for instance, the connectivity might depend on a subservice representing the routing system and on a subservice representing ECMP.

The two subservices presented above need different sets of parameters to fully characterize one of their instance. An instance of the device subservice is fully characterized by a single parameter allowing to identify the device to monitor. For ip-connectivity subservice, at least the device and IP address for both ends of the link are needed to fully characterize an instance. Therefore, the "ietf-service-assurance" module is intended to be augmented for each type of subservice, so that the needed parameters are modelled in the augmenting module.

The only "built-in" type available represents service instances. A service instance is represented as a subservice instance of type "service". The parameters required to fully identify a service instance are the type of the service and the name of the service instance.

The dependencies are modelled as an adjacency list, in the sense that each subservice contains a list of pointers to its dependencies. That list can be empty if the subservice instance does not have any dependencies.

By specifying service instances and their dependencies in terms of subservices, one defines a global assurance graph. That assurance graph is the result of merging all the individual assurance graphs for the assured service instances. Each subservice instance is expected to appear only one in the global assurance graph even if several service instances depend on it. For example, an instance of the device subservice is a dependency of every service instance that rely on the corresponding device. The assurance graph of a specific service instance is the subgraph obtained by traversing the global assurance graph through the dependencies starting from the specific service instance.

An assurance agent configured with such a graph is expected to produce, for each configured subservice: a health-status indicating how healthy the subservice is and when the subservice is not healthy, a list of symptoms explaining why the subservice is not healthy.

3.2. Tree View

The following tree diagram [RFC8340] provides an overview of the "ietf-service-assurance" module.

module: ietf-service-assurance
  +--ro assurance-graph-version        yang:counter64
  +--ro assurance-graph-last-change    yang:date-and-time
  +--rw subservices
     +--rw subservice* [type id]
        +--rw type                                identityref
        +--rw id                                  string
        +--ro last-change?                        yang:date-and-time
        +--ro label?                              string
        +--rw under-maintenance?                  boolean
        +--rw maintenance-contact                 string
        +--rw (parameter)
        |  +--:(service-instance-parameter)
        |     +--rw service-instance-parameter
        |        +--rw service          string
        |        +--rw instance-name    string
        +--ro health-score?                       union
        +--ro symptoms-history-start?             yang:date-and-time
        +--ro symptoms
        |  +--ro symptom* [start-date-time id]
        |     +--ro id                     string
        |     +--ro health-score-weight?   uint8
        |     +--ro description?           string
        |     +--ro start-date-time        yang:date-and-time
        |     +--ro stop-date-time?        yang:date-and-time
        +--rw dependencies
           +--rw dependency* [type id]
              +--rw type
              |       -> /subservices/subservice/type
              +--rw id                 leafref
              +--rw dependency-type?   identityref

The current version "assurance-graph-version" and date of last change "assurance-graph-last-change" are read only and must be maintained by the server. The version should be incremented and the date updated each time the graph structure is changed by addition or deletion of subservices, dependencies or modification of their configurable attributes. Such modifications correspond to a structural change in the graph. The current version and the date of last change are useful for a client to quickly check if there is a need to update the graph structure. A change in the health-score or symptoms associated to a service or subservice does not change the structure of the graph and thus has no effect on the version or date of last change.

The "subservice" list contains all the subservice instances currently configured on the server. A subservice declaration MUST provide:

  • A subservice type ("type"): reference to an identity that inherits from "subservice-idty", which is the base identity for any subservice type.
  • An id ("id"): string uniquely identifying the subservice among those with the same type,

The type and id uniquely identify a given subservice.

The "last-change" indicates when this particular subservice was modified for the last time.

The "label" is a human-readable description of the subservice.

The "under-maintenance" and "maintenance-contact" flags inhibit the emission of symptoms for that subservice and subservices that depend on them. See Section 3.7 of [I-D.ietf-opsawg-service-assurance-architecture] for a more detailed discussion.

The "parameter" choice is intended to be augmented in order to describe parameters that are specific to the current subservice type. This base module defines only the subservice type representing service instances. Service instances MUST be modeled as a particular type of subservice with two parameters, "service" and "instance-name". The "service" parameter is the name of the service defined in the network orchestrator, for instance "point-to-point-l2vpn". The "instance-name" parameter is the name assigned to the particular instance to be assured, for instance the name of the customer using that instance.

The "health-score" contains a value normally between 0 and 100 indicating how healthy the subservice is. The special value -1 can be used to specify that no value could be computed for that health-score, for instance if some metric needed for that computation could not be collected.

The "symptoms-history-start" is the cutoff date for reporting symptoms. Symptoms that were terminated before that date are not reported anymore in the model.

The status of each subservice contains a list of symptoms. Each symptom is specified by

  • an identifier "id" which MUST be globally unique,
  • a "health-score-weight" specifying the impact to the health score incurred by this symptom,
  • a "description" explaining what the symptom is,
  • a "start-date-time" indicating when the symptom became active and
  • a "stop-date-time" indicating when the symptom stopped being active, that field is not present if the symptom is still active.

While the unique id is sufficient as an unique key list, the start-date-time second key help sorting and retrieving relevant symptoms.

The "dependency" list contains the dependencies for the current subservice. Each of them is specified by a leafref to both "type" and "id" of the target dependencies. A dependency has a type indicated in the "dependency-type" field. Two types are specified in the model:

  • Impacting: such a dependency indicates an impact on the health of the dependent,
  • Informational: such a dependency might explain why the dependent has issues but does not impact its health.

To illustrate the difference between "impacting" and "informational", consider the interface subservice, representing a network interface. If the device to which the network interface belongs goes down, the network interface will transition to a "down" state as well. Therefore, the dependency of the interface subservice towards the device subservice is "impacting". On the other hand, a dependency towards the ecmp-load subservice, which checks that the load between ECMP remains stable throughout time, is only "informational". Indeed, services might be perfectly healthy even if the load distribution between ECMP changed. However, such an instability might be a relevant symptom for diagnosing the root cause of a problem.

The relation between the health score ("health-score") and the health-score-weight of the currently active symptoms is not explicitly defined in this document. The only requirement is that a health score that strictly smaller than 100 (the maximal value) must be explained by at least one symptom. A way to enforce that requirement is to first detect symptoms and then compute the health score based on the health-score-weight of the detected symptoms. As an example, such a computation could be to sum the health-score-weight of the active symptoms, subtract that value from 100 and change the value to 0 if negative. The relation between health-score and health-score-weight is left to the implementor (of an agent [I-D.ietf-opsawg-service-assurance-architecture]).

3.3. YANG Module

<CODE BEGINS> file "ietf-service-assurance@2022-04-07.yang"

module ietf-service-assurance {
  yang-version 1.1;
  namespace "urn:ietf:params:xml:ns:yang:ietf-service-assurance";
  prefix sain;

  import ietf-yang-types {
    prefix yang;
    reference
      "RFC 6991: Common YANG Data Types";
  }

  organization
    "IETF OPSAWG Working Group";
  contact
    "WG Web:   <https://datatracker.ietf.org/wg/opsawg/>
     WG List:  <mailto:opsawg@ietf.org>
     Author:   Benoit Claise  <mailto:benoit.claise@huawei.com>
     Author:   Jean Quilbeuf   <mailto:jean.quilbeu@huawei.com>";
  description
    "This module defines objects for assuring services based on their
     decomposition into so-called subservices, according to the SAIN
     (Service Assurance for Intent-based Networking) architecture.

     The subservices hierarchically organised by dependencies constitute
     an assurance graph. This module should be supported by an assurance
     agent, able to interact with the devices in order to produce a
     health status and symptoms for each subservice in the assurance
     graph.

     This module is intended for the following use cases:
     * Assurance graph configuration:
       - subservices: configure a set of subservices to assure, by
         specifying their types and parameters.
       - dependencies: configure the dependencies between the
         subservices, along with their type.
     * Assurance telemetry: export the health status of the subservices,
       along with the observed symptoms.

     Copyright (c) 2022 IETF Trust and the persons identified as
     authors of the code.  All rights reserved.

     Redistribution and use in source and binary forms, with or
     without modification, is permitted pursuant to, and subject
     to the license terms contained in, the Revised BSD License
     set forth in Section 4.c of the IETF Trust's Legal Provisions
     Relating to IETF Documents
     (https://trustee.ietf.org/license-info).
     This version of this YANG module is part of RFC XXXX; see the
     RFC itself for full legal notices.  ";

  revision 2022-06-23 {
    description
      "Initial version.";
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  identity subservice-idty {
    description
      "Base identity for subservice types.";
  }

  identity service-instance-idty {
    base subservice-idty;
    description
      "Identity representing a service instance.";
  }

  identity dependency-type {
    description
      "Base identity for representing dependency types.";
  }

  identity informational {
    base dependency-type;
    description
      "Indicates that symptoms of the dependency might be of interest
       for the dependent, but the status of the dependency should not
       have any impact on the dependent.";
  }

  identity impacting {
    base dependency-type;
    description
      "Indicates that the status of the dependency directly impacts the
       status of the dependent.";
  }

  grouping symptom {
    description
      "A grouping for the symptoms for a specific subservice.";
    leaf id {
      type string;
      description
        "A globally unique identifier for the symptom, to be generated
         by the SAIN agent that detected the symptom.";
    }
    leaf health-score-weight {
      type uint8 {
        range "0 .. 100";
      }
      description
        "The weight to the health score incurred by this symptom. The
         higher the value, the more of an impact this symptom has. If a
         subservice health score is not 100, there must be at least one
         symptom with a health score weight larger than 0.";
    }
    leaf description {
      type string;
      description
        "Description of the symptom, i.e., text describing what the
         symptom is, to be computer-consumable and be displayed on a
         human interface. It is not intended for random end users but
         for network/system/software engineers that use their local
         context to provide and interpret such information. Therefore,
         no mechanism for language tagging is needed.";
    }
    leaf start-date-time {
      type yang:date-and-time;
      description
        "Date and time at which the symptom was detected.";
    }
    leaf stop-date-time {
      type yang:date-and-time;
      description
        "Date and time at which the symptom stopped being detected.
         must after the start-date-time.";
    }
  }

  grouping subservice-dependency {
    description
      "Represents a dependency to another subservice.";
    leaf type {
      type leafref {
        path "/subservices/subservice/type";
      }
      description
        "The type of the subservice to refer to (e.g., device).";
    }
    leaf id {
      type leafref {
        path "/subservices/subservice[type=current()/../type]/id";
      }
      description
        "The identifier of the subservice to refer to.";
    }
    leaf dependency-type {
      type identityref {
        base dependency-type;
      }
      description
        "Represents the type of dependency (e.g., informational,
         impacting).";
    }
  }

  leaf assurance-graph-version {
    type yang:counter64;
    config false;
    mandatory true;
    description
      "The assurance graph version, which increases by 1 for each new
       version, that cause structural changes to the graph. Structural
       changes include addition or deletion of subservices and
       modification of a subservice parameters, dependencies or
       maintenance windows. Structural changes correspond to changes in
       the nodes that are config true.

       The counter wraps around when the maximum value is reached.";
  }
  leaf assurance-graph-last-change {
    type yang:date-and-time;
    config false;
    mandatory true;
    description
      "Date and time at which the assurance graph last changed after the
       changes (dependencies and/or maintenance windows parameters) are
       applied to the subservice(s). These date and time must be more
       recent or equal compared to the more recent value of any changed
       subservices last-change";
  }
  container subservices {
    description
      "Root container for the subservices.";
    list subservice {
      key "type id";
      description
        "List of configured subservices.";
      leaf type {
        type identityref {
          base subservice-idty;
        }
        description
          "Type of the subservice, for instance, device or interface.";
      }
      leaf id {
        type string;
        description
          "Identifier of the subservice instance. Must be unique among
           subservices of the same type.";
      }
      leaf last-change {
        type yang:date-and-time;
        config false;
        description
          "Date and time at which the structure for this
           subservice instance last changed, i.e., dependencies and/or
           maintenance windows parameters.";
      }
      leaf label {
        type string;
        config false;
        description
          "Label of the subservice, i.e., text describing what the
           subservice is to be displayed on a human interface.

           It is not intended for random end users but for
           network/system/software engineers that use their local
           context to provide and interpret such information.
           Therefore, no mechanism for language tagging is needed.";
      }
      leaf under-maintenance {
        type boolean;
        default "false";
        description
          "A flag indicating whether this particular subservice is
           under maintenance. Under this circumstance, the subservice
           symptoms and the symptoms of its dependencies in the
           assurance graph are not taken into account. Instead,
           the subservice should report a single symptom 'Under
           Maintenance'.

           The operator changing the under-maintenance value must set
           the maintenance-contact variable.

           When the subservice is not under maintenance any longer, the
           under-maintenance flag must return to its default value and
           the under-maintenance-owner variable deleted.";
      }
      leaf maintenance-contact {
        when "../under-maintenance = 'true'";
        type string;
        mandatory true;
        description
          "A string used to model an administratively assigned name of
           the resource that changed the under-maintenance value to
           'true'.

           It is suggested that this name contain one or more of the
           following: IP address, management station name,
           network manager's name, location, or phone number. In some
           cases the agent itself will be the owner of an entry. In
           these cases, this string shall be set to a string starting
           with 'monitor'.";
      }
      choice parameter {
        mandatory true;
        description
          "Specify the required parameters per subservice type. Each
           module augmenting this module with a new subservice type,
           that is a new identity based on subservice-idty should
           augment this choice as well, by adding a container
           available only if the current subservice type is
           the newly added identity.";
        container service-instance-parameter {
          when "derived-from-or-self(../type,
                'sain:service-instance-idty')";
          description
            "Specify the parameters of a service instance.";
          leaf service {
            type string;
            mandatory true;
            description
              "Name of the service.";
          }
          leaf instance-name {
            type string;
            mandatory true;
            description
              "Name of the instance for that service.";
          }
        }
        // Other modules can augment their own cases into here
      }
      leaf health-score {
        type union {
          type uint8 {
            range "0 .. 100";
          }
          type enumeration {
            enum missing {
              value -1;
              description
                "Explictly represent the fact that the health score is
                 missing. This could be used when metrics crucial to
                 establish the health score are not collected anymore.";
            }
          }
        }
        config false;
        description
          "Score value of the subservice health. A value of 100 means
           that subservice is healthy. A value of 0 means that the
           subservice is broken. A value between 0 and 100 means that
           the subservice is degraded.";
      }
      leaf symptoms-history-start {
        type yang:date-and-time;
        config false;
        description
          "Date and time at which the symptoms history starts for this
           subservice instance, either because the subservice instance
           started at that date and time or because the symptoms before
           that were removed due to a garbage collection process.";
      }
      container symptoms {
        config false;
        description
          "Symptoms for the subservice.";
        list symptom {
          key "start-date-time id";
          description
            "List of symptoms the subservice. While the start-date-time
             key is not necessary per se, this would get the entries
             sorted by start-date-time for easy consumption.";
          uses symptom;
        }
      }
      container dependencies {
        description
          "Indicates the set of dependencies of the current subservice,
           along with their types.";
        list dependency {
          key "type id";
          description
            "List of dependencies of the subservice.";
          uses subservice-dependency;
        }
      }
    }
  }
}

<CODE ENDS>

4. Subservice Augmentation: ietf-service-assurance-device YANG module

4.1. Tree View

The following tree diagram [RFC8340] provides an overview of the "ietf-service-assurance-device" module.

module: ietf-service-assurance-device

  augment /sain:subservices/sain:subservice/sain:parameter:
    +--rw parameters
       +--rw device    string

A complete tree view of the base module with all augmenting modules presented in this draft is available in Appendix B.3.

4.2. Concepts

As the number of subservices will grow over time, the YANG module is designed to be extensible. A new subservice type requires the precise specifications of its type and expected parameters. Let us illustrate the example of the new device subservice type. As the name implies, it monitors and reports the device health, along with some symptoms in case of degradation.

For our device subservice definition, the new identity "device-idty" is specified, as an inheritance from the base identity for subservices. This indicates to the assurance agent that we are now assuring the health of a device.

The typical parameter for the configuration of the device subservice is the name of the device that we want to assure. By augmenting the parameter choice from ietf-service-assurance YANG module for the case of the "device-idty" subservice type, this new parameter is specified.

4.3. YANG Module

<CODE BEGINS> file "ietf-service-assurance-device@2022-04-07.yang"

module ietf-service-assurance-device {
  yang-version 1.1;
  namespace
    "urn:ietf:params:xml:ns:yang:ietf-service-assurance-device";
  prefix sain-device;

  import ietf-service-assurance {
    prefix sain;
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  organization
    "IETF OPSAWG Working Group";
  contact
    "WG Web:   <https://datatracker.ietf.org/wg/opsawg/>
     WG List:  <mailto:opsawg@ietf.org>
     Author:   Benoit Claise  <mailto:benoit.claise@huawei.com>
     Author:   Jean Quilbeuf   <mailto:jean.quilbeuf@huawei.com>";
  description
    "This module augments the ietf-service-assurance module with support
     of the device subservice.

     Copyright (c) 2022 IETF Trust and the persons identified as
     authors of the code.  All rights reserved.

     Redistribution and use in source and binary forms, with or
     without modification, is permitted pursuant to, and subject
     to the license terms contained in, the Revised BSD License
     set forth in Section 4.c of the IETF Trust's Legal Provisions
     Relating to IETF Documents
     (https://trustee.ietf.org/license-info).
     This version of this YANG module is part of RFC XXXX; see the
     RFC itself for full legal notices.  ";

  revision 2022-06-23 {
    description
      "Initial revision.";
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  identity device-idty {
    base sain:subservice-idty;
    description
      "Identity of device subservice.";
  }

  augment "/sain:subservices/sain:subservice/sain:parameter" {
    when "derived-from-or-self(sain:type, 'device-idty')";
    description
      "Augments the parameter choice from ietf-service-assurance
       module with a case specific to the device subservice.";
    container parameters {
      description
        "Parameters for the device subservice type";
      leaf device {
        type string;
        mandatory true;
        description
          "Identifier of the device to monitor. The
           identifier (device id, hostname, management IP) depends
           on the context.";
      }
    }
  }
}

<CODE ENDS>

5. Subservice Augmentation: ietf-service-assurance-interface YANG module

5.1. Tree View

The following tree diagram [RFC8340] provides an overview of the ietf-service-assurance-interface data model.

module: ietf-service-assurance-interface

  augment /sain:subservices/sain:subservice/sain:parameter:
    +--rw parameters
       +--rw device       string
       +--rw interface    string

A complete tree view of the base module with all augmenting modules presented in this draft is available in Appendix B.3.

5.2. Concepts

For the interface subservice definition, the new interface-idty is specified, as an inheritance from the base identity for subservices. This indicates to the assurance agent that we are now assuring the health of an interface.

The typical parameters for the configuration of the interface subservice are the name of the device and, on that specific device, a specific interface. By augmenting the parameter choice from ietf-service-assurance YANG module for the case of the interface-idty subservice type, those two new parameters are specified.

5.3. YANG Module

<CODE BEGINS> file "ietf-service-assurance-interface@2022-04-07.yang"

module ietf-service-assurance-interface {
  yang-version 1.1;
  namespace
    "urn:ietf:params:xml:ns:yang:ietf-service-assurance-interface";
  prefix sain-interface;

  import ietf-service-assurance {
    prefix sain;
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  organization
    "IETF OPSAWG Working Group";
  contact
    "WG Web:   <https://datatracker.ietf.org/wg/opsawg/>
     WG List:  <mailto:opsawg@ietf.org>
     Author:   Benoit Claise  <mailto:benoit.claise@huawei.com>
     Author:   Jean Quilbeuf   <mailto:jean.quilbeuf@huawei.com>";
  description
    "This module extends the ietf-service-assurance module to add
     support for the interface subservice.

     Checks whether an interface is healthy.

     Copyright (c) 2022 IETF Trust and the persons identified as
     authors of the code.  All rights reserved.
     Redistribution and use in source and binary forms, with or
     without modification, is permitted pursuant to, and subject
     to the license terms contained in, the Revised BSD License
     set forth in Section 4.c of the IETF Trust's Legal Provisions
     Relating to IETF Documents
     (https://trustee.ietf.org/license-info).

     This version of this YANG module is part of RFC XXXX; see the
     RFC itself for full legal notices.  ";

  revision 2022-06-23 {
    description
      "Initial revision.";
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  identity interface-idty {
    base sain:subservice-idty;
    description
      "Checks whether an interface is healthy.";
  }

  augment "/sain:subservices/sain:subservice/sain:parameter" {
    when "derived-from-or-self(sain:type, 'interface-idty')";
    description
      "Augments the parameter choice from ietf-service-assurance
       module with a case specific to the interface subservice.";
    container parameters {
      description
        "Parameters for the interface subservice type.";
      leaf device {
        type string;
        mandatory true;
        description
          "Device supporting the interface.";
      }
      leaf interface {
        type string;
        mandatory true;
        description
          "Name of the interface.";
      }
    }
  }
}

<CODE ENDS>

6. Security Considerations

The YANG module specified in this document defines a schema for data that is designed to be accessed via network management protocols such as NETCONF [RFC6241] or RESTCONF [RFC8040]. The lowest NETCONF layer is the secure transport layer, and the mandatory-to-implement secure transport is Secure Shell (SSH) [RFC6242]. The lowest RESTCONF layer is HTTPS, and the mandatory-to-implement secure transport is TLS [RFC8446].

The Network Configuration Access Control Model (NACM) [RFC8341] provides the means to restrict access for particular NETCONF or RESTCONF users to a preconfigured subset of all available NETCONF or RESTCONF protocol operations and content.

There are a number of data nodes defined in this YANG module that are writable/ creatable/deletable (i.e., config true, which is the default). These data nodes may be considered sensitive or vulnerable in some network environments. Write operations (e.g., edit-config) to these data nodes without proper protection can have a negative effect on network operations. These are the subtrees and data nodes and their sensitivity/vulnerability:

7. IANA Considerations

7.1. The IETF XML Registry

This document registers two URIs in the IETF XML registry [RFC3688]. Following the format in [RFC3688], the following registrations are requested:

URI: urn:ietf:params:xml:ns:yang:ietf-service-assurance
Registrant Contact: The NETCONF WG of the IETF.
XML: N/A, the requested URI is an XML namespace.

URI: urn:ietf:params:xml:ns:yang:ietf-service-assurance-device
Registrant Contact: The NETCONF WG of the IETF.
XML: N/A, the requested URI is an XML namespace.

URI: urn:ietf:params:xml:ns:yang:ietf-service-assurance-interface
Registrant Contact: The NETCONF WG of the IETF.
XML: N/A, the requested URI is an XML namespace.

7.2. The YANG Module Names Registry

This document registers three YANG modules in the YANG Module Names registry [RFC7950]. Following the format in [RFC7950], the following registrations are requested:

name:       ietf-service-assurance
namespace:  urn:ietf:params:xml:ns:yang:ietf-service-assurance
prefix:     sain
reference:  RFC XXXX

name:       ietf-service-assurance-device
namespace:  urn:ietf:params:xml:ns:yang:ietf-service-assurance-device
prefix:     sain-device
reference:  RFC XXXX

name:       ietf-service-assurance-interface
namespace:  urn:ietf:params:xml:ns:yang:ietf-service-assurance-interface
prefix:     sain-interface
reference:  RFC XXXX

All these modules are not maintained by IANA.

8. References

8.1. Normative References

[I-D.ietf-opsawg-service-assurance-architecture]
Claise, B., Quilbeuf, J., Lopez, D. R., Voyer, D., and T. Arumugam, "Service Assurance for Intent-based Networking Architecture", Work in Progress, Internet-Draft, draft-ietf-opsawg-service-assurance-architecture-05, , <https://www.ietf.org/archive/id/draft-ietf-opsawg-service-assurance-architecture-05.txt>.
[RFC2119]
Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, DOI 10.17487/RFC2119, , <https://www.rfc-editor.org/info/rfc2119>.
[RFC3688]
Mealling, M., "The IETF XML Registry", BCP 81, RFC 3688, DOI 10.17487/RFC3688, , <https://www.rfc-editor.org/info/rfc3688>.
[RFC6241]
Enns, R., Ed., Bjorklund, M., Ed., Schoenwaelder, J., Ed., and A. Bierman, Ed., "Network Configuration Protocol (NETCONF)", RFC 6241, DOI 10.17487/RFC6241, , <https://www.rfc-editor.org/info/rfc6241>.
[RFC6242]
Wasserman, M., "Using the NETCONF Protocol over Secure Shell (SSH)", RFC 6242, DOI 10.17487/RFC6242, , <https://www.rfc-editor.org/info/rfc6242>.
[RFC7950]
Bjorklund, M., Ed., "The YANG 1.1 Data Modeling Language", RFC 7950, DOI 10.17487/RFC7950, , <https://www.rfc-editor.org/info/rfc7950>.
[RFC8040]
Bierman, A., Bjorklund, M., and K. Watsen, "RESTCONF Protocol", RFC 8040, DOI 10.17487/RFC8040, , <https://www.rfc-editor.org/info/rfc8040>.
[RFC8174]
Leiba, B., "Ambiguity of Uppercase vs Lowercase in RFC 2119 Key Words", BCP 14, RFC 8174, DOI 10.17487/RFC8174, , <https://www.rfc-editor.org/info/rfc8174>.
[RFC8341]
Bierman, A. and M. Bjorklund, "Network Configuration Access Control Model", STD 91, RFC 8341, DOI 10.17487/RFC8341, , <https://www.rfc-editor.org/info/rfc8341>.
[RFC8342]
Bjorklund, M., Schoenwaelder, J., Shafer, P., Watsen, K., and R. Wilton, "Network Management Datastore Architecture (NMDA)", RFC 8342, DOI 10.17487/RFC8342, , <https://www.rfc-editor.org/info/rfc8342>.
[RFC8446]
Rescorla, E., "The Transport Layer Security (TLS) Protocol Version 1.3", RFC 8446, DOI 10.17487/RFC8446, , <https://www.rfc-editor.org/info/rfc8446>.

8.2. Informative References

[RFC7895]
Bierman, A., Bjorklund, M., and K. Watsen, "YANG Module Library", RFC 7895, DOI 10.17487/RFC7895, , <https://www.rfc-editor.org/info/rfc7895>.
[RFC8340]
Bjorklund, M. and L. Berger, Ed., "YANG Tree Diagrams", BCP 215, RFC 8340, DOI 10.17487/RFC8340, , <https://www.rfc-editor.org/info/rfc8340>.

Appendix A. Vendor-specific Subservice Augmentation: example-service-assurance-device-acme YANG module

A.1. Tree View

The following tree diagram [RFC8340] provides an overview of the "example-service-assurance-device-acme" module.

module: example-service-assurance-device-acme

  augment /sain:subservices/sain:subservice/sain:parameter:
    +--rw parameters
       +--rw device                     string
       +--rw acme-specific-parameter    string

A complete tree view of the base module with all augmenting modules presented in this draft is available in Appendix B.3.

A.2. Concepts

Under some circumstances, vendor-specific subservice types might be required. As an example of this vendor-specific implementation, this section shows how to augment the "ietf-service-assurance-device" module to add custom support for the device subservice, specific to the ACME Corporation. The specific version adds a new parameter, named "acme-specific-parameter".

A.3. YANG Module

module example-service-assurance-device-acme {
  yang-version 1.1;
  namespace "urn:example:example-service-assurance-device-acme";
  prefix example-device-acme;

  import ietf-service-assurance {
    prefix sain;
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }
  import ietf-service-assurance-device {
    prefix sain-device;
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  organization
    "IETF OPSAWG Working Group";
  contact
    "WG Web:   <https://datatracker.ietf.org/wg/opsawg/>
     WG List:  <mailto:opsawg@ietf.org>
     Author:   Benoit Claise  <mailto:benoit.claise@huawei.com>
     Author:   Jean Quilbeuf   <mailto:jean.quilbeuf@huawei.com>";
  description
    "This module extends the ietf-service-assurance-device module to
     add specific support for devices of ACME Corporation.

     Copyright (c) 2022 IETF Trust and the persons identified as
     authors of the code.  All rights reserved.

     Redistribution and use in source and binary forms, with or
     without modification, is permitted pursuant to, and subject
     to the license terms contained in, the Revised BSD License
     set forth in Section 4.c of the IETF Trust's Legal Provisions
     Relating to IETF Documents
     (https://trustee.ietf.org/license-info).

     This version of this YANG module is part of RFC XXXX; see the
     RFC itself for full legal notices.  ";

  revision 2022-06-23 {
    description
      "Initial revision";
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  identity device-acme-idty {
    base sain-device:device-idty;
    description
      "Network Device is healthy.";
  }

  augment "/sain:subservices/sain:subservice/sain:parameter" {
    when "derived-from-or-self(sain:type, 'device-acme-idty')";
    description
      "Augments the parameter choice from ietf-service-assurance
       module with a case specific to the device-acme subservice.";
    container parameters {
      description
        "Parameters for the device-acme subservice type";
      leaf device {
        type string;
        mandatory true;
        description
          "The device to monitor.";
      }
      leaf acme-specific-parameter {
        type string;
        mandatory true;
        description
          "The ACME Corporation specific parameter.";
      }
    }
  }
}

Appendix B. Further Augmentations: IP Connectivity and IS-IS subservices

In this section, we provide two additional YANG modules to completely cover the example in Figure 2 from Section 3.1 of [I-D.ietf-opsawg-service-assurance-architecture]. These modules are presented as examples, some future work is needed to propose a more complete version.

B.1. IP Connectivity Tree View

That subservice represents the unicast connectivity between two IP addresses located on two different devices. Such a subservice could report symptoms such as "No route found". The following tree diagram [RFC8340] provides an overview of the "example-service-assurance-ip-connectivity" module.

module: example-service-assurance-ip-connectivity

  augment /sain:subservices/sain:subservice/sain:parameter:
    +--rw parameters
       +--rw device1     string
       +--rw address1    inet:ip-address
       +--rw device2     string
       +--rw address2    inet:ip-address

To specify the connectivity that we are interested in, we specify two IP addresses and two devices. The subservice assures that the connectivity between IP address 1 on device 1 and IP address 2 on device 2 is healthy.

B.2. IS-IS Tree View

The following tree diagram [RFC8340] provides an overview of the "example-service-assurance-is-is" module.

module: example-service-assurance-is-is

  augment /sain:subservices/sain:subservice/sain:parameter:
    +--rw parameters
       +--rw instance-name    string

The parameter of this subservice is the name of the IS-IS instance to assure.

B.3. Global Tree View

The following tree diagram [RFC8340] provides an overview of the "ietf-service-assurance", "ietf-service-assurance-device", "example-service-assurance-device-acme", "example-service-assurance-ip-connectivity" and "example-service-assurance-is-is" modules.

module: ietf-service-assurance
  +--ro assurance-graph-version        yang:counter64
  +--ro assurance-graph-last-change    yang:date-and-time
  +--rw subservices
     +--rw subservice* [type id]
        +--rw type                                        identityref
        +--rw id                                          string
        +--ro last-change?
        |       yang:date-and-time
        +--ro label?                                      string
        +--rw under-maintenance?                          boolean
        +--rw maintenance-contact                         string
        +--rw (parameter)
        |  +--:(service-instance-parameter)
        |  |  +--rw service-instance-parameter
        |  |     +--rw service          string
        |  |     +--rw instance-name    string
        |  +--:(example-ip-connectivity:parameters)
        |  |  +--rw example-ip-connectivity:parameters
        |  |     +--rw example-ip-connectivity:device1     string
        |  |     +--rw example-ip-connectivity:address1
        |  |     |       inet:ip-address
        |  |     +--rw example-ip-connectivity:device2     string
        |  |     +--rw example-ip-connectivity:address2
        |  |             inet:ip-address
        |  +--:(example-is-is:parameters)
        |  |  +--rw example-is-is:parameters
        |  |     +--rw example-is-is:instance-name    string
        |  +--:(sain-device:parameters)
        |  |  +--rw sain-device:parameters
        |  |     +--rw sain-device:device    string
        |  +--:(example-device-acme:parameters)
        |  |  +--rw example-device-acme:parameters
        |  |     +--rw example-device-acme:device
        |  |     |       string
        |  |     +--rw example-device-acme:acme-specific-parameter
        |  |             string
        |  +--:(sain-interface:parameters)
        |     +--rw sain-interface:parameters
        |        +--rw sain-interface:device       string
        |        +--rw sain-interface:interface    string
        +--ro health-score?                               union
        +--ro symptoms-history-start?
        |       yang:date-and-time
        +--ro symptoms
        |  +--ro symptom* [start-date-time id]
        |     +--ro id                     string
        |     +--ro health-score-weight?   uint8
        |     +--ro description?           string
        |     +--ro start-date-time        yang:date-and-time
        |     +--ro stop-date-time?        yang:date-and-time
        +--rw dependencies
           +--rw dependency* [type id]
              +--rw type
              |       -> /subservices/subservice/type
              +--rw id                 leafref
              +--rw dependency-type?   identityref

B.4. IP Connectivity YANG Module

module example-service-assurance-ip-connectivity {
  yang-version 1.1;
  namespace "urn:example:example-service-assurance-ip-connectivity";
  prefix example-ip-connectivity;

  import ietf-inet-types {
    prefix inet;
    reference
      "RFC 6991: Common YANG Data Types";
  }
  import ietf-service-assurance {
    prefix sain;
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  organization
    "IETF OPSAWG Working Group";
  contact
    "WG Web:   <https://datatracker.ietf.org/wg/opsawg/>
     WG List:  <mailto:opsawg@ietf.org>
     Author:   Benoit Claise  <mailto:benoit.claise@huawei.com>
     Author:   Jean Quilbeuf   <mailto:jean.quilbeuf@huawei.com>";
  description
    "This example module augments the ietf-service-assurance module to
     add support for the subservice ip-connectivity.

     Checks whether the ip connectivity between two ip addresses
     belonging to two network devices is healthy.

     Copyright (c) 2022 IETF Trust and the persons identified as
     authors of the code.  All rights reserved.
     Redistribution and use in source and binary forms, with or
     without modification, is permitted pursuant to, and subject
     to the license terms contained in, the Revised BSD License
     set forth in Section 4.c of the IETF Trust's Legal Provisions
     Relating to IETF Documents
     (https://trustee.ietf.org/license-info).

     This version of this YANG module is part of RFC XXXX; see the
     RFC itself for full legal notices.  ";

  revision 2022-06-23 {
    description
      "Initial version";
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  identity ip-connectivity-idty {
    base sain:subservice-idty;
    description
      "Checks connectivity between two IP addresses.";
  }

  augment "/sain:subservices/sain:subservice/sain:parameter" {
    when "derived-from-or-self(sain:type, 'ip-connectivity-idty')";
    description
      "Augments the parameter choice from ietf-service-assurance
       module with a case specific to the ip-connectivity
       subservice.";
    container parameters {
      description
        "Parameters for the ip-connectivity subservice type";
      leaf device1 {
        type string;
        mandatory true;
        description
          "Device at the first end of the connection.";
      }
      leaf address1 {
        type inet:ip-address;
        mandatory true;
        description
          "Address at the first end of the connection.";
      }
      leaf device2 {
        type string;
        mandatory true;
        description
          "Device at the second end of the connection.";
      }
      leaf address2 {
        type inet:ip-address;
        mandatory true;
        description
          "Address at the second end of the connection.";
      }
    }
  }
}

B.5. IS-IS YANG Module

module example-service-assurance-is-is {
  yang-version 1.1;
  namespace "urn:example:example-service-assurance-is-is";
  prefix example-is-is;

  import ietf-service-assurance {
    prefix sain;
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  organization
    "IETF OPSAWG Working Group";
  contact
    "WG Web:   <https://datatracker.ietf.org/wg/opsawg/>
     WG List:  <mailto:opsawg@ietf.org>
     Author:   Benoit Claise  <mailto:benoit.claise@huawei.com>
     Author:   Jean Quilbeuf  <mailto:jean.quilbeuf@huawei.com>";
  description
    "This example module augments the ietf-service-assurance module to
     add support for the subservice is-is.

     Checks whether an IS-IS instance is healthy.

     Copyright (c) 2022 IETF Trust and the persons identified as
     authors of the code.  All rights reserved.

     Redistribution and use in source and binary forms, with or
     without modification, is permitted pursuant to, and subject
     to the license terms contained in, the Revised BSD License
     set forth in Section 4.c of the IETF Trust's Legal Provisions
     Relating to IETF Documents
     (https://trustee.ietf.org/license-info).
     This version of this YANG module is part of RFC XXXX; see the
     RFC itself for full legal notices.  ";

  revision 2022-06-23 {
    description
      "Initial version";
    reference
      "RFC xxxx: YANG Modules for Service Assurance";
  }

  identity is-is-idty {
    base sain:subservice-idty;
    description
      "Health of IS-IS routing protocol.";
  }

  augment "/sain:subservices/sain:subservice/sain:parameter" {
    when "derived-from-or-self(sain:type, 'is-is-idty')";
    description
      "Augments the parameter choice from ietf-service-assurance
       module with a case specific to the is-is subservice.";
    container parameters {
      description
        "Parameters for the is-is subservice type.";
      leaf instance-name {
        type string;
        mandatory true;
        description
          "The instance to monitor.";
      }
    }
  }
}

Appendix C. Example of YANG instances

This section contains examples of YANG instances that conform to the YANG modules. The validity of these data instances has been checked using yangson. Yangson requires a YANG library [RFC7895] to define the complete model against which the data instance must be validated. We provide in Appendix D the JSON library file, named "ietf-service-assurance-library.json", that we used for validation.

We provide below the contents of the file "example_configuration_instance.json" which contains the configuration data that models the Figure 2 from Section 3.1 of [I-D.ietf-opsawg-service-assurance-architecture]. The instance can be validated with yangson by using the invocation "yangson -v example_configuration_instance.json ietf-service-assurance-library.json", assuming all the files (YANG and JSON) defined in this draft reside in the current folder.

{
  "ietf-service-assurance:subservices": {
    "subservice": [
      {
        "type": "service-instance-idty",
        "id": "simple-tunnel/example",
        "service-instance-parameter": {
          "service": "simple-tunnel",
          "instance-name": "example"
        },
        "dependencies": {
          "dependency": [
            {
              "type": "ietf-service-assurance-interface:interface-idty",
              "id": "interface/peer1/tunnel0",
              "dependency-type": "impacting"
            },
            {
              "type": "ietf-service-assurance-interface:interface-idty",
              "id": "interface/peer2/tunnel9",
              "dependency-type": "impacting"
            },
            {
              "type":
       "example-service-assurance-ip-connectivity:ip-connectivity-idty",
              "id": "connectivity/peer1/2001:db8::1/peer2/2001:db8::2",
              "dependency-type": "impacting"
            }
          ]
        }
      },
      {
        "type":
       "example-service-assurance-ip-connectivity:ip-connectivity-idty",
        "id": "connectivity/peer1/2001:db8::1/peer2/2001:db8::2",
        "example-service-assurance-ip-connectivity:parameters": {
          "device1": "Peer1",
          "address1": "2001:db8::1",
          "device2": "Peer2",
          "address2": "2001:db8::2"
        },
        "dependencies": {
          "dependency": [
            {
              "type": "ietf-service-assurance-interface:interface-idty",
              "id": "interface/peer1/physical0",
              "dependency-type": "impacting"
            },
            {
              "type": "ietf-service-assurance-interface:interface-idty",
              "id": "interface/peer2/physical5",
              "dependency-type": "impacting"
            },
            {
              "type": "example-service-assurance-is-is:is-is-idty",
              "id": "is-is/instance1",
              "dependency-type": "impacting"
            }
          ]
        }
      },
      {
        "type": "example-service-assurance-is-is:is-is-idty",
        "id": "is-is/instance1",
        "example-service-assurance-is-is:parameters": {
          "instance-name": "instance1"
        }
      },
      {
        "type": "ietf-service-assurance-interface:interface-idty",
        "id": "interface/peer1/tunnel0",
        "ietf-service-assurance-interface:parameters": {
          "device": "Peer1",
          "interface": "tunnel0"
        },
        "dependencies": {
          "dependency": [
            {
              "type": "ietf-service-assurance-interface:interface-idty",
              "id": "interface/peer1/physical0",
              "dependency-type": "impacting"
            }
          ]
        }
      },
      {
        "type": "ietf-service-assurance-interface:interface-idty",
        "id": "interface/peer1/physical0",
        "ietf-service-assurance-interface:parameters": {
          "device": "Peer1",
          "interface": "physical0"
        },
        "dependencies": {
          "dependency": [
            {
              "type": "ietf-service-assurance-device:device-idty",
              "id": "interface/peer1",
              "dependency-type": "impacting"
            }
          ]
        }
      },
      {
        "type": "ietf-service-assurance-device:device-idty",
        "id": "interface/peer1",
        "ietf-service-assurance-device:parameters": {
          "device": "Peer1"
        }
      },
      {
        "type": "ietf-service-assurance-interface:interface-idty",
        "id": "interface/peer2/tunnel9",
        "ietf-service-assurance-interface:parameters": {
          "device": "Peer2",
          "interface": "tunnel9"
        },
        "dependencies": {
          "dependency": [
            {
              "type": "ietf-service-assurance-interface:interface-idty",
              "id": "interface/peer2/physical5",
              "dependency-type": "impacting"
            }
          ]
        }
      },
      {
        "type": "ietf-service-assurance-interface:interface-idty",
        "id": "interface/peer2/physical5",
        "ietf-service-assurance-interface:parameters": {
          "device": "Peer2",
          "interface": "physical5"
        },
        "dependencies": {
          "dependency": [
            {
              "type": "ietf-service-assurance-device:device-idty",
              "id": "interface/peer2",
              "dependency-type": "impacting"
            }
          ]
        }
      },
      {
        "type": "ietf-service-assurance-device:device-idty",
        "id": "interface/peer2",
        "ietf-service-assurance-device:parameters": {
          "device": "Peer2"
        }
      }
    ]
  }
}


Appendix D. YANG Library for Service Assurance

This section provides the JSON encoding of the YANG library [RFC7895] listing all modules defined in this draft and their dependencies. This library can be used to validate data instances using yangson, as explained in the previous section.

{
  "ietf-yang-library:modules-state": {
    "module-set-id": "ietf-service-assurance@2022-04-07",
    "module": [
      {
        "name": "ietf-service-assurance",
        "namespace":
          "urn:ietf:params:xml:ns:yang:ietf-service-assurance",
        "revision": "2022-06-23",
        "conformance-type": "implement"
      },
      {
        "name": "ietf-service-assurance-device",
        "namespace":
          "urn:ietf:params:xml:ns:yang:ietf-service-assurance-device",
        "revision": "2022-06-23",
        "conformance-type": "implement"
      },
      {
        "name": "ietf-service-assurance-interface",
        "namespace":
         "urn:ietf:params:xml:ns:yang:ietf-service-assurance-interface",
        "revision": "2022-06-23",
        "conformance-type": "implement"
      },
      {
        "name": "example-service-assurance-device-acme",
        "namespace":
          "urn:example:example-service-assurance-device-acme",
        "revision": "2022-06-23",
        "conformance-type": "implement"
      },
      {
        "name": "example-service-assurance-is-is",
        "namespace": "urn:example:example-service-assurance-is-is",
        "revision": "2022-06-23",
        "conformance-type": "implement"
      },
      {
        "name": "example-service-assurance-ip-connectivity",
        "namespace":
          "urn:example:example-service-assurance-ip-connectivity",
        "revision": "2022-06-23",
        "conformance-type": "implement"
      },
      {
        "name": "ietf-yang-types",
        "namespace": "urn:ietf:params:xml:ns:yang:ietf-yang-types",
        "revision": "2021-04-14",
        "conformance-type": "import"
      },
      {
        "name": "ietf-inet-types",
        "namespace": "urn:ietf:params:xml:ns:yang:ietf-inet-types",
        "revision": "2021-02-22",
        "conformance-type": "import"
      }
    ]
  }
}

Appendix E. Changes between revisions

v05 - v06

v04 - v05

v03 - v04

v02 - v03

v01 - v02

v00 - v01

Acknowledgements

The authors would like to thank Jan Lindblad for his help during the design of these YANG modules. The authors would like to thank Stephane Litkowski, Charles Eckel, Mohamed Boucadair and Tom Petch for their reviews.

Authors' Addresses

Benoit Claise
Huawei
Jean Quilbeuf
Huawei
Paolo Lucente
NTT
Siriusdreef 70-72
2132 Hoofddorp
Netherlands
Paolo Fasano
TIM S.p.A
via G. Reiss Romoli, 274
10148 Torino
Italy
Thangam Arumugam
Cisco Systems, Inc.
Milpitas (California),
United States