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<rfc category="info" docName="draft-mm-wg-effect-encrypt-11" ipr="trust200902"
     updates="">
  <front>
    <title abbrev="Effect of Encryption">Effect of Pervasive
    Encryption on Operators</title>

    <author fullname="Kathleen Moriarty" initials="K." surname="Moriarty">
      <organization>Dell EMC</organization>

      <address>
        <postal>
          <street>176 South St</street>

          <city>Hopkinton</city>

          <region>MA</region>

          <code/>

          <country>USA</country>
        </postal>

        <phone>+1</phone>

        <facsimile/>

        <email>Kathleen.Moriarty@dell.com</email>

        <uri/>
      </address>
    </author>

    <author fullname="Al Morton" initials="A." surname="Morton">
      <organization>AT&amp;T Labs</organization>

      <address>
        <postal>
          <street>200 Laurel Avenue South</street>

          <city>Middletown,</city>

          <region>NJ</region>

          <code>07748</code>

          <country>USA</country>
        </postal>

        <phone>+1 732 420 1571</phone>

        <facsimile>+1 732 368 1192</facsimile>

        <email>acmorton@att.com</email>

        <uri>http://home.comcast.net/~acmacm/</uri>
      </address>
    </author>

    <date day="13" month="April" year="2017"/>

    <abstract>
      <t>Pervasive Monitoring (PM) attacks on the privacy of Internet users is of
      serious concern to both the user and operator community. RFC7258
      discussed the critical need to protect users' privacy when developing
      IETF specifications and also recognized making networks unmanageable to
      mitigate PM is not an acceptable outcome, an appropriate balance is
      needed. This document discusses current security and network management
      practices that may be impacted by the shift to increased use of
      encryption to help guide protocol development in support of manageable,
      secure networks.</t>
    </abstract>
  </front>

  <middle>
    <section title="Introduction">
      <t>In response to pervasive monitoring revelations and the IETF
      consensus that Pervasive Monitoring is an Attack <xref
      target="RFC7258"/>, efforts are underway to improve and increase encryption of
      Internet traffic. Pervasive Monitoring (PM) attacks on the privacy
      of Internet users is of serious concern to both the user and
      operator community. RFC7258 discussed the critical need to protect
      users' privacy when developing IETF specifications and also
      recognized making networks unmanageable to mitigate PM is not an
      acceptable outcome, an appropriate balance is needed. This document
      discusses current security and network management practices that
      may be impacted by the shift to increased use of encryption to help
      guide protocol development in support of manageable, secure networks.</t>

      <t>Traditional network management, planning, security operations,
      and performance optimization have been developed in an Internet
      where data traffic flows without encryption.  While this has provided
      information which aids operations and support troubleshooting at all
      layers, it has also made pervasive monitoring by unseen parties
      possible.  With broad support and increased awareness of the need to
      consider privacy in all aspects across the Internet, it is important
      to catalog existing standard functions around network management,
      security and troubleshooting that have depended upon the availability
      of open information to function.</t>
      
      <t>The important transformation to an Internet with pervasive
      encryption, while necessary and beneficial to the end user, will
      result in new challenges to adequately meet the goals of network
      management, planning, security operations, and performance optimization.
      This document describes existing practices and potential impact from
      pervasive encryption with the expectation that this will motivate the
      technical innovation and necessary changes.  Understanding of the
      goals of current practices and the potential impact is provided to
      encourage the cross-industry and cross-layer work needed to support
      the ongoing evolution towards a functional Internet with pervasive
      encryption.</t>
      
      <t>The IETF reiterates its view that pervasive monitoring is an attack
      and that the world is moving towards ubiquitous encryption [RFC7258].
      The document aims to help IETF participants understand the impact of 
      pervasive encryption, both opportunistic and strong end-to-end
      encryption, on operational practices. This will help inform future
      protocol development to ensure that operator impact is part of the
      conversation. This document does not endorse such current practices.
      It opens the door to conversation to develop new methods when possible
      to achieve the same goals (better performance and reliability for
      customers, or monitoring services that have been requested such as web
      content and DLP).  The document includes a sampling of contributions
      and does not attempt to describe every nuance as some sections cover
      technologies used that include a broad spectrum of devices and use
      cases.</t>
      
      <t>Adapting to an Internet with more and/or stronger session encryption
      likely results in alternate solutions being employed at the endpoint
      and working within the bounds provided by encrypted streams. Operators
      are often at the front line for user complaints on problems such as
      performance due to occasional network problems or events such as
      Distributed Denial of Service (DDoS) attacks and congestion.
      Operators are also concerned with both their need for privacy and the
      needs of privacy for their customers.  As such, the impact to
      operators is described to understand their challenges and determine if
      other measures appropriate for IETF protocols can be employed, e.g.
      increased logging capabilities. This shift in operational practices is
      considered an impact, which is important to understand when reading that
      term within this document.</t>

      <section title="Additional Background on Encryption Changes">
      <t>Session encryption helps to prevent both passive and
      active attacks on transport protocols; more on pervasive monitoring can
      be found in the Confidentiality in the Face of Pervasive Surveillance: A
      Threat Model and Problem Statement <xref target="RFC7624"/>. The
      Internet Architecture Board (IAB) released a statement advocating for
      increased use of encryption in November 2014. Views on acceptable
      encryption have also shifted and are documented in "Opportunistic
      Security" (OS) <xref target="RFC7435"/>, where cleartext sessions should
      be upgraded to unauthenticated session encryption, rather than no
      encryption. OS encourages upgrading from cleartext, but cannot require
      or guarantee such upgrades. Once OS is used, it allows for an evolution
      to authenticated encryption. These efforts are necessary to improve end
      user's expectation of privacy, making pervasive monitoring cost
      prohibitive. Active attacks are still possible on sessions where
      unauthenticated sessions are in use. The push for ubiquitous encryption
      via OS is specific to improving privacy for everyday users of the
      Internet.</t>

      <t>Although there is a push for OS, there is also work being done to
      improve implementation development and configuration flaws of TLS and
      DTLS sessions to prevent active attacks used to monitor or intercept
      session data. The (UTA) working group is in process of publishing
      documentation to improve the security of TLS and DTLS sessions. They
      have documented the known attack vectors in <xref target="RFC7457"/> and
      have documented Best Practices for TLS and DTLS in <xref
      target="RFC7525"/> and have other documents in the queue.</t>

      <t>Estimates for session encryption from spring 2015 approximate that
      about 30% of web sites have session encryption enabled, according to the
      Electronic Frontier Foundation <xref target="EFF"/>. Mozilla
      maintains statistics on TLS usage and as of March 2017, 54% of HTTP base
      page loads are encrypted. The statistic from Mozilla varies when filters
      are applied for platform and browser versions. Enterprise networks such
      as EMC, now Dell EMC, observed that about 78% of outbound employee
      traffic was encrypted in June 2014. Although the actual number of sites
      may only be around 30%, they include some of the most visited sites on
      the Internet for corporate users.</t>

      <t>In addition to encrypted web site access (HTTP over TLS), there are
      other well-deployed application level transport encryption efforts such
      as mail transfer agent (MTA)-to-MTA session encryption transport for
      email (SMTP over TLS) and gateway-to-gateway for instant messaging (XMPP
      over TLS). Although this does provide protection from transport layer
      attacks, the servers could be a point of vulnerability if user-to-user
      encryption is not provided for these messaging protocols. User-to-user
      content encryption schemes, such as S/MIME and PGP for email and
      encryption (e.g. Off-the-Record (OTR)) for Extensible Messaging and
      Presence Protocol (XMPP) are used by those interested to protect their
      data as it crosses intermediary servers, preventing the vulnerability
      described by providing an end-to-end solution. User-to-user schemes are
      under review and additional options will emerge to ease the
      configuration requirements, making this type of option more accessible
      to non-technical users interested in protecting their privacy.</t>

      <t>Increased use of encryption (either opportunistic or authenticated)
      will impact operations for security and network management, causing a
      shift in how these functions are performed. In some cases new methods to
      monitor and protect data will evolve, for other cases the capability may
      be eliminated. This draft includes a collection of current security and
      network management functions that may be impacted by this shift to
      increased use of encryption. This draft does not attempt to solve these
      problems, but rather document the current state to assist in the
      development of alternate options to achieve the intended purpose of the
      documented practices.</t>

      <t>In this document we consider several different forms of service
      providers, so we distinguish between them with adjectives. For example,
      network service providers (or network operators) provide IP-packet
      transport primarily, though they may bundle other services with packet
      transport. Alternatively, application service providers primarily offer
      systems that participate as an end-point in communications with the
      application user, and hosting service providers lease computing,
      storage, and communications systems in datacenters. In practice, many
      companies perform two or more service provider roles, but may be
      historically associated with one.</t>
      </section>
    </section>

    <section title="Network Service Provider Monitoring">
      <t>Network Service Providers (SP) are responding to encryption on the
      Internet, some helping to increase the use of encryption and others
      preventing its use. Network SPs for this definition include the backbone
      Internet Service providers as well as those providing infrastructure at
      scale for core Internet use (hosted infrastructure and services such as
      email).</t>

      <t>Following the Snowden revelations, application service providers
      responded by encrypting traffic between their data centers to prevent
      passive monitoring from taking place unbeknownst to them (Yahoo, Google,
      etc.). Large mail service providers also began to encrypt session
      transport to hosted mail services. This had an immediate impact to help
      protect the privacy of users' data, but created a problem for some
      network operators. They could no longer gain access to session streams
      resulting in actions by several to regain their operational practices
      that previously depended on cleartext data sessions.</t>

      <t>The EFF reported <xref target="EFF2014"/> several network service
      providers taking steps to prevent the use of SMTP over TLS by breaking
      STARTTLS (section 3.2 of <xref target="RFC7525"/>), essentially
      preventing the negotiation process resulting in fallback to the use of
      clear text. Some methods, used by service providers are impacted by the
      use of encryption where middle boxes were in use to perform functions
      that range from load balancing techniques to monitoring for attacks or
      enabling "lawful intercept", such that described in <xref
      target="ETSI101331"/> in the US. Only methods keeping with the goal of
      balancing network management and PM mitigation in 
      <xref target="RFC7258"/> should be considered in solution work resulting
      from this document.</t>

      <t>Network service providers use various monitoring techniques for
      security and operational purposes. The following subsections detail the
      purpose of each type of monitoring and what protocol fields are used to
      accomplish the task. The loss of access to these fields, has in some cases,
      prompted undesirable security practices in order to gain access to the
      fields in unencrypted data flows. Ideally, through discussions resulting
      from documenting these practices, new methods could be developed
      to accomplish network management goals without the ability to see session data.</t>

      <section title="Load Balancers">
        <t>A standalone load balancer is something one can take off the shelf,
        place in front of a pool of servers, and with an appropriate
        configuration, it will load balance the traffic. This is a typical
        setup that one thinks of when they think of load balancer middleboxes.
        Standalone load balancers can only rely on the plainly observable
        information in the packets they are forwarding and can only rely on
        the industry-accepted standards in interpreting the plainly observable
        information. Typically, this is a 5-tuple of the connection.</t>

        <t>An integrated load balancer is developed to be an integral part of
        the service provided by the server pool behind that load balancer.
        These load balancers can communicate state with their pool of servers
        to better route flows to the appropriate servers. They can rely on
        non-standard system-specific information and operational knowledge
        shared between the load balancer and its servers.</t>

        <t>Both standalone and integrated load balancers can be deployed in
        pools for redundancy and load sharing. For high availability, it is
        important that when packets belonging to a flow start to arrive at a
        different load balancer in the load balancer pool, the packets
        continue to be forwarded to the original server in the server pool.
        The importance of this requirement increases as the chances of such
        load balancer change event increases.</t>

        <t>With the proliferation of mobile connected devices, there is an
        acute need for connection-oriented protocols that maintain connections
        after a network migration by an endpoint.  This connection
        persistence provides an additional challenge for multi-homed
        anycast-based services typically employed by large content owners and
        Content Distribution Networks (CDNs). The challenge is that a
        migration to a different network in the middle of the connection
        greatly increases the chances of the packets routed to a different
        anycast pop due to the new network's different connectivity and
        Internet peering arrangements. The load balancer in the new pop,
        potentially thousands of miles away, will not have information about
        the new flow and would not be able to route it back to the original
        pop.</t>

        <t>To help with the endpoint network migration challenges, anycast
        service operations are likely to employ integrated load balancers
        that, in cooperation with their pool servers, are able to ensure that
        client-to-server packets contain some additional identification in
        plainly-observable parts of the packets (in addition to the 5-tuple).
        As noted in Section 2 of <xref target="RFC7258"/>, careful consideration
        in protocol design to mitigate PM is important, while ensuring
        manageability of the network.</t>

        <t>Some integrated load balancers utilize the ability to have
        additional plainly observable information even for today's protocols
        that are not network migration tolerant. This additional information
        bestows the advantage in additional availability and scalability to such
        load balancers. For example, BGP reconvergence can cause a flow to
        switch anycast pops even without a network change by any endpoint.
        Additionally, a system that is able to encode the identity of the pool
        server in plain text information available in each incoming packet is
        able to provide stateless load balancing. This ability confers great
        reliability and scalability advantages even if the flow remains in a
        single pop. Indeed, a stateless load balancing system is not required
        to keep state of each flow. Even more importantly, it is not required
        to continuously sync such state among the pool of load balancers.</t>

        <t>Current protocols, such as TCP, allow the development of stateless
        integrated load balancers by availing such load balancers of
        additional plain text information in client-to-server packets. (In
        case of TCP, such information can be encoded by having
        server-generated sequence numbers, mss values, lengths of the packet
        sent, etc.)</t>

        <t>In future Network Function Virtualization (NFV) architectures, load
        balancing functions are likely to be more prevalent (deployed at
        locations throughout operators' networks), so they would be handling
        traffic using encrypted tunnels whenever it is present.</t>
      </section>

      <section title="Traffic Surveys/Monitoring">
        <t>Internet traffic surveys are useful in many 
        pursuits, such as CAIDA data <xref target="CAIDA"/> and SP network
        design and optimization. Tracking the trends in Internet traffic
        growth, from earlier peer-to-peer communication to the extensive
        adoption of unicast video streaming applications, has required a view
        of traffic composition and reports with acceptable accuracy. As
        application designers and network operators both continue to seek
        optimizations, the role of traffic survey (e.g. passive monitoring)
        retains its importance.</t>

        <t>Passive monitoring makes inferences about observed traffic using
        the maximal information available, and is subject to inaccuracies
        stemming from incomplete sampling (of packets in a stream) or loss due
        to monitoring system overload. When encryption conceals more layers in
        each packet, reliance on pattern inferences and other heuristics
        grows, and accuracy suffers. For example, the traffic patterns between
        server and browser are dependent on browser supplier and version, even
        when the sessions use the same server application (e.g., web e-mail
        access). It remains to be seen whether more complex inferences can be
        mastered to produce the same monitoring accuracy.</t>
      </section>

      <section title="Monitoring Approaches Used by Middleboxes">
        <section title="Traffic Analysis Fingerprinting">
          <t>Fingerprinting is used in traffic analysis and monitoring to
          identify traffic streams that match certain patterns. This technique
          may be used with clear text or encrypted sessions. Some Distributed
          Denial of Service (DDoS) prevention techniques at the Network SP
          level rely on the ability to fingerprint traffic in order to
          mitigate the effect of this type of attack. Thus, fingerprinting may
          be an aspect of an attack or part of attack countermeasures.</t>

          <t>A common, early trigger for DDoS mitigation includes observing
          uncharacteristic traffic volumes or sources; congestion; or
          degradation of a given network or service. One approach to mitigate
          such an attack involves distinguishing attacker traffic from
          legitimate user traffic. The ability to examine layers and payloads
          above transport provides a new range of filtering opportunities at
          each layer in the clear. If fewer layers are in the clear, this
          means that there are reduced filtering opportunities available to
          mitigate attacks. However, fingerprinting is still possible.</t>

          <t>Passive monitoring of network traffic can lead to invasion of
          privacy by external actors at the endpoints of the monitored
          traffic. Encryption of traffic end-to-end is one method to obfuscate
          some of the potentially identifying information. Many DoS mitigation systems perform this manner of
          passive monitoring.</t>

          <t>For example, browser fingerprints are comprised of many
          characteristics, including User Agent, HTTP Accept headers, browser
          plug-in details, screen size and color details, system fonts and
          time zone. A monitoring system could easily identify a specific
          browser, and by correlating other information, identify a specific
          user.</t>
        </section>

        <section title="Deep Packet Inspection (DPI)">
          <t>Two applications of DPI are covered below, where DPI means
          inspection deeper than the 5-tuple for the purpose of this document.
          These applications include caching and differential treatment.</t>

          <section title="Caching">
            <t>The features and efficiency of some Internet services can be
            augmented through analysis of user flows and the applications they
            provide. For example, network caching of popular content at a
            location close to the requesting user can improve delivery
            efficiency (both in terms of lower request response times and
            reduced use of International Internet links when content is
            remotely located), and authorized parties use DPI in combination
            with content distribution networks to determine if they can
            intervene effectively. Web proxies are widely used <xref
            target="WebCache"/>, and caching is supported by the recent update
            of "Hypertext Transfer Protocol (HTTP/1.1): Caching" in <xref
            target="RFC7234"/>. Encryption of packet contents at a given
            protocol layer usually makes DPI processing of that layer and
            higher layers impossible. It should be noted that some content
            providers prevent caching to control content
            delivery through the use of encrypted end-to-end sessions. The
            business risk is a motivation outside of privacy and pervasive
            monitoring that are driving end-to-end encryption for these
            content providers.</t>
          </section>

          <section title="Using DPI as Input for Differential Treatment">
            <t>Data transfer capacity resources in cellular radio networks
            tend to be more constrained than in fixed networks. This is a
            result of variance in radio signal strength as a user moves around
            a cell, the rapid ingress and egress of connections as users
            hand-off between adjacent cells, and temporary congestion at a
            cell. Mobile networks alleviate this by queuing traffic according
            to its required bandwidth and acceptable latency: for example, a
            user is unlikely to notice a 20ms delay when receiving a simple
            Web page or email, or an instant message response, but will very
            likely notice a re-buffering pause in a video playback or a VoIP
            call de-jitter buffer. Ideally, the scheduler manages the queue so
            that each user has an acceptable experience as conditions vary,
            but knowledge of the traffic type has been used to make bearer
            assignments and set scheduler priority. Application and transport
            layer encryption make the traffic type estimation more complex and
            less accurate, and therefore it may not be effectual anymore to
            use this information as input for queue management. These effects
            and potential alternative solutions have been discussed at the
            <xref target="ACCORD">accord BoF</xref> at IETF95.</t>

            <t>DPI allows identification of applications based on payload
            signatures, in contrast to trusting well-known port numbers.
            Operators plan network infrastructure based on demographic shifts
            in application usage. Past shifts have included the growth of
            peer-to-peer file sharing during all hours of the day and more
            recently growth in streaming video at prime time, both of which
            have impacted network design.</t>

            <t>When called upon to diagnose customer complaints, the starting
            point may be a particular application that isn't working. Being
            able to identify that application's traffic using DPI is
            important; IP address filtering is not useful for applications
            using CDNs or cloud providers. After identifying the traffic, an
            operator may analyze the traffic characteristics and routing of
            the traffic. </t>
          </section>
        </section>
      </section>

      <section title="Connection to Proxy for Compression">
        <t>In contrast to DPI, various applications exist to provide data
        compression in order to conserve the life of the user's mobile data
        plan and optimize delivery over the mobile link. The compression proxy
        access can be built into a specific user level application, such as a
        browser, or it can be available to all applications using a system
        level application. The primary method is for the mobile application to
        connect to a centralized server as a proxy, with the data channel
        between the client application and the server using compression to
        minimize bandwidth utilization. The effectiveness of such systems
        depends on the server having access to unencrypted data flows. As the
        percentage of connections using encryption increases, these data
        compression services will be rendered less effective, or worse, they
        will adopt undesirable security practices in order to gain access to
        the unencrypted data flows.</t>
      </section>

      <section title="Content Filtering">
        <section title="Mobility Middlebox Content Filtering">
          <t>There are numerous motivations for service proividers to block
          content. See <xref target="RFC7754">RFC7754</xref> for a survey of
          internet filtering techniques and motivations, not specific to
          content filtering. For content filtering, a couple of use cases were
          contributed. Service Providers may, from time to time, be requested
          by law enforcement agencies to block access to particular sites such
          as online betting and gambling, or access to dating sites. Content
          Filtering may also happen at the endpoints or at the edge of
          enterprise networks. This section is intended to merely document
          this current practice by operators and the effects of encryption on
          the practice.</t>

          <t>Content filtering motivations vary and in the mobile network
          usually occurs in the core network. A proxy is installed which
          analyses the transport metadata of the content users are viewing and
          either filters content based on a blacklist of sites or based on the
          user's pre-defined profile (e.g. for age sensitive content).
          Although filtering can be done by many methods one common method
          occurs when a DNS lookup of a hostname in a URL which appears on a
          government or recognized block-list<xref target="RFC7858"> (</xref>
          aims to address this). The subsequent requests to that domain will
          be re-routed to a proxy which checks whether the full URL matches a
          blocked URL on the list, and will return a 404 if a match is found.
          All other requests should complete.</t>

          <t>See Section 7 for more information on "Encryption Impact on
          Mobility Network Optimizations and New Services".</t>
        </section>

        <section title="Parental Controls">
          <t>Another form of content filtering is called parental control,
          where some users are deliberately denied access to age-sensitive
          content as a feature to the service subscriber. Some sites involve a
          mixture of universal and age-sensitive content and filtering
          software. In these cases, more granular (application layer) metadata
          may be used to analyze and block traffic. Methods that accessed
          cleartext application-layer metadata no longer work when sessions
          are encrypted. This type of granular filtering could occur at the
          endpoint; however, the ability to efficiently provide this as a
          service without new efficient management solutions for end point
          solutions impacts providers.</t>
        </section>

        <section title="HTTP Redirection">
          <t>There are cases (beyond parental control) when a mobile network
          service provider redirects customer requests for content:</t>

          <t><list style="numbers">
              <t>The mobile network service provider is performing the
              accounting and billing for the content provider, and the
              customer has not (yet) purchased the requested content.</t>

              <t>Further content may not be allowed as the customer has
              reached their usage limit and needs to purchase additional data
              service.</t>
            </list>Currently, the mobile network service provider redirects
          the customer using HTTP redirect to a page which educates the
          customer on the reason for the blockage and provide steps to
          proceed. Once the HTTP header and content are encrypted, the mobile
          carrier loses the option to intercept the traffic and perform an
          HTTP redirect. With current solution options, this leaves only the
          option to block the customer's request and cause a bad customer
          experience until the blocking reason can be conveyed by some other
          means. The customer may need to call customer care to find out the
          reason, both an inconvenience to the customer and additional
          overhead to the mobile network service provider.  Collaboration
          with Applications and Real-time area is requested to assist in
          developing alternate solutions adapted for TLS 1.3 and future
          protocols that ensure session integrity.</t>
        </section>
      </section>

      <section title="Access and Policy Enforcement">
        <section title="Server load balancing">
          <t>Where network load balancers have been configured to route
          according to application-layer semantics, an encrypted payload is
          effectively invisible. This has resulted in practices of
          intercepting TLS in front of load balancers to regain that
          visibility, but at a cost to security and privacy.</t>
        </section>

        <section title="Network Access">
          <t>Approved access to a network is a prerequisite to requests for
          Internet traffic - hence network access, including any
          authentication and authorization, is not impacted by encryption.</t>

          <t>Cellular networks often sell tariffs that allow free-data access
          to certain sites, known as 'zero rating'. A session to visit such a
          site incurs no additional cost or data usage to the user. This
          feature may be impacted if encryption hides the details of the
          content domain from the network. This topic and related material are
          described further in the Section 7.</t>
        </section>

        <section title="Regulation and policy enforcement">
          <t>Mobile networks (and usually ISPs) operate under the regulations
          of their licensing government authority. These regulations include
          Lawful Intercept, adherence to Codes of Practice on content
          filtering, and application of court order filters.</t>

          <t>These functions are impacted by encryption, typically by allowing
          a less granular means of implementation. The enforcement of any Net
          Neutrality regulations is unlikely to be affected by content being
          encrypted. The IETF's Policy on Wiretapping can be found in <xref
          target="RFC2804"/>, which does not support wiretapping in
          standards.</t>
        </section>

        <section title="Application Layer Gateways">
          <t>The policy of some mobile network service providers to deploy
          Application Layer Gateways (ALG). Section 2.9 of <xref
          target="RFC2663"/> describes the role of ALG and their interaction
          with NAT and/or the application payload. ALG are deployed to provide
          connectivity across Network Address Translators (NAT), Firewalls,
          and/or Load Balancers for specific applications the mobile network
          providers choose to support. One example is a video application that
          uses the Real Time Session Protocol (RTSP) <xref target="RFC7826"/>
          primary stream as a means to identify related Real Time
          Protocol/Real Time Control Protocol (RTP/RTCP) <xref
          target="RFC3550"/> flows at set-up. The ALG relies on the 5-tuple
          flow information derived from RTSP to provision NAT or other middle
          boxes and provide connectivity. Implementations vary, and two
          examples follow:<list style="numbers">
              <t>Parse the content of the RTSP stream and identify the 5-tuple
              of the supporting streams as they are being negotiated.</t>

              <t>Intercept and modify the 5-tuple information of the
              supporting media streams as they are being negotiated on the
              RTSP stream, which is more intrusive to the media streams.</t>
            </list></t>

          <t/>
        </section>

        <section title="HTTP Header Insertion">
          <t>HTTP header insertion (see section 3.2.1 of <xref
          target="RFC7230"/>) has been a mechanism for the mobile carrier to
          provide &ldquo;allowed&rdquo; (Non-Customer Proprietary Network
          Information) subscriber information to third parties or other
          internal systems <xref target="Enrich"/>. Third parties can in turn
          provide customized service, or use it to bill the customer or
          allow/block selective content. This 'header-enrichment' method is
          also used within the mobile network service provider to pass
          information internally between sub-systems, thus keeping the
          internal systems loosely-coupled. With encryption, the mobile
          network service provider loses the capability to include any
          information in the header itself, but this is one motivation for
          encryption.</t>
        </section>
      </section>

      <section title="Network Monitoring for Performance Management and Troubleshooting">
        <t>Network operators are often the first ones called upon to
        investigate any application problems (e.g., "my HD video is choppy").
        By investigating packet loss (from sequence and acknowledgement
        numbers), round-trip-time (from TCP timestamp options or
        application-layer transactions, e.g., DNS or HTTP response time),
        receive-window size, packet corruption (from checksum verification),
        inefficient fragmentation, or application-layer problems, the operator
        can narrow the problem to a portion of the network, server overload,
        client or server misconfiguration, etc. Network operators may also be
        able to identify the presence of attack traffic as not conforming to
        the application the user claims to be using.</t>

        <t>One way of quickly excluding the network as the bottleneck during
        troubleshooting is to check whether the speed is limited by the
        endpoints. For example, the connection speed might instead be limited
        by suboptimal TCP options, the sender's congestion window, the sender
        temporarily running out of data to send, the sender waiting for the
        receiver to send another request, or the receiver closing the receive
        window.</t>

        <t>Packet captures and protocol-dissecting analyzers have been
        important tools. Automated monitoring has also been used to
        proactively identify poor network conditions, leading to maintenance
        and network upgrades before user experience declines. For example,
        findings of loss and jitter in VoIP traffic can be a predictor of
        future customer dissatisfaction, or increases in DNS response time can
        generally make interactive web browsing appear sluggish.</t>

        <t>When utilizing increased encryption, application server operators
        should expect to be called upon more frequently to diagnose problems,
        and should consider what tools they can put in the hands of their
        clients or network operators.</t>

        <t>Similar to DPI, the performance of some services can be more
        efficiently managed and repaired when information on user transactions
        is available to the service provider. It may be possible to continue
        such monitoring activities without clear text access to the
        application layers of interest, but inaccuracy will increase and
        efficiency of repair activities will decrease. For example, an
        application protocol error or failure would be opaque to network
        troubleshooters when transport encryption is applied, making root
        cause location more difficult and therefore increasing the
        time-to-repair. Repair time directly reduces the availability of the
        service, and availability is a key metric for Service Level Agreements
        and subscription rebates. Also, there may be more cases of user
        communication failures when the additional encryption processes are
        introduced, leading to more customer service contacts and (at the same
        time) less information available to network operations repair
        teams.</t>

        <t>It is important to note that the push for encryption by application
        providers has been motivated by the application of the described
        techniques. Some application providers have noted degraded performance
        and/or user experience when network-based optimization or enhancement
        of their traffic has occurred, and such cases may result in additional
        operator troubleshooting, as well.</t>

        <t>With the use of WebSockets <xref target="RFC6455"/>, many forms of
        communications (from isochronous/real-time to bulk/elastic file
        transfer) will take place over HTTP port 80 or port 443, so only the
        messages and higher-layer data will make application differentiation
        possible. If the monitoring systems sees only "HTTP port 443", it
        cannot distinguish application streams that would benefit from
        priority queueing from others that would not.</t>
      </section>
    </section>

    <section title="Encryption in Hosting SP Environments">
      <t>Hosted environments have had varied requirements in the past for
      encryption, with many businesses choosing to use these services
      primarily for data and applications that are not business or privacy
      sensitive. A shift prior to the revelations on surveillance/passive
      monitoring began where businesses were asking for hosted environments to
      provide higher levels of security so that additional applications and
      service could be hosted externally. Businesses understanding the threats
      of monitoring in hosted environments only increased that pressure to
      provide more secure access and session encryption to protect the
      management of hosted environments as well as for the data and
      applications.</t>

      <section title="Management Access Security">
        <t>Hosted environments may have multiple levels of management access,
        where some may be strictly for the Hosting SP (infrastructure that may
        be shared among customers) and some may be accessed by a specific
        customer for application management. In some cases, there are multiple
        levels of hosting service providers, further complicating the security
        of management infrastructure and the associated requirements.</t>

        <t>Hosting service provider management access is typically segregated
        from other traffic with a control channel and may or may not be
        encrypted depending upon the isolation characteristics of the
        management session. Customer access may be through a dedicated
        connection, but discussion for that connection method is
        out-of-scope.</t>

        <t>Application Service Providers may offer content-level monitoring
        options to detect intellectual property leakage, or other attacks. The
        use of session encryption will prevent Data Leakage Protection (DLP)
        used on the session streams from accessing content to search on
        keywords or phases to detect such leakage. DLP is often used to
        prevent the leakage of Personally Identifiable Information (PII) as
        well as financial account information, Personal Health Information
        (PHI), and Payment Card Information (PCI). If session encryption is
        terminated at a gateway prior to accessing these services, DLP on
        session data can still be performed. The decision of where to
        terminate encryption to hosted environments will be a risk decision
        made between the application service provider and customer
        organization according to their priorities. DLP can be performed at
        the server for the hosted application and on an end users system in an
        organization as alternate or additional monitoring points of content,
        however this is not frequently done in a service provider
        environment.</t>

        <t>Application service providers, by their very nature, control the
        application endpoint. As such, much of the information gleaned from
        sessions are still available on that endpoint. Additionally, a gap may
        exist in the logging and debugging capabilities of the applications
        that led to the use of accessing data in transport for some of the
        monitoring applications.</t>

        <t>Overlay networks (e.g. VXLAN, Geneve, etc.) may be used to indicate
        desired isolation, but this is not sufficient to prevent deliberate
        attacks that are aware of the use of the overlay network. It is
        possible to use an overlay header in combination with IPsec, but this
        adds the requirement for authentication infrastructure and may reduce
        packet transfer performance. Additional extension mechanisms to
        provide integrity and/or privacy protections are being investigated
        for overlay encapsulations. Section 7 of [RFC7348] describes some of
        the security issues possible when deploying VXLAN on Layer 2 networks.
        Rogue endpoints can join the multicast groups that carry broadcast
        traffic, for example.</t>

        <section title="Customer Access Monitoring">
          <t>Hosted applications that allow some level of customer management
          access may also require monitoring by the hosting service provider.
          Monitoring could include access control restrictions such
          as authentication, authorization, and accounting for filtering and
          firewall rules to ensure they are continuously met. Customer access
          may occur on multiple levels, including user-level and
          administrative access. The hosting service provider may need to
          monitor access either through session monitoring or log evaluation
          to ensure security service level agreements (SLA) for access
          management are met. The use of session encryption to access hosted
          environments limits access restrictions to the metadata described
          below. Monitoring and filtering may occur at an: <list
              style="hanging">
              <t hangText="2-tuple">IP-level with source and destination IP
              addresses alone, or</t>

              <t hangText="5-tuple">IP and protocol-level with source IP
              address, destination IP address, protocol number, source port
              number, and destination port number.</t>
            </list></t>

          <t>Session encryption at the application level, TLS for example,
          currently allows access to the 5-tuple. IP-level encryption, such as
          IPsec in tunnel mode prevents access to the original 5-tuple and may
          limit the ability to restrict traffic via filtering techniques. This
          shift may not impact all hosting service provider solutions as
          alternate controls may be used to authenticate sessions or access
          may require that clients access such services by first connecting to
          the organization before accessing the hosted application. Shifts in
          access may be required to maintain equivalent access control
          management. Logs may also be used for monitoring that access control
          restrictions are met, but would be limited to the data that could be
          observed due to encryption at the point of log generation. Log
          analysis is out of scope for this document.</t>
        </section>

        <section title="SP Content Monitoring of Applications">
          <t>The following observations apply to any IT organization that is
          responsible for delivering services, whether to third-parties, for
          example as a web based service, or to internal customers in an
          enterprise, e.g. a data processing system that forms a part of the
          enterprise&rsquo;s business.</t>

          <t>Organizations responsible for the operation of a data center have
          many processes which access the contents of IP packets (passive
          methods of measurement, as defined in <xref target="RFC7799"/>).
          These processes are typically for service assurance or security
          purposes as part of their data center operations.</t>

          <t>Examples include:</t>

          <t><list style="empty">
              <t>- Network Performance Monitoring/Application Performance
              Monitoring</t>

              <t>- Intrusion defense/prevention systems</t>

              <t>- Malware detection</t>

              <t>- Fraud Monitoring</t>

              <t>- Application DDOS protection</t>

              <t>- Cyber-attack investigation</t>

              <t>- Proof of regulatory compliance</t>
            </list>Many application service providers simply terminate
          sessions to/from the Internet at the edge of the data center in the
          form of SSL/TLS offload in the load balancer. Not only does this
          reduce the load on application servers, it simplifies the processes
          to enable monitoring of the session content.</t>

          <t>However, in some situations, encryption deeper in the data center
          may be necessary to protect personal information or in order to meet
          industry regulations, e.g. those set out by the Payment Card
          Industry (PCI). In such situations, various methods have been used
          to allow service assurance and security processes to access
          unencrypted data. These include SSL/TLS decryption in dedicated
          units, which then forward packets to SP-controlled tools, or by
          real-time or post-capture decryption in the tools themselves. The
          use of tools that perform SSL/TLS decryption are impacted by the
          increased use of encryption that prevents interception. Alternate
          methods to acheive the goals of these functions may be necessary and
          in some cases, the functions may no longer persist in a pervasively
          encrypted Internet.</t>

          <t>Data center operators may also maintain packet recordings in
          order to be able to investigate attacks, breach of internal
          processes, etc. In some industries, organizations may be legally
          required to maintain such information for compliance purposes.
          Investigations of this nature have used access to the unencrypted
          contents of the packet. Alternate methods to investigate attacks or
          breach of process will rely on endpoint information, such as logs.
          As noted previously, logs are often lacking in the information
          provided and is seen as a current gap hence the problem for those
          relying on session access.</t>
        </section>
      </section>

      <section title="Hosted Applications">
        <t>Organizations are increasingly using hosted applications rather
        than in house solutions that require maintenance of equipment and
        software. Examples include Enterprise Resource Planning (ERP)
        solutions, payroll service, time and attendance, travel and expense
        reporting among others. Organizations may require some level of
        management access to these hosted applications and will typically
        require session encryption or a dedicated channel for this
        activity.</t>

        <t>In other cases, hosted applications may be fully managed by a
        hosting service provider with service level agreement expectations for
        availability and performance as well as for security functions
        including malware detection. Due to the sensitive nature of these
        hosted environments, the use of encryption is already prevalent. Any
        impact may be similar to an enterprise with tools being used inside of
        the hosted environment to monitor traffic. Additional concerns were
        not reported in the call for contributions.</t>

        <section title="Monitoring Managed Applications">
          <t>Performance, availability, and other aspects of a SLA are often
          collected through passive monitoring. For example:<list
              style="symbols">
              <t>Availability: ability to establish connections with hosts to
              access applications, and discern the difference between network
              or host-related causes of unavailability.</t>

              <t>Performance: ability to complete transactions within a target
              response time, and discern the difference between network or
              host-related causes of excess response time.</t>
            </list></t>

          <t>Here, as with all passive monitoring, the accuracy of inferences
          are dependent on the cleartext information available, and encryption
          would tend to reduce the information and therefore, the accuracy of
          each inference. Passive measurement of some metrics will be
          impossible with encryption that prevents inferring packet
          correspondence across multiple observation points, such as for
          packet loss metrics.</t>

          <t>Until application logging is sufficient, the ability to make
          accurate inferences in an environment with increased encryption will
          remain a gap.</t>
        </section>

        <section title="Mail Service Providers">
          <t>Mail (application) service providers vary in what services they
          offer. Options may include a fully hosted solution where mail is
          stored external to an organization's environment on mail service
          provider equipment or the service offering may be limited to monitor
          incoming mail to remove SPAM [Section 5.1], malware [Section 5.6],
          and phishing attacks [Section 5.3] before mail is directed to the
          organization's equipment. In both of these cases, content of the
          messages and headers is monitored to detect SPAM, malware, phishing,
          and other messages that may be considered an attack.</t>

          <t>STARTTLS ought have zero effect on anti-SPAM efforts for SMTP
          traffic. Anti-SPAM services could easily be performed on an SMTP
          gateway, eliminating the need for TLS decryption services. The
          impact to Anti-SPAM service providers should be limited to a change
          in tools, where middle boxes were deployed to perform these
          functions.</t>

          <t>Many efforts are emerging to improve user-to-user encryption to
          protect end user's privacy. PGP may be a front runner, and there are
          other efforts ranging from proprietary to open source ones like
          "Dark Mail".</t>
        </section>
      </section>

      <section title="Data Storage">
        <t>Numerous service offerings exist that provide hosted storage
        solutions. This section describes the various offerings and details
        the monitoring for each type of service and how encryption may impact
        the operational and security monitoring performed.</t>

        <t>Trends in data storage encryption for hosted environments include a
        range of options. The following list is intentionally high-level to
        describe the types of encryption used in coordination with data
        storage that may be hosted remotely, meaning the storage is physically
        located in an external data center requiring transport over the
        Internet. Options for monitoring will vary with both approaches from
        what may be done today.</t>

        <section title="Host-level Encryption">
          <t>For higher security and/or privacy of data and applications,
          options that provide end-to-end encryption of the data from the
          users desktop or server to the storage platform may be preferred.
          With this description, host level encryption includes any solution
          that encrypts data at the object level, not transport level.
          Encryption of data may be performed with libraries on the system or
          at the application level, which includes file encryption services
          via a file manager. Host-level encryption is useful when data
          storage is hosted, or scenarios when storage location is determined
          based on capacity or based on a set of parameters to automate
          decisions. This could mean that large data sets accessed
          infrequently could be sent to an off-site storage platform at an
          external hosting service, data accessed frequently may be stored
          locally, or the decision could be based on the transaction type.
          Host-level encryption is grouped separately for the purpose of this
          document as data may be stored in multiple locations including 
          off-site remote storage platforms. If session encryption is used,
          the protocol is likely to be TLS.</t>

          <section title="Monitoring for Hosted Storage">
            <t>Monitoring of hosted storage solutions that
            use host-level (object) encryption is described in this
            subsection. Solutions might include backup services and external
            storage services, such as those that burst data that exceeds
            internal limits on occasion to external storage platforms operated
            by a third party.</t>

            <t>Monitoring of data flows to hosted storage solutions is
            performed for security and operational purposes. The security
            monitoring may be to detect anomalies in the data flows that could
            include changes to destination, the amount of data transferred, or
            alterations in the size and frequency of flows. Operational
            considerations include capacity and availability monitoring.</t>
          </section>
        </section>

        <section title="Disk Encryption, Data at Rest">
          <t>There are multiple ways to achieve full disk encryption for
          stored data. Encryption may be performed on data to be stored while
          in transit close to the storage media with solutions like Controller
          Based Encryption (CBE) or in the drive system with Self-Encrypting
          Drives (SED). Session encryption is typically coupled with
          encryption of these data at rest (DAR) solutions to also protect
          data in transit. Transport encryption is likely via TLS.</t>

          <section title="Monitoring Session Flows for DAR Solutions">
            <t>Monitoring for transport of data to storage
            platforms, where object level encryption is performed close to or
            on the storage platform are similar to those described in the
            section on Monitoring for Hosted Storage. The primary difference
            for these solutions is the possible exposure of sensitive
            information, which could include privacy related data, financial
            information, or intellectual property if session encryption via
            TLS is not deployed. Session encryption is typically used with
            these solutions, but that decision would be based on a risk
            assessment. There are use cases where DAR or disk-level encryption
            is required. Examples include preventing exposure of data if
            physical disks are stolen or lost.</t>
          </section>
        </section>

        <section title="Cross Data Center Replication Services">
          <t>Storage services also include data replication which may occur
          between data centers and may leverage Internet connections to tunnel
          traffic. The traffic may use iSCSI <xref target="RFC7143"/> or FC/IP
          <xref target="RFC7146"/> encapsulated in IPsec. Either transport or
          tunnel mode may be used for IPsec depending upon the termination
          points of the IPsec session, if it is from the storage platform
          itself or from a gateway device at the edge of the data center
          respectively.</t>

          <section title="Monitoring Of IPSec for Data Replication Services">
            <t>Monitoring for data replication services are described
            in this subsection.</t>

            <t>Monitoring of data flows between data centers may be performed
            for security and operational purposes and would typically
            concentrate more on operational aspects since these flows are
            essentially virtual private networks (VPN) between data centers.
            Operational considerations include capacity and availability
            monitoring. The security monitoring may be to detect anomalies in
            the data flows, similar to what was described in the "Monitoring
            for Hosted Storage Section".</t>
          </section>
        </section>
      </section>
    </section>

    <section title="Encryption for Enterprises">
      <t>Encryption of network traffic within the private enterprise is a
      growing trend, particularly in industries with audit and regulatory
      requirements. Some enterprise internal networks are almost completely
      TLS and/or IPsec encrypted.</t>

      <t>For each type of monitoring, different techniques and access to parts
      of the data stream are part of current practice. As we transition to an
      increased use of encryption, alternate methods of monitoring for
      operational purposes may be necessary to reduce the practice of breaking
      encryption and thus privacy of users (other policies may apply in some
      enterprise settings).</t>

      <section title="Monitoring Practices of the Enterprise">
        <t>Large corporate enterprises are the owners of the platforms, data,
        and network infrastructure that provide critical business services to
        their user communities. As such, these enterprises are responsible for
        all aspects of the performance, availability, security, and quality of
        experience for all user sessions. These responsibilities break down
        into three basic areas:<list style="numbers">
            <t>Security Monitoring and Control</t>

            <t>Application Performance Monitoring and Reporting</t>

            <t>Network Diagnostics and Troubleshooting</t>
          </list></t>

        <t>In each of the above areas, technical support teams utilize
        collection, monitoring, and diagnostic systems. Some organizations
        currently use attack methods such as replicated TLS server RSA private
        keys to decrypt passively monitored copies of encrypted TLS packet
        streams.</t>

        <t>For an enterprise to avoid costly application down time and deliver
        expected levels of performance, protection, and availability, some
        forms of traffic analysis sometimes including examination of packet
        payloads are currently used.</t>

        <section title="Security Monitoring in the Enterprise">
          <t>Enterprise users are subject to the policies of their
          organization and the jurisdictions in which the enterprise operates.
          As such, proxies may be in use to:<list style="numbers">
              <t>intercept outbound session traffic to monitor for
              intellectual property leakage (by users or more likely these
              days through malware and trojans),</t>

              <t>detect viruses/malware entering the network via email or web
              traffic,</t>

              <t>detect malware/Trojans in action, possibly connecting to
              remote hosts,</t>

              <t>detect attacks (Cross site scripting and other common web
              related attacks),</t>

              <t>track misuse and abuse by employees,</t>

              <t>restrict the types of protocols permitted to/from the entire
              corporate environment,</t>

              <t>detect and defend against Internet DDoS attacks, including
              both volumetric and layer 7 attacks.</t>
            </list>A significant portion of malware hides its activity within
          TLS or other encrypted protocols. This includes lateral movement,
          Command and Control, and Data Exfiltration. Detecting these
          functions are important to effective monitoring and mitigation of
          malicious traffic, not limited to malware.</t>

          <t>Security monitoring in the enterprise may also be performed at
          the endpoint with numerous current solutions that mitigate the same
          problems as some of the above mentioned solutions. Since the
          software agents operate on the device, they are able to monitor
          traffic before it is encrypted, monitor for behavior changes, and
          lock down devices to use only the expected set of applications.
          Session encryption does not affect these solutions. Some might argue
          that scaling is an issue in the enterprise, but some large
          enterprises have used these tools effectively.</t>
        </section>

        <section title="Application Performance Monitoring in the Enterprise">
          <t>There are two main goals of monitoring:</t>

          <t><list style="numbers">
              <t>Assess traffic volume on a per-application basis, for
              billing, capacity planning, optimization of geographical
              location for servers or proxies, and other goals.</t>

              <t>Assess performance in terms of application response time and
              user perceived response time.</t>
            </list>Network-based Application Performance Monitoring tracks
          application response time by user and by URL, which is the
          information that the application owners and the lines of business
          request. Content Delivery Networks (CDNs) add complexity in
          determining the ultimate endpoint destination. By their very nature,
          such information is obscured by CDNs and encrypted protocols --
          adding a new challenge for troubleshooting network and application
          problems. URL identification allows the application support team to
          do granular, code level troubleshooting at multiple tiers of an
          application.</t>

          <t>New methodologies to monitor user perceived response time and to
          separate network from server time are evolving. For example, the
          IPv6 Destination Option Header (DOH) implementation of Performance
          and Diagnostic Metrics (PDM) will provide this <xref
          target="I-D.ietf-ippm-6man-pdm-option"/>. Using PDM with IPSec
          Encapsulating Security Payload (ESP) Transport Mode requires
          placement of the PDM DOH within the ESP encrypted payload to avoid
          leaking timing and sequence number information that could be useful
          to an attacker. Use of PDM DOH also may introduce some security
          weaknesses, including a timing attack, as described in Section 7 of
          <xref target="I-D.ietf-ippm-6man-pdm-option"/>. For these and other
          reasons, <xref target="I-D.ietf-ippm-6man-pdm-option"/> requires
          that the PDM DOH option be explicitly turned on by administrative
          action in each host where this measurement feature will be used.</t>
        </section>

        <section title="Enterprise Network Diagnostics and Troubleshooting">
          <t>One primary key to network troubleshooting is the ability to
          follow a transaction through the various tiers of an application in
          order to isolate the fault domain. A variety of factors relating to
          the structure of the modern data center and the modern multi-tiered
          application have made it difficult to follow a transaction in
          network traces without the ability to examine some of the packet
          payload. Alternate methods, such as log analysis need improvement to
          fill this gap.</t>

          <section title="Address Sharing (NAT)">
            <t>Content Delivery Networks (CDNs) and NATs and Network Address
            and Port Translators (NAPT) obscure the ultimate endpoint
            designation (See <xref target="RFC6269"/> for types of address
            sharing and a list of issues). Troubleshooting a problem for a
            specific end user requires finding information such as the IP
            address and other identifying information so that their problem
            can be resolved in a timely manner.</t>

            <t>NAT is also frequently used by lower layers of the data center
            infrastructure. Firewalls, Load Balancers, Web Servers, App
            Servers, and Middleware servers all regularly NAT the source IP of
            packets. Combine this with the fact that users are often allocated
            randomly by load balancers to all these devices, the network
            troubleshooter is often left with very few options in today's
            environment due to poor logging implementations in applications.
            As such, network troubleshooting is used to trace packets at a
            particular layer, decrypt them, and look at the payload to find a
            user session.</t>

            <t>This kind of bulk packet capture and bulk decryption is
            frequently used when troubleshooting a large and complex
            application. Endpoints typically don't have the capacity to handle
            this level of network packet capture, so out-of-band networks of
            robust packet brokers and network sniffers that use techniques
            such as copies of TLS RSA private keys accomplish this task
            today.</t>

          </section>

          <section title="TCP Pipelining/Session Multiplexing">
            <t>TCP Pipelining/Session Multiplexing used mainly by middle boxes
            today allow for multiple end user sessions to share the same TCP
            connection. Today's network troubleshooter often relies upon
            session decryption to tell which packet belongs to which end user
            as the logs are currently inadequate for the analysis
            performed.</t>

            <t>With the advent of HTTP/2, session multiplexing will be used
            ubiquitously, both on the Internet and in the private data
            center.</t>
          </section>

          <section title="HTTP Service Calls">
            <t>When an application server makes an HTTP service call to back
            end services on behalf of a user session, it uses a completely
            different URL and a completely different TCP connection.
            Troubleshooting via network trace involves matching up the user
            request with the HTTP service call. Some organizations do this
            today by decrypting the TLS packet and inspecting the payload.
            Logging has not been adequate for their purposes.</t>
          </section>

          <section title="Application Layer Data">
            <t>Many applications use text formats such as XML to transport
            data or application level information. When transaction failures
            occur and the logs are inadequate to determine the cause, network
            and application teams work together, each having a different view
            of the transaction failure. Using this troubleshooting method, the
            network packet is correlated with the actual problem experienced
            by an application to find a root cause. The inability to access
            the payload prevents this method of troubleshooting.</t>
          </section>
        </section>
      </section>

      <section title="Techniques for Monitoring Internet Session Traffic">
        <t>Corporate networks commonly monitor outbound session traffic to
        detect or prevent attacks as well as to guarantee service level
        expectations. In some cases, alternate options are available when
        encryption is in use, but techniques like that of data leakage
        prevention tools at a proxy would not be possible if encrypted traffic
        can not be intercepted, encouraging alternate options such as
        performing these functions at the edge.</t>

        <t>DLP tools intercept traffic at the Internet gateway or proxy
        services with the ability to man-in-the-middle (MiTM) encrypted
        session traffic (HTTP/TLS). These tools may use key words important to
        the enterprise including business sensitive information such as trade
        secrets, financial data, personally identifiable information (PII), or
        personal health information (PHI). Various techniques are used to
        intercept HTTP/TLS sessions for DLP and other purposes, and are
        described in "Summarizing Known Attacks on TLS and DTLS" <xref
        target="RFC7457"/>. Note: many corporate policies allow access to
        personal financial and other sites for users without interception.</t>

        <t>Monitoring traffic patterns for anomalous behavior such as
        increased flows of traffic that could be bursty at odd times or flows
        to unusual destinations (small or large amounts of traffic) is common.
        This traffic may or may not be encrypted and various methods of
        encryption or just obfuscation may be used.</t>

        <t>Restrictions on traffic to approved sites: Web proxies are
        sometimes used to filter traffic, allowing only access to well-known
        sites found to be legitimate and free of malware on last check by a
        proxy service company. This type of restriction is usually not
        noticeable in a corporate setting as the typical corporate user does
        not access sites that are not well-known to these tools, but may be
        to those in research who are unable to access colleague's individual
        sites or new web sites
        that have not yet been screened. In situations where new sites are
        required for access, they can typically be added after notification by
        the user or proxy log alerts and review. Home mail account access may
        be blocked in corporate settings to prevent another vector for malware
        to enter as well as for intellectual property to leak out of the
        network. This method remains functional with increased use of
        encryption and may be more effective at preventing malware from
        entering the network. Web proxy solutions monitor and potentially
        restrict access based on the destination URL or the DNS name. A
        complete URL may be used in cases where access restrictions vary for
        content on a particular site or for the sites hosted on a particular
        server.</t>

        <t>Desktop DLP tools are used in some corporate environments as well.
        Since these tools reside on the desktop, they can intercept traffic
        before it is encrypted and may provide a continued method of
        monitoring intellectual property leakage from the desktop to the
        Internet or attached devices.</t>

        <t>DLP tools can also be deployed by Network Service providers, as
        they have the vantage point of monitoring all traffic paired with
        destinations off the enterprise network. This makes an effective
        solution for enterprises that allow "bring-your-own" devices when the
        traffic is not encrypted and devices that do not fit the desktop
        category, but are used on corporate networks nonetheless.</t>

        <t>Enterprises may wish to reduce the traffic on their Internet access
        facilities by monitoring requests for within-policy content and
        caching it. In this case, repeated requests for Internet content
        spawned by URLs in e-mail trade newsletters or other sources can be
        served within the enterprise network. Gradual deployment of end to end
        encryption would tend to reduce the cacheable content over time, owing
        to concealment of critical headers and payloads. Many forms of
        enterprise performance management and optimization based on monitoring
        (DPI) would suffer the same fate.</t>
      </section>
    </section>

    <section title="Security Monitoring for Specific Attack Types">
      <t>Effective incident response today requires collaboration at Internet
      scale. This section will only focus on efforts of collaboration at
      Internet scale that are dedicated to specific attack types. They may
      require new monitoring and detection techniques in an increasingly
      encrypted Internet. As mentioned previously, some service providers have
      been interfering with STARTTLS to prevent session encryption to be able
      to perform functions they are used to (injecting ads, monitoring, etc.).
      By detailing the current monitoring methods used for attack detection
      and response, this information can be used to devise new monitoring
      methods that will be effective in the changed Internet via collaboration
      and innovation.</t>

      <section title="Mail Abuse and SPAM ">
        <t>The largest operational effort to prevent mail abuse is through the
        Messaging, Malware, Mobile Anti-Abuse Working Group (M3AAWG)<xref
        target="M3AAWG"/>. Mail abuse is combated directly with mail
        administrators who can shut down or stop continued mail abuse
        originating from large scale providers that participate in using the
        Abuse Reporting Format (ARF) agents standardized in the IETF <xref
        target="RFC5965"/>, <xref target="RFC6430"/>, <xref
        target="RFC6590"/>, <xref target="RFC6591"/>, <xref
        target="RFC6650"/>, <xref target="RFC6651"/>, and <xref
        target="RFC6652"/>. The ARF agent directly reports abuse messages to
        the appropriate service provider who can take action to stop or
        mitigate the abuse. Since this technique uses the actual message, the
        use of SMTP over TLS between mail gateways will not affect its
        usefulness. As mentioned previously, SMTP over TLS only protects data
        while in transit and the messages may be exposed on mail servers or
        mail gateways if a user-to-user encryption method is not used. Current
        user-to-user message encryption methods on email (S/MIME and PGP) do
        not encrypt the email header information used by ARF and the service
        provider operators in their abuse mitigation efforts.</t>
      </section>

      <section title="Denial of Service">
        <t>Response to Denial of Service (DoS) attacks are typically
        coordinated by the SP community with a few key vendors who have tools
        to assist in the mitigation efforts. Traffic patterns are determined
        from each DoS attack to stop or rate limit the traffic flows with
        patterns unique to that DoS attack.</t>

        <t>Data types used in monitoring traffic for DDoS are described in the
        DDoS Open Threat Signaling <xref target="DOTS">(DOTS)</xref> working group documents in
        development.</t>

        <t>Data types used in DDoS attacks have been detailed in the IODEF
        Guidance draft <xref target="I-D.ietf-mile-iodef-guidance"/>, Appendix
        A.2, with the help of several members of the service provider
        community. The examples provided are intended to help identify the
        useful data in detecting and mitigating these attacks independent of
        the transport and protocol descriptions in the drafts.</t>
      </section>

      <section title="Phishing">
        <t>Investigations and response to phishing attacks follow well-known
        patterns, requiring access to specific fields in email headers as well
        as content from the body of the message. When reporting phishing
        attacks, the recipient has access to each field as well as the body to
        make content reporting possible, even when end-to-end encryption is
        used. The email header information is useful to identify the mail
        servers and accounts used to generate or relay the attack messages in
        order to take the appropriate actions. The content of the message
        often contains an embedded attack that may be in an infected file or
        may be a link that results in the download of malware to the users
        system.</t>

        <t>Administrators often find it helpful to use header information to
        track down similar message in their mail queue or users inboxes to
        prevent further infection. Combinations of To:, From:, Subject:,
        Received: from header information might be used for this purpose.
        Administrators may also search for document attachments of the same
        name, size, or containing a file with a matching hash to a known
        phishing attack. Administrators might also add URLs contained in
        messages to block lists locally or this may also be done by browser
        vendors through larger scales efforts like that of the Anti-Phishing
        Working Group (APWG). See the Coordinating Attack Response at
        Internet Scale (CARIS) workshop Report <xref target="RFC8073"/> for 
        addiiotnal information and pointers to the APWG's efforts on anti-
        phishing.</t>

        <t>A full list of the fields used in phishing attack incident response
        can be found in RFC5901. Future plans to increase privacy protections
        may limit some of these capabilities if some email header fields are
        encrypted, such as To:, From:, and Subject: header fields. This does
        not mean that those fields should not be encrypted, only that we
        should be aware of how they are currently used. </t>

        <t>Some products protect users from phishing by maintaining lists of
        known phishing domains (such as misspelled bank names) and blocking
        access. This can be done by observing DNS, clear-text HTTP, or SNI in
        TLS, in addition to analyzing email. Alternate options to detect and
        prevent phishing attacks may be needed. More recent examples of data
        exchanged in spear phishing attacks has been detailed in the IODEF
        Guidance draft <xref target="I-D.ietf-mile-iodef-guidance"/>, Appendix
        A.3.</t>
      </section>

      <section title="Botnets">
        <t>Botnet detection and mitigation is complex and may involve hundreds
        or thousands of hosts with numerous Command and Control (C&amp;C)
        servers. The techniques and data used to monitor and detect each may
        vary. Connections to C&amp;C servers are typically encrypted,
        therefore a move to an increasingly encrypted Internet may not affect
        the detection and sharing methods used.</t>
      </section>

      <section title="Malware">
        <t>Malware monitoring and detection techniques vary. As mentioned in
        the enterprise section, malware monitoring may occur at gateways to
        the organization analyzing email and web traffic. These services can
        also be provided by service providers, changing the scale and location
        of this type of monitoring. Additionally, incident responders may
        identify attributes unique to types of malware to help track down
        instances by their communication patterns on the Internet or by
        alterations to hosts and servers.</t>

        <t>Data types used in malware investigations have been summarized in
        an example of the IODEF Guidance draft <xref
        target="I-D.ietf-mile-iodef-guidance"/>, Appendix A.1.</t>
      </section>

      <section title="Spoofed Source IP Address Protection ">
        <t>The IETF has reacted to spoofed source IP address-based attacks,
        recommending the use of network ingress filtering <xref
        target="RFC2827"/> and the unicast Reverse Path Forwarding (uRPF)
        mechanism <xref target="RFC2504"/>. But uRPF suffers from limitations
        regarding its granularity: a malicious node can still use a spoofed IP
        address included inside the prefix assigned to its link. The Source
        Address Validation Improvements (SAVI) mechanisms try to solve this
        issue. Basically, a SAVI mechanism is based on the monitoring of a
        specific address assignment/management protocol (e.g., SLAAC <xref
        target="RFC4862"/>, SEND <xref target="RFC3971"/>, DHCPv4/v6 <xref
        target="RFC2131"/><xref target="RFC3315"/>) and, according to this
        monitoring, set-up a filtering policy allowing only the IP flows with
        a correct source IP address (i.e., any packet with a source IP
        address, from a node not owning it, is dropped). The encryption of
        parts of the address assignment/management protocols, critical for
        SAVI mechanisms, can result in a dysfunction of the SAVI
        mechanisms.</t>
      </section>

      <section title="Further work">
        <t>Although incident response work will continue, new methods to
        prevent system compromise through security automation and continuous
        monitoring <xref target="SACM"/> may provide alternate approaches
        where system security is maintained as a preventative measure.</t>
      </section>
    </section>

    <section title="Application-based Flow Information Visible to a Network">
      <t>This section describes specific techniques used in monitoring
      applications that may apply to various network types.</t>

      <section title="TLS Server Name Indication">
        <t>When initiating the TLS handshake, the Client may provide an
        extension field (server_name) which indicates the server to which it
        is attempting a secure connection. TLS SNI was standardized in 2003 to
        enable servers to present the "correct TLS certificate" to clients in
        a deployment of multiple virtual servers hosted by the same server
        infrastructure and IP-address. Although this is an optional extension,
        it is today supported by all modern browsers, web servers and
        developer libraries. <xref target="Nygren">Akamai</xref> reports that
        many of their customer see client TLS SNI usage over 99%. 
        It should be noted that HTTP/2 introduces the
        Alt-SVC method for upgrading the connection from HTTP/1 to either
        unencrypted or encrypted HTTP/2. If the initial HTTP/1 request is
        unencrypted, the destination alternate service name can be identified
        before the communication is potentially upgraded to encrypted HTTP/2
        transport. HTTP/2 requires the TLS implementation to support the
        Server Name Indication (SNI) extension (see section 9.2 of <xref
        target="RFC7540"/>).</t>

        <t>This information is only visible if the client is populating the
        Server Name Indication extension. This need not be done, but may be
        done as per TLS standard and as stated above this has been implemented
        by all major browsers. Therefore, even if existing network filters
        look out for seeing a Server Name Indication extension, they may not
        find one. The per-domain nature of SNI may not reveal the specific
        service or media type being accessed, especially where the domain is
        of a provider offering a range of email, video, Web pages etc. For
        example, certain blog or social network feeds may be deemed 'adult
        content', but the Server Name Indication will only indicate the server
        domain rather than a URL path.</t>
      </section>

      <section title="Application Layer Protocol Negotiation (ALPN)">
        <t>ALPN is a TLS extension which may be used to indicate the
        application protocol within the TLS session. This is likely to be of
        more value to the network where it indicates a protocol dedicated to a
        particular traffic type (such as video streaming) rather than a
        multi-use protocol. ALPN is used as part of HTTP/2 'h2', but will not
        indicate the traffic types which may make up streams within an HTTP/2
        multiplex.  ALPN will be encrypted in TLS 1.3.</t>
      </section>

      <section title="Content Length, BitRate and Pacing">
        <t>The content length of encrypted traffic is effectively the same as
        the cleartext. Although block ciphers utilise padding this makes a
        negligible difference. Bitrate and pacing are generally application
        specific, and do not change much when the content is encrypted.
        Multiplexed formats (such as HTTP/2 and QUIC) may however incorporate
        several application streams over one connection, which makes the
        bitrate/pacing no longer application-specific.</t>
      </section>
    </section>

    <section title="Impact on Mobility Network Optimizations and New Services"
             toc="default">
      <t>This section considers the effects of transport level encryption on
      existing forms of mobile network optimization techniques, as well as
      potential new services. The material in this section assumes
      familiarity with mobile network concepts, specifications, and
      architectures. Readers who need additional background should start with
      the 3GPP's web pages on various topics of interest<xref
      target="Web3GPP"/>, especially the article on LTE. 3GPP provides a
      mapping between their expanding technologies and the different series of
      technical specifications <xref target="Map3GPP"/>. 3GPP also has a
      canonical specification of their vocabulary, definitions, and acronyms
      <xref target="Vocab"/>, as does the RFC Editor for abbreviations <xref
      target="RFCEdit"/>.</t>

      <section title="Effect of Encypted ACKs">
        <t>The stream of TCP ACKs that flow from a receiver of a byte stream
        using TCP for reliability, flow-control, and NAT/firewall transversal
        is called an ACK stream. The ACKs contain segment numbers that confirm
        successful transmission and their RTT, or indicate packet loss
        (duplicate ACKs). If this view of progress of stream transfer is lost,
        then the mobile network has greatly reduced ability to monitor
        transport layer performance. When the ACK stream is encrypted, it
        prevents the following mobile network functions from operating:<list
            style="letters">
            <t>Measurement of Network Segment (Sector, eNodeB (eNB) etc.)
            characterization KPIs (Retransmissions, packet drops, Sector
            Utilization Level etc.), estimation of User/Service KQIs at
            network edges for circuit emulation (CEM), and mitigation methods.
            The active services per user and per sector are not visible to a
            server that only services Internet Access Point Names (APN), and
            thus could not perform mitigation functions based on network
            segment view.</t>

            <t>Retransmissions by performance-enhancing proxies (see section
            2.1.1 of <xref target="RFC3135"/> and section 3.5 of 
            <xref target="I-D.dolson-plus-middlebox-benefits"/>)at network edges that
            improve live transmission over long delay, capacity-varying
            networks.</t>

            <t>Content replication near the network edge (for example live
            video, DRM protected content) to maximize QOE. Replicating every
            stream through the transit network increases backhaul cost for
            live TV. There are alternate approaches such as blind caches <xref
            target="I-D.thomson-http-bc"/> being explored to allow caching of
            encrypted content.</t>

            <t>Ability to deploy SP-operated proxies that reduce control
            round-trip time (RTT) between the TCP transmitter and receiver.
            The RTT determines how quickly a user&rsquo;s attempt to cancel a
            video is recognized (how quickly the traffic is stopped, thus
            keeping un-wanted video packets from entering the radio scheduler
            queue).</t>

            <t>Performance-enhancing proxy with low RTT determines the
            responsiveness of TCP flow control, and enables faster adaptation
            in a delay &amp; capacity varying network due to user mobility.
            Low RTT permits use of a smaller send window, which makes the flow
            control loop more responsive to changing mobile network
            conditions.</t>
          </list></t>

        <t/>
      </section>

      <section title="Effect of Encrypted Transport Headers">
        <t>When the Transport Header is encrypted, it prevents the following
        mobile network features from operating:<list style="letters">
            <t>Application-type-aware network edge (middlebox) that could
            control pacing, limit simultaneous HD videos, prioritize active
            videos against new videos, etc.</t>

            <t>For Self Organizing Networks (3GPP SON) &ndash; intelligent SON
            workflows such as content-ware MLB (Mobility Load Balancing)</t>

            <t>For User Plane Congestion Management (3GPP UPCON) &ndash;
            ability to understand content and manage network during
            congestion. Mitigating techniques such as deferred download,
            off-peak acceleration, and outbound roamers.</t>

            <t>Reduces the benefits IP/DSCP-based transit network delivery
            optimizations; since the multiple applications are multiplexed
            within the same 5-tuple transport connection; a reasonable
            assumption is that the DSCP markings would be withheld from the
            outer IP header to further obscure which packets belong to each
            application flow. </t>

            <t>Advance notification for dense data usages &ndash; If the
            application types are visible, transit network element could warn
            (ahead of usage) that the requested service consumes user plan
            limits, and transmission could be terminated. Without such
            visibility the network might have to continue the operation and
            stop the operation after the limit, because partially loaded
            content wastes resources and may not be usable by the client thus
            increasing customer complaints. Content publisher will not know
            user-service plans, and Network Edge would not know data transfer
            lengths before large object is requested.</t>
          </list></t>

        <t/>
      </section>

      <section title="Effect of Encryption on New or Emerging Services">
        <t>This section describes some new/emerging mobile services and how
        they might be affected with transport encryption:<list style="numbers">
            <t>Content/Application based Prioritization of Over-the-Top (OTT)
            services &ndash; each application-type or service has different
            delay/loss/throughput expectations, and each type of stream will
            be unknown to an edge device if encrypted; this impedes
            dynamic-QoS adaptation.</t>

            <t>Rich Communication Services (3GPP-RCS) using different Quality
            Class Indicators (QCIs in LTE) &ndash; Operators offer different
            QoS classes for value-added services. The QCI type is visible in
            RAN control plane and invisible in user plane, thus the QCI cannot
            be set properly when the application -type is unknown.</t>

            <t>Enhanced Multimedia Broadcast/Multicast Services (3GPP eMBMS)
            &ndash; trusted edge proxies facilitate delivering same stream to
            different users, using either unicast or multicast depending on
            channel conditions to the user.</t>
          </list></t>

        <t/>
      </section>

      <section title="Effect of Encryption on Mobile Network Evolution">
        <t>The transport header encryption prevents trusted transit proxies.
        It may be that the benefits of such proxies could be achieved by end
        to end client &amp; server optimizations and distribution using CDNs,
        plus the ability to continue connections across different access
        technologies (across dynamic user IP addresses). The following aspects
        need to be considered in this approach:<list style="numbers">
            <t>In a wireless mobile network, the delay and channel capacity
            per user and sector varies due to coverage, contention, user
            mobility, and scheduling balances fairness, capacity and service
            QoE. If most users are at the cell edge, the controller cannot use
            more complex QAM, thus reducing total cell capacity; similarly if
            a UMTS edge is serving some number of CS-Voice Calls, the
            remaining capacity for packet services is reduced.</t>

            <t>Roamers: Mobile wireless networks service in-bound roamers
            (Users of Operator A in a foreign operator Network B) by
            backhauling their traffic though Operator B&rsquo;s network to
            Operator A&rsquo;s Network and then serving through the P-Gateway
            (PGW), General GPRS Support Node (GGSN), Content Distribution
            Network (CDN) etc., of Operator A (User&rsquo;s Home Operator).
            Increasing window sizes to compensate for the path RTT will have
            the limitations outlined earlier for TCP. The outbound roamer
            scenario has a similar TCP performance impact.</t>

            <t>Issues in deploying CDNs in RAN: Decreasing Client-Server
            control loop requires deploying CDNs/Cloud functions that
            terminate encryption closer to the edge. In Cellular RAN, the user
            IP traffic is encapsulated into General Packet Radio Service
            (GPRS) Tunneling Protocol-User Plane (GTP-U in UMTS and LTE)
            tunnels to handle user mobility; the tunnels terminate in
            APN/GGSN/PGW that are in central locations.
            One user's traffic may flow through one or more APN&rsquo;s (for
            example Internet APN, Roaming APN for Operator X, Video-Service
            APN, OnDeckAPN etc.). The scope of operator private IP addresses
            may be limited to specific APN. Since CDNs generally operate on
            user IP flows, deploying them would require enhancing them with
            tunnel translation, etc., tunnel management functions.</t>

            <t>While CDNs that de-encrypt flows or split-connection proxy
            (similar to split-tcp) could be deployed closer to the edges to
            reduce control loop RTT, with transport header encryption, such
            CDNs perform optimization functions only for partner client flows;
            thus content from some Small-Medium Businesses (SMBs) would not get
            such CDN benefits.</t>
          </list></t>

        <t/>
      </section>
    </section>



    <section title="Response to Increased Encryption and Looking Forward ">
      <t>In the best case scenario, engineers and other innovators would work
      to solve the problems at hand in new ways rather than prevent the use of
      encryption. As stated in <xref target="RFC7258"/>, "an appropriate
      balance (between network management and PM mitigations) will emerge over
      time as real instances of this tension are considered."</t>

      <t>There has already been documented cases of service providers
      preventing STARTTLS <xref target="NoEncrypt"/> to prevent session
      encryption negotiation on some session to inject a super cookie.</t>

      <t>It is well known that national surveillance programs monitor traffic
      <xref target="JNSLP"/> as Internet security practitioners
      monitor for criminal activities. Governments vary on their balance
      between monitoring versus the protection of user privacy, data, and
      assets. Those that favor unencrypted access to data ignore the real need
      to protect users identity, financial transactions and intellectual
      property, which requires security and encryption to prevent crime. A
      clear understanding of technology, encryption, and monitoring goals will
      aid in the development of solutions to appropriately balance these with
      privacy. As this understanding increases, hopefully the discussions will
      improve and this draft is meant to help further the discussion.</t>

      <t>Terrorists and criminals have been using encryption for many years. 
      Changes to improve encryption or to deploy OS methods have little
      impact on the detection of such activities as they already have access to
      strong encryption.
      The current push to increase encryption is aimed at increasing users
      privacy. There is already protection in place for purchases, financial
      transactions, systems management infrastructure, and intellectual
      property although this too can be improved. The Opportunistic Security
      (OS) <xref target="RFC7435"/> efforts aim to increase the costs of
      monitoring through the use of encryption that can be subject to active
      attacks, but make passive monitoring broadly cost prohibitive. This is
      meant to restrict monitoring to sessions where there is reason to have
      suspicion.</t>

    </section>

    <section anchor="Security" title="Security Considerations">
      <t>There are no additional security considerations as this is a summary
      and does not include a new protocol or functionality.</t>
    </section>

    <section anchor="IANA" title="IANA Considerations">
      <t>This memo makes no requests of IANA.</t>
    </section>

    <section anchor="Acknowledgements" title="Acknowledgements">
      <t>Thanks to our reviewers, Natasha Rooney, Kevin Smith, Ashutosh Dutta,
      Brandon Williams, Jean-Michel Combes, Nalini Elkins, Paul Barrett, Badri
      Subramanyan, Igor Lubashev, Suresh Krishnan, Dave Dolson, Mohamed
      Boucadair, Stephen Farrell, Warren Kumari, Alia Atlas, Roman Danyliw,
      and Mirja Kuhlewind for their editorial and content suggestions.
      Surya K. Kovvali provided material for section 7.  Chris Morrow and
      Nik Teague provided reviews and updates specific to the DoS fingerprinting
      text.</t>
    </section>


  </middle>

  <back>
    <references title="Informative References">
      <reference anchor="EFF">
        <front>
          <title>Electronic Frontier Foundation https://www.eff.org/</title>

          <author>
            <organization/>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="CAIDA">
        <front>
          <title>CAIDA [http://www.caida.org/data/overview/]</title>

          <author>
            <organization/>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="ETSI101331">
        <front>
          <title>Telecommunications security; Lawful Interception (LI);
          Requirements of Law Enforcement Agencies</title>

          <author fullname="http://www.etsi.org/">
            <organization>ETSI TS 101 331 V1.1.1 (2001-08)</organization>
          </author>

          <date month="August" year="2001"/>
        </front>
      </reference>

      <reference anchor="M3AAWG">
        <front>
          <title>Messaging, Malware, Mobile Anti-Abuse Working Group (M3AAWG)
          https://www.maawg.org/</title>

          <author>
            <organization/>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="NoEncrypt">
        <front>
          <title>ISPs Removing their Customers EMail Encryption
          https://www.eff.org/deeplinks/2014/11/starttls-downgrade-attacks/</title>

          <author>
            <organization/>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="ACCORD">
        <front>
          <title>Acord BoF IETF95
          https://www.ietf.org/proceedings/95/accord.html</title>

          <author>
            <organization/>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="JNSLP">
        <front>
          <title>10 Standards for Oversight and Transparency of National
          Intelligence Services http://jnslp.com/</title>

          <author fullname="Eskens, Sarah">
            <organization>Surveillance, Vol. 8 No. 3</organization>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="EFF2014">
        <front>
          <title>EFF Report on STARTTLS Downgrade Attacks
          https://www.eff.org/deeplinks/2014/11/starttls-downgrade-attacks</title>

          <author>
            <organization/>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="Web3GPP">
        <front>
          <title>3GPP Web pages on specific topics of interest</title>

          <author fullname="3GPP">
            <organization>http://www.3gpp.org/technologies/95-keywords-acronyms</organization>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="Vocab">
        <front>
          <title>3GPP TR 21.905 V13.1.0 (2016-06) Vocabulary for 3GPP
          Specifications</title>

          <author fullname="3GPP">
            <organization>https://portal.3gpp.org/desktopmodules/Specifications/SpecificationDetails.aspx?specificationId=558</organization>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="RFCEdit">
        <front>
          <title>RFC Editor Abbreviation List</title>

          <author fullname="RFC Editor">
            <organization>https://www.rfc-editor.org/materials/abbrev.expansion.txt</organization>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="Map3GPP">
        <front>
          <title>Mapping between technologies and specifications</title>

          <author fullname="3GPP">
            <organization>http://www.3gpp.org/technologies</organization>
          </author>

          <date/>
        </front>
      </reference>

      <reference anchor="WebCache">
        <front>
          <title>Investigating Transparent Web Proxies in Cellular Networks,
          Passive and Active Measurement Conference (PAM)</title>

          <author fullname="" surname="Xing Xu, et al.">
            <organization>USC</organization>
          </author>

          <date year="2015"/>
        </front>
      </reference>

      <reference anchor="Enrich">
        <front>
          <title>Header Enrichment or ISP Enrichment? Emerging Privacy Threats
          in Mobile Networks, Hot Middlebox&rsquo;15, August 17-21 2015,
          London, United Kingdom</title>

          <author fullname="" surname="Narseo Vallina-Rodriguez, et al.">
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          <date year="2015"/>
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          <date/>
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