2.8.3 User Services (uswg)

NOTE: This charter is a snapshot of the 42nd IETF Meeting in Chicago, Illinois. It may now be out-of-date. Last Modified: 29-Jul-98


April Marine <amarine@globe.arc.nasa.gov>

User Services Area Director(s):

April Marine <amarine@globe.arc.nasa.gov>

User Services Area Advisor:

April Marine <amarine@globe.arc.nasa.gov>

Mailing Lists:

General Discussion:uswg@isi.edu
To Subscribe: uswg-request@isi.edu
Archive: ftp://ftp.near.net/mail-archives/us-wg*

Description of Working Group:

The User Services Working Group of the IETF provides a regular forum for people interested in all levels of user services to identify and initiate projects designed to improve the quality of information available to users of the Internet. Actual projects themselves are handled by separate groups, usually through IETF working groups, or through liaisons with international organizations such as TERENA's (Trans-European Research and Education Network Association) Information Services and User Support.

(1) Meet on a regular basis to consider projects designed to improve services to users. In general, projects should:

- Clearly address user assistance needs;

- Produce an end-result (e.g., a document, a program plan, etc.);

- Have a reasonably clear approach to achieving the end-result (with an estimated time for completion); and

- Not duplicate existing or previous efforts.

(2) Create working groups or other focus groups to carry out projects deemed worthy of pursuing.

(3) Provide a forum in which user services providers can discuss and identify common concerns.

This is an active, on-going working group in the USV area of the IETF. It is the spawning ground for establishing other working groups in this area.

No Goals and Milestones
No Current Internet-Drafts
Request For Comments:







F.Y.I. on F.Y.I.: Introduction to the F.Y.I. notes



Answers to Commonly asked ``Experienced Internet User'' Questions



FYI on ``What is the Internet?''



FYI on Questions and Answer Answers to Commonly asked ``New Internet User'' Questions

Current Meeting Report

User Services Working Group (USWG) chaired by April Marine.

USWG had a productive meeting. Progress was made in soliciting volunteers to help
update FYI4. A general discussion was held on the need to manage the FYI document
space, i.e. what will be updated, what will be moved to Historic status, etc. Information
was presented regarding the latest TERENA/ISUS news, the Internet Scout's Project Isaac,
and resources for developing countries. The heart of the meeting was a discussion on
evolving the methods used by the Area to present information, with a call to do more
dynamic formats, more online formats, more focused presentations, and better liaison with
the other Areas.


None received.

Attendees List

None received.