The User Services Area of the IETF Presented by Joyce K. Reynolds/Information Sciences Institute Biography: Joyce K. Reynolds has been affiliated with USC/Information Sciences Institute since 1979. Ms. Reynolds has contributed to the development of the DARPA Experimental Multimedia Mail System, the Post Office Protocol, the Telnet protocol, and the Telnet Option specifications. She helped update the File Transfer Protocol (FTP). Ms. Reynolds is an Internet Engineering Steering Group (IESG) member of the Internet Engineering Task Force (IETF). She established a new informational series of notes for the Internet community: FYI (For Your Information) RFCs. FYI RFCs are documents useful to network users. Their purpose is to make available general and useful information with broad applicability. Ms. Reynolds received Bachelor of Arts and Master of Arts degrees in the Social Sciences from the University of Southern California (USC). This presentation will discuss the role of the Internet Engineering Task Force (IETF), and its User Services Area in the development of user services for Internet information providers. It will review the current effort of ten active working groups, their future plans and objectives. The FYI (For Your Information) RFC (Request for Comments) document series will also be discussed.